Gosch Chevrolet

4.8
(229 reviews)

Reviews

4.8
(229 reviews)

A dealership’s rating is calculated by averaging its lifetime reviews.

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5.0

Thank you!!!!

Great attitude, great to get along with, patient with customers. Phill was great helped out tremendously. Thank you Jimmy for helping us out and getting the truck we wanted!!!

Dealer response

Hello, thank you for sharing your positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

5.0

Gosch Chevrolet

Honest, best in the west. Went to another dealership and they charged me for work they didn't do.

Dealer response

Hello, we are glad we could help! Please let us know if there is anything else we can do for you; we are more than happy to help!

5.0

Satisfied Customer

I will continue to do business with Gosch Chevrolet because I?m satisfied with their services. In addition, the facilities are clean and employees really do follow COVID-19 protection guidelines.

Dealer response

Hello there, we appreciate you taking the time to leave us this feedback. If you have any further questions, please give us a call. We're always happy to help.

5.0

Great Service

The employee's at Gosch Chevrolet are very nice. They kept me informed of the service that was being done to my car.

Dealer response

Hi, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care.

5.0

Sales Consultant

Philip Meneses went above and beyond with providing excellent customer service. He answered all my questions and was very patient. I am really happy with my purchase and I will recommend Philip and Gosch Chevrolet to everyone I know!

Dealer response

Hi, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care.

4.3

New car

Was not looking for a new car but was talked into one

Dealer response

Hello there, we appreciate you taking the time to leave us this feedback. If you have any further questions, please give us a call. We're always happy to help.

5.0

Salesman

Justin did a great job finding a SUV for me. With a little negotiating we were able to greet on a fair deal for both me and the dealership. Thanks Justin for being patient with me.

Dealer response

Hi, thank you for your kind review; we are happy to pass along your comments to Justin here at Gosch Chevrolet! If you're ever in need of more help, please let us know!

1.0

I bought a truck Gosch Chevrolet: and got took!

Between the 3 of us in my little extended family?myself, my brother and my mother?we?ve bought a dozen new cars from dealers in the past, and were mostly satisfied, with a few small exceptions. I most recently purchased a 2015 Nissan Sentra from Torre Nissan, and I still feel like I got a great deal, so if you?re thinking that I?m that guy who is never satisfied, you?re wrong. I?m very easy to work with. As a matter of fact, I wasn?t going to write this review. I was going to just let it go, but then I got my 5th email from Gosh Chevrolet pushing, pushing, pushing for a review. Kole Knauss said, ?under $40K!? After tax, license and fees??Under $40K.? Out the door? ?under $40K? total final price? and we shook on it and I thought it was a done deal. After he said under $40k, I thought that he might come back a little over $40K, and I was prepared to go to $42k, and this is the kicker ? He didn?t have to lie!!! We would have paid $44K Anyway, Jimmy had to come to my house with the paperwork to have the financer, my mother, 88, sign it. Little did I know, Kole had gone over $40K by $6,000, total cost $46K, and he didn?t tell me, HE DIDN?T TELL ME, and I hadn?t seen the paperwork yet, either. You have to ask yourself, ?Why didn?t the salesman tell the customer that the price had gone up $6,000? Since he didn?t tell me, I assumed our deal was holding at ?UNDER $40K.? As my mother was signing all the paperwork at the kitchen table, Jimmy was putting the copies in a pile on the table. We all planned to go to the truck to set up the OnStar, and then we were going to come back to the kitchen and go over the warranty and the paperwork, I still hadn?t seen the price, trusting idiot that I am, I?m still thinking ?under 40? and also I was thinking this is strange, couldn?t we do this OnStar from the kitchen? We all went down to the truck, and they totally screwed up the OnStar and we couldn?t get it to work and my brother and I got into a big arguement, and I became a little rattled, but it was no big deal, except that Jimmy said, ?We got to go back to Hemet,? so my brother and I let him go, completely forgetting to talk about the warranty and the paperwork, which in my mind was still sitting on the kitchen table. Now this is where it gets really shady, probably even illegal; my copies of my paperwork were not on the table! Jimmy had scooped ?em up and took all my copies back to Hemet with him. So that?s why he took off so fast after the OnStar incedent: HE STOLE MY F?ING PAPERWORK! He got the signature and stole the paperwork back. I couldn?t believe it. So when I called and told Kole that Jimmy took the paperwork, He says, ?Oh he?s new,? (Come on, Kole, nobody is that stupid, not even when they are new) and then what does Kole do? He doesn?t send Jimmy back with the paperwork, he slow walks it back to me by snail mail, so he has time to cash my $10,000 down check before I see that he has jacked the price $6,000. Bravo Kole! Do you think that?s smart? To earn a man?s trust, then stick him in the back and rip him off? Actually they only lied to me, but they stole the money and the paperwork from my mother, an 88 year-old woman, and I?m not even going to talk about what needs to be done about that. You tell me; what would you do to someone who stole from your elderly mother? Congrats, Kole, Phillip, Jimmy, Gosch you mugged an old woman. They were trained by Gosch Chevy, right? Maybe in the car dealer world that is slick or smart, but in my world it?s stupid, unacceptable, and about as low as you can get; it?s called lying, cheating, and stealing. So in conclusion, I would say that on a scale of 1 to 10, my experience with Gosch Chevrolet was somewhere in the minus range, and for the rest of my life, I will be a constant source of bad review for Gosch Chevrolet in Hemet. Online or in person, I will always take extra time to tell my personal truck purchasing horror story at Gosch Chevy in Hemet.

Dealer response

Hi there, thank you for taking the time to let us know about your recent experience. We are disappointed to hear that you are not satisfied with your visit. We would like to work towards a resolution, so if you are willing, please reach out to us at (951) 658-4401 to discuss this further. We hope to hear from you soon.

5.0

Great experience

Great service, made the process very simple and quick!

Dealer response

Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! Please don't hesitate to reach out if there's anything additional we can do for you.

5.0

exceeded my expectations

buying a car in itself is a scary process the car dealer ship was a pleasant experience there were no pushy salesman to deal with

Dealer response

Hi there, your satisfaction is our top priority. Thank you so much again for your feedback! We hope you have a great day!

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