Countryside Ford Inc.

4.3 out of 5 4.3
Rectangle 48
Sales 8:30 AM - 9:00 PM
Service 7:30 AM - 5:00 PM

Countryside Ford Inc. Hours

Sales

Monday

8:30 AM - 9:00 PM

Tuesday

8:30 AM - 8:00 PM

Wednesday

8:30 AM - 8:00 PM

Thursday

8:30 AM - 9:00 PM

Friday

8:30 AM - 8:00 PM

Saturday

8:30 AM - 5:00 PM

Sunday

Closed

Service

Monday

7:30 AM - 5:00 PM

Tuesday

7:30 AM - 5:00 PM

Wednesday

7:30 AM - 5:00 PM

Thursday

7:30 AM - 5:00 PM

Friday

7:30 AM - 5:00 PM

Saturday

7:30 AM - 12:00 PM

Sunday

Closed

About Our Dealership

Dealer on Cars.com since August 2006

Welcome to Countryside Ford! Located in Columbus, WI, Countryside Ford is proud to be one of the premier dealerships in

...

the area. From the moment you walk into our showroom, you'll know our commitment to Customer Service is second to none. We strive to make your experience with Countryside Ford a good one for the life of your vehicle. Whether you need to Purchase, Finance, or Service a New or Pre-Owned Ford, you've come to the right place. Call 888-864-1632 for your No-Obligation Internet Price Quote from our Internet Department.

"Come to Countryside Ford and get YOUR BEST PRICE FIRST!"

Service

Tire Rotation

$19.95

Wheel Balance

$49.95

Oil, Filter Change

$27.95 and up*

Oil, Filter Change (Premium)

$72 and up*

RepairPal Certification

  • Warranty - At least a 12,000-mile / 12-month warranty on parts and labor.
  • Price - Fair prices, measured by comparing them to the RepairPal Price Estimator.
  • Technician Quality - Technicians and advisors are properly trained, retained, and certified for quality.
  • Customer Satisfaction - A verified collection of valid online dealer reviews to demonstrate exceptional service quality.

Reviews

4.3 out of 5 4.3
293 lifetime reviews. A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.

Read reviews that mention:

  • 1.0 out of 5
    May 6, 2019

    I bought a certified 2015 Taurus less than a year ago. I was told during the buying process that there was a 1 year bumper to bumper warranty. I made sure... to ask sales and finance departments that the entire car was covered and they confirmed this. I got condensation in my taillamp and my windshield washer pump went out. I contacted the service department at the dealership to make an appointment to get these issues fixed. The service rep said the issues with my taillamp and pump were not covered. I explained what was told to me by the sales department and the service rep said "yeah, they have to stop telling people that." According to the service rep this occurs quite often and they get the blowback from the angry customers. I asked the service rep if the dealership would repair the pump and taillamp because they stand behind the products they sell. The service rep replied "no." I will say the service rep was up front, polite and helpful. I'll never buy anything from this dealership ever again. I don't appreciate the false statements or being misled. From the dealership's website: "At Countryside Ford, meeting and exceeding your every automotive need has been our top priority since the first day we opened our doors." They did not "We've even made it a point to curate a selection of certified pre-owned Ford vehicles that provide both pre-owned value and outstanding peace of mind with their limited warranty coverage plans and vehicle history reports." I got no peace of mind, only condensation and a dirty windshield (remember the windshield washer pump went out). "let us show you why Countryside Ford is the premier Ford dealer and service center to so many drivers here in Wisconsin" They failed to show me anything that is worthy of the word "premier"

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    Does not recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    William, we are so disappointed to learn of this situation you have described. We would like the chance to talk to you further so please do call us at... (888) 623-5960 at your earliest convenience so we can work with you to make this right. We hope to hear from you.

  • 5.0 out of 5
    May 29, 2018

    Always a great experience. Fast and friendly service. And I love my Edge.

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Nicole, we are happy we could make your experience a positive one! If you have any additional needs or questions, we will be more than happy to assist... you! Safe travels!

  • September 12, 2016

    Very helpful in assisting me in my car choice, and they were able to get me a great price on my car with a good interest rate.

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    We really appreciate your feedback! We understand it is a big decision where you purchase your car from and we are grateful to have been chosen! Thank... you again for your business and we look forward to your next visit! Safe travels!

  • 5.0 out of 5
    May 23, 2018

    The staff at Countryside is always so friendly. Rachel and Craig do everything they can to get you scheduled at a time that is convenient for you as well... delivering outstanding customer service. I am always satisfied with the quality of work that is done by the highly trained technicians working at countryside Ford.

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    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Your satisfaction means a lot to us, and we truly appreciate you choosing Countryside Ford for all of your automotive needs. Please don't hesitate to ...call if you'd like further assistance.

  • 2.0 out of 5
    May 1, 2018

    Internet sales not very friendly and had to call him multiple times. Vehicle I was interested in was $49k yesterday and that very exact vehicle is $53... k today? A 2017 model, over priced compared to other dealers.

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    Does not recommend this dealer
    Shopped for a new car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    It's upsetting to hear that you did not receive the top-notch service we strive to provide. If you?d like to discuss this matter with one of our staff... members, please give us a call at (888) 623-5960 at your earliest convenience. Thank you, and we hope to hear from you soon.

  • 5.0 out of 5
    April 27, 2018

    Service was excellent. Drove one hundred miles to purchase a new vehicle from them. Would definitely recommend.

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Congratulations on your new car, Mark! We're so glad to hear that our team provided such excellent service! If there is anything additional we can ass...ist you with, please let us know!

  • 5.0 out of 5
    March 26, 2018

    personnel were good, the work was good and done in good time. at this quick lube they always said no appointments. when I got their they asked if I had... an appointment, I said no. they just happened to have an opening in 15 minutes so I got in.

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    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Jerome, we're pleased to hear everything was completed to your satisfaction! Please let us know if there is ever anything else we can do for you! Safe... travels!

  • 5.0 out of 5
    March 4, 2018

    We have purchased several vehicles from Countryside Ford in Columbus, and have been very satisfied with buying our vehicles to service provided at each... appt.

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Your satisfaction means a lot to us, and we truly appreciate you choosing Countryside Ford for all of your automotive needs. Please don't hesitate to ...call if you'd like further assistance.

  • 5.0 out of 5
    February 2, 2018

    Rachel is amazing. Her customer service is the best I have ever had anywhere. The front desk lady is a sweetheart too. Always coming back here. Feels like... home

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    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    David, your positive review means a lot to us and we?re happy we could help you! If you have any additional needs or questions, we will be more than h...appy to assist you! Safe travels!

  • 5.0 out of 5
    December 30, 2017

    I just bought a new F-150 and couldn't be happier. I had a few choices already in mind via the website before my visit. Once I arrived James walked me... through each one. He did a great job explaining the differences between the F-150 models and priced each one for me so it would fit my budget. There was absolutely no pressure and I was treated like a VIP. James did awesome, as did Charlotte when it came to finance my purchase. I highly recommend Countryside if you in the market for a new Ford. I definitely will be back again!

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Bob, your positive review means a lot to us and we?re happy we could help you! Thank you so much for choosing Countryside Ford as your first choice fo...r service! Safe travels!

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