Fred Mueller Ford

4.5 out of 5 4.5
Rectangle 48
Sales 8:30 AM - 12:00 PM
Service Closed

Fred Mueller Ford Hours

Sales

Monday

8:30 AM - 5:00 PM

Tuesday

8:30 AM - 5:00 PM

Wednesday

8:30 AM - 5:00 PM

Thursday

8:30 AM - 5:00 PM

Friday

8:30 AM - 5:00 PM

Saturday

8:30 AM - 12:00 PM

Sunday

Closed

Service

Monday

8:00 AM - 5:00 PM

Tuesday

8:00 AM - 5:00 PM

Wednesday

8:00 AM - 5:00 PM

Thursday

8:00 AM - 5:00 PM

Friday

8:00 AM - 5:00 PM

Saturday

Closed

Sunday

Closed

About Our Dealership

Dealer on Cars.com since December 2015

Welcome to Phillips Ford! Located in phillips, WI, Phillips Ford is proud to be one of the premier dealerships in the ar

...

ea. From the moment you walk into our showroom, you'll know our commitment to Customer Service is second to none. We strive to make your experience with Phillips Ford a good one for the life of your vehicle. Whether you need to Purchase, Finance, or Service a New or Pre-Owned Other, Ford, you've come to the right place.

Service

RepairPal Certification

  • Warranty - At least a 12,000-mile / 12-month warranty on parts and labor.
  • Price - Fair prices, measured by comparing them to the RepairPal Price Estimator.
  • Technician Quality - Technicians and advisors are properly trained, retained, and certified for quality.
  • Customer Satisfaction - A verified collection of valid online dealer reviews to demonstrate exceptional service quality.

Reviews

4.5 out of 5 4.5
2 lifetime reviews. A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.
  • 4.0 out of 5
    September 27, 2019

    I had come for a recall and they had to contact Ford before the repairs could take place. They were to call me. I called them 2 weeks later, and they needed... a number off my vehicle. Why did they not call me? I had informed the service head that I had a small window to get the repairs done as I was having knee replacement surgery. Now I will have to have a longer wait until I can drive again. I am not mad, just frustrated. Thank you.

    4.0 out of 5
    Customer Service
    4.0 out of 5
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    Not Applicable
    Buying Process
    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you for taking the time to leave us this feedback, Jan. We sincerely apologize that this visit was not up to the standards that we strive to pro...vide. If you have any questions or concerns, please feel free to reach out to us directly. We hope to see you again soon!

  • 5.0 out of 5
    July 7, 2019

    Our family was in Phillips for a vacation. We had car troubles and were concerned about the 4 hour drive home. They checked it over. They were so great... to us! I’d go back there if I lived there,

    5.0 out of 5
    Customer Service
    Not Applicable
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    Not Applicable
    Buying Process
    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 1 found this review helpful. Did you?
    Dealer Response

    Hello Michelle, thank you for your great comments about the quality of service we provide! We're glad to hear we could get you safely back on the road.... We appreciate your business and hope you have a wonderful day!