Thank you. Your email has been sent to the dealer.

Share 

Inventory

Recently Added Inventory

See All In Stock Inventory

Reviews

1.0
15 lifetime reviews.
  • Love it! 1st time buyer.

    Great customer service. Love the car that I had purchase. Processing of purchasing the car went smoothly, went home with my baby.

    Dealer Response

    Angie, Thank you for allowing us to help you get the VW of your choice, we hope that we can continue to serve you well in the future.


    Show Full Review

    Great customer service. Love the car that I had purchase. Processing of purchasing the car went smoothly, went home with my baby.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Angie, Thank you for allowing us to help you get the VW of your choice, we hope that we can continue to serve you well in the future.


    Hide Full Review
  • Rude Service

    have dealt with VW's service department on two occasions, both of which start out friendly, but when services are about to be rendered, they get p...


    Show Full Review

    have dealt with VW's service department on two occasions, both of which start out friendly, but when services are about to be rendered, they get pushy and rude. I had two tires replaced that were quoted at $200. Everything was discussed on the phone with the exact tires in stock, and when I took my car in, they said it would be $600+!! Ridiculous!!! On another occasion, my battery completely died. I was in LA and took it to 3 dealers that told me a diagnostic check needs to be ran on it to see if anything else is wrong, but none of the shops could see me until the following week. I decided to come home and when I went to Clovis VW, it was their lunch and they were very short with me. I understood and said I would wait, and next thing I know, they did check the battery and I was told it would be $200 to change the battery. I said, "ok, thank you, I will change it myself, but can you run the diagnostic check?" And the man rudely told me, "you're not going to change it with us?? Well you have to change the battery with us first and then we can run it." I said I was not paying $200 for a battery. And again, he rudely said, "well we can't check anything until we change the battery." As stated earlier, they start off friendly, but are very rude every time I inquire about the services for my car. This has been my personal experience. My car is a lease, 2 and 1/2 years old, and when my lease is up, I will never get another Volkswagon based solely on the terrible customer service I have received from this specific location.

    Does not recommend this dealer
    Came in for service or repair
    Did make a purchase
    1 people out of 1 found this review helpful. Did you?

    Hide Full Review
  • poor customer service

    i went to clovis vw dealer to service my car coz the battery is not working good.but the service advisor told me that my appointment is on the nex...


    Show Full Review

    i went to clovis vw dealer to service my car coz the battery is not working good.but the service advisor told me that my appointment is on the next day and he told me that they could nothing about it today.i ask if they could check my battery but still they told me they could donothing about it.their customer is very very poor.i felt like I need to please them instead of them treating their customer well.not like the sales team they are very good in dealing with customers.but the service or their advisors is really very poor.

    Does not recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

    Hide Full Review
Read All Reviews