Finley Buick GMC

4.7 out of 5 4.7

Reviews

4.7 out of 5 4.7
43 lifetime reviews. A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.
  • 1.0 out of 5
    September 16, 2019

    Contacted the dealership three times by phone, three times via email, three messages via messenger off of cars.com. Still waiting for a response from... this dealer???? Must have sold all the vehicles on their lot.

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    Does not recommend this dealer
    Shopped for a used car
    Did not make a purchase
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    Dealer Response

    I am sorry to hear that you are not getting a response but I wonder if you may have the wrong dealer. We do not see any information in our customer ma...nagement system that you have contacted us. Please call Tom Finley at 608-365-0909, Finley Buick GMC, Beloit, WI and I will be happy to assist you personally. Tom Finley

  • 5.0 out of 5
    April 28, 2019

    Be sure to price shop for your best deal. I found it at Finley Buick. Found same new car with more options for better price than other dealership.... Pleasure to deal with sales person.

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    Our entire team works hard to work with your budget and get you the best deal. We're always here with the same great service whenever you need service... or another vehicle! We hope that you have a great day!

  • August 17, 2017

    Purchased a car 14 years ago and now am in the market for another car. The sales and service departments are fantastic.

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • 5.0 out of 5
    April 8, 2018

    I was hesitant at first, because I was not greeted in the parking lot. So I went inside and talked with a older gentleman, he was not pushy and seemed... very nice. He was somewhat informative, he let me take the car for a test drive with no DL. I would of liked to get the price down a little more, but they di amount for it! South Beloit

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    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
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  • 1.0 out of 5
    March 28, 2018

    Extremely overpriced. To look at one issue as a hundred bucks and then the next issue as a hundred bucks and so on and so on. They quoted $850 for spark... plugs fuel pump in coils. I did it for a hundred thirty bucks with parts. Muffler $2,800. I did it for 310. They're definitely the highest and around in Beloit and I highly recommend that you searched elsewhere

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    Does not recommend this dealer
    Came in for service or repair
    Did not make a purchase
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  • 5.0 out of 5
    August 2, 2017

    The first time I arrived I was treated like a customer already I was welcomed my the car salesman Carl with a warm smile and positive attitude he allowed... me to test drive the car of my choice with any hassle of asking me my credit score or any personal information that will either qualify me for the car or not qualify ..it didn't matter he gave me a choice to test drive and that was the best feeling ever being comfortable while shopping ...great people..great buy...great customer service and most of all great Car¿¿

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • 5.0 out of 5
    May 18, 2017

    First time here. Glad they had Saturday hours for service and lots of available time slots when I called 10 days before. Shane, a service advisor, was... ready to help me as soon as I pulled into the Service Dept. He greeted me right away, was friendly and dressed appropriately. Before I left the area, he plugged a device into the driver area and started evaluating my Regal right away. Shane could tell me immediately that one of my brake taillights was out. He told me he would order the part for the light repair so that this problem can be resolved. He informed me the oil change would take about 45 minutes and he was correct - if not a little bit earlier. The waiting area was clean and there was a water cooler (free), coffee, as well as vending machines. There was also a TV with cable or satellite. In a corner was also a desk and chair - could not tell if there used to be a PC for customer use or not. Overall, very pleased with my first (and certainly not last) service appointment here at Finley Buick GMC. And thank you, Shane. P.S. I received a telephone message yesterday - only 3 days later - informing me my taillight part was in stock so the repair could be scheduled and completed. Nice job! They do what they say they promise. Would have liked a car wash - always got one when I've taken my car to a dealership for service - but maybe they don't offer that.

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    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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  • 5.0 out of 5
    April 5, 2017

    Service was helpful and friendly. I had a maintenance issue come up. They put me in a loaner and took care of everything promptly and correctly.

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    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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  • 5.0 out of 5
    April 4, 2017

    Great service as always! They go above and beyond in taking care of everything. Great work and communicate well. Thank you

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    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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  • 5.0 out of 5
    March 31, 2017

    Always great service. Will be buying another vehicle this fall.

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    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
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