Eich Mazda

4.9 out of 5 4.9

Reviews

4.9 out of 5 4.9
217 lifetime reviews. A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.

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  • 5.0 out of 5
    October 29, 2020

    Eich Mazda has always been helpful and I have been a loyal customer for years. You guys are awesome so keep up the great job

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    Shopped for a used car
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  • 5.0 out of 5
    August 24, 2019

    I want to thank jc on the awesome customer service! i am so happy with my car and the way I was treated. jc was very nice and cared about what i was looking... for and needed, thank you for your help!

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    Shopped for a new car
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    Dealer Response

    Thank you so much Tori for your review! We appreciate it!

  • April 19, 2019

    Bought a brand new Final Edition VW Beetle and were treated as though we’d purchased the most expensive vehicle in the showroom. Our salesman, JC, went... beyond the extra mile to find us the perfect car. He was knowledgeable, personable and professional. The entire dealership was exceptional. We highly recommend this dealership and JC to help anyone find their perfect car

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  • 5.0 out of 5
    August 24, 2019

    JC Was fantastic! We came in knowing exactly what we were looking for, but it was late and they were about to close. After taking her for a test drive,... we made arrangements to come back the next day to finish up the paperwork and drive her home! JC took great care of us, we definitely recommend Eich Motors!

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    Shopped for a used car
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    Dealer Response

    Thank you Bri! We're glad to hear it!

  • 5.0 out of 5
    August 20, 2019

    BUYER BEWARE, DO NOT DEAL WITH JAKE NICHOLS IN FINANCE. ASK FOR SALLY CUMMINGS AS HE IS THE RUDEST PERSON I'VE ENCOUNTERED AT ANY DEALER. The high... marks on this review are because of JC CAMPOS and his high amount of attention to deal. The low marks are because of Jake Nichols, one of the Finance Managers. I lose the term "Manager" loosely. They had to mail me all of the documents because I do not live close by Eich VW. The documents arrived, however, had incorrect information on them, and when I called Jake, his response to me asking him to correct them and send me the new ones was "Can't you just trust me?" I respectfully told him that I didn't know him, and no offense to him, but I was not just going to sign something and take his word on it. Once you sign something, that means that you agree to what you've signed. When I asked him to also put it in an email, his response was "We should've never accepted this deal". The errors on the documents were no fault of mine, however, Jake's attitude was absolutely disgusting. I wasn't asking him to do something that wasn't a part of his job. Mind you, this was after they ran my credit and everything was good to go. Nobody, especially a paying customer should be treated like that, and Jake as a "Manager" should work somewhere else if he's not able to deal with customers correctly. Sally Cummings, Jake's boss in Finance stepped in and was very helpful. I told her that Jake shouldn't be working there seeing as how he treats customers. If it wasn't for all of the hard work that JC put in, I would've went somewhere else. When I asked for pictures/information etc. on the car, JC was always there to help me out, and did what he said he was going to do. Jake could learn it all from JC on Customer Service and how you DO treat customers. The car that I ended up purchasing was pretty rare, especially with the extremely low miles making it an almost brand new car. JC saved the sale and I would deal with him again in a heartbeat. GREAT JOB JC, THANK YOU FOR EVERYTHING!

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    Shopped for a used car
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    1 people out of 1 found this review helpful. Did you?
    Dealer Response

    Thank you Mario for taking the time to leave this review. We do appreciate you taking the time to leave feedback. We are sorry that you were not happy... with your experience and will address your concerns with our team. If you would like to speak further about this issue, please contact General Manager Erik Boelz at 320-251-1737.

  • 5.0 out of 5
    August 4, 2019

    I was pleased with the entire experience. It was a relaxed environment without any high pressure sale, just knowledgeable staff. They quickly found the... vehicle for me. JC was great to work with.

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    Shopped for a used car
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    Dealer Response

    Thank you for the wonderful review!

  • 5.0 out of 5
    July 18, 2019

    JC Campos assisted us with buying a used Volkswagen in St. Cloud, MN. We enjoyed working with JC, he was friendly and treated us well. My only complaint... about the experience was that the facility was quite warm (both times we were there it was hot outside).

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    Shopped for a used car
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    Dealer Response

    Thank you for taking the time to leave a review! We're glad you were happy with your experience and apologize for the heat!

  • 5.0 out of 5
    July 17, 2019

    JC was very helpful with the buying process. He answered questions and made sure everything was in order. We did not feel rushed or pressured with making... a decision, he was just simply helpful!

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    Shopped for a new car
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    Dealer Response

    Thank you Megan! We're so happy to hear it!

  • 5.0 out of 5
    July 16, 2019

    We had a smooth buying experience at Eich Motors. From the time we set foot onto the lot until the keys to our new Atlas were officially in our hands,... the entire process was pain-free. Our salesperson - JC Campos - was incredible to work with. He was very knowledgeable about the particular vehicle that we were interested in, seeing as he owned one himself. Being able to get that first-hand knowledge was so important to us. We highly recommend this dealer - and this salesperson!

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    Dealer Response

    Thank you for such great feedback! We appreciate it!

  • 5.0 out of 5
    July 1, 2019

    JC campos was extremely helpful in assisting me with purchasing a Atlas from Eich motors. JC was so honest and knowledgeable which made the process painless.... Thank You so Much!!

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    Shopped for a used car
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