Carousel Motors

Worked with Dustan Fogle, he is professional, polite & proactive. Dustan provided all requested information proptly & represented vehicle accurately. He was also generous enough to come in early on Saturday morning to accommodate our driving in from out of state. Thanks to Harvey in finance and Bill Williamson for their help.

Visited Carousel Motors on a Saturday to look at a 2016 GTI found on CARS.COM. I had contacted Kevin Courtney via email and he directed me to Nathan Guillaume. The information that Nathan had on these cars was very useful. He took the time to understand my requirements, answer questions, and provide multiple options for my consideration. In the end, I decided on the GTI I had seen on CARS. Carousel priced this car fairly and did not add extra "fees" for financing or such nebulous services like "dealer prep". This is the first dealer I have come across that really does stick to their "internet price". They worked with me efficiently on final price, financing and the overall purchase. No games, pressure, or manipulation. Highly recommended.

On a recent visit to Iowa City for a Hawkeyes football game, the low oil message popped up on my Q5 TDI Audi. Late Saturday afternoon I unsuccessfully tried to find the correct spec oil at a couple of auto parts stores. I then drove to Carousel Motors which happened to be nearby. Although I knew their Audi service Dept was likely closed, I thought they might be able to direct me to store that had the correct spec oil. Upon sharing my predicament with one of the dealer managers, he very willingly helped address my problem by calling the Audi service manager at home to find out if they had the correct oil for my TDI. To my surprise not only did they have the oil, they presented me with a quart of it (at no cost) to ensure I made it safely back home, 180 miles away. Just one more reason to continue to do business with Audi and Carousel Motors. Thanks Carousel Motors for helping me with my problem. GREAT customer care!