AutoCenters St. Charles

Rectangle 48
Sales 9:00 AM - 8:00 PM
Service Closed

AutoCenters St. Charles Hours

Sales

Monday

9:00 AM - 8:00 PM

Tuesday

9:00 AM - 6:00 PM

Wednesday

9:00 AM - 8:00 PM

Thursday

9:00 AM - 6:00 PM

Friday

9:00 AM - 8:00 PM

Saturday

9:00 AM - 5:00 PM

Sunday

Closed

Service

Monday

Closed

Tuesday

Closed

Wednesday

Closed

Thursday

Closed

Friday

Closed

Saturday

Closed

Sunday

Closed

About Our Dealership

Dealer on Cars.com since June 2018

At AutoCenters St Charles we are committed to YOU! Our #1 goal is to earn your business by providing service you would r

...

ecommend to your friends, family and surely as a repeat client. My name is Scott Pohlman, General Sales Manager for AutoCenters St Charles. You have my personal guarantee "nobody will work harder to earn your business than we will". We have the most aggressive financing for EVERYONE! We GUARANTEE financing for all credit types. Our vehicles come with a FREE LIFETIME warranty, and we will pay off your trade in! Call us today at 1-866-845-1603! Get your FREE instant credit score at www.autocenterstcharles.com

"Free LIFETIME WARRANTY! Own a Vehicle Regardless of Credit! We will pay off your trade!"

Reviews

3.3 out of 5 3.3
9 lifetime reviews. A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.
  • 1.0 out of 5
    February 12, 2018

    Initially I was reluctant about setting up an appoint but against my better judgement I scheduled one anyway. On the days leading up to my appointment... I received numerous emails and text messages from the salesman. Hours before my appointment, I received and email saying I was approved a certain amount but when I presented all my information I was told that they would not be able to get anything. I had already found a vehicle that was $12,000 cheaper than the loan offered; I came in ready to pay a large some down but I guess I dodged a bullet. On top of that, the salesman was taking private phone calls making offers to family members while I sat patiently.

    1.0 out of 5
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    1.0 out of 5
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    Does not recommend this dealer
    Shopped for a used car
    Did not make a purchase
    2 people out of 2 found this review helpful. Did you?
    Dealer Response

    Hi Jane, we cannot find any information on you in our system. We apologize if there was confusion. We feel that you may have us confused with another ...location, or something happened with your information on our end. If you feel that this is not a mistake, please reach out to us asap at 636-946-4222. If you realize this was a mistake, we kindly ask you remove this review. Thanks!

  • 4.0 out of 5
    January 30, 2018

    Super nice employees and let us shop by ourselves but didn't really show us around to anything else. I kinda already knew what I wanted so maybe they realized... that. The buying process took so long and the prices are not negotiable very much at all. But they don't mark up prices like other car lots so that's probably another reason why. Also after I left the rear brake light bulb needed to be replaced but that was an easy $5 fix since the place isn't open on sundays. Overall I went home with a car I love and the employees are very personable.

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    4.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 1 found this review helpful. Did you?
    Dealer Response

    Thank you for your business, and for your constructive review. We will address any concern with our staff.

  • September 13, 2018

    Patrick was very helpful, every other dealership turned me down and even said I needed a cosigner but Patrick help me get into a new 2016 SUV without a... co signer.

    5.0 out of 5
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    5.0 out of 5
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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thanks!

  • 5.0 out of 5
    February 24, 2016

    Jeremy did a awesome job helping me get out of my car I was upside down on my loan but they still help me get A new car this is the best dealerships I... have ever been to thanks for helping me when no one else could.

    5.0 out of 5
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    Does recommend this dealer
    Shopped for a new car
    Shopped for a used car
    Did make a purchase
    5 people out of 5 found this review helpful. Did you?
    Dealer Response

    Thanks!

  • 5.0 out of 5
    October 31, 2015

    Patrick customer service was great. I like the fact that the dealer ship is true to their commercial. I referred my daughter and she receive the same great... service.

    5.0 out of 5
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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    1 people out of 1 found this review helpful. Did you?
    Dealer Response

    Thanks!

  • 5.0 out of 5
    October 15, 2015

    My Personal car broke down, I called this place, came in, and they put me in a great 2014 Nissan Altima in less than 2hrs!

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    5.0 out of 5
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    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    1 people out of 1 found this review helpful. Did you?
    Dealer Response

    Thanks!

  • 5.0 out of 5
    September 30, 2015

    Tim took my poor credit situation and turned it into a success. Auto Centers is a wonderful place with a great staff! SO GRATEFUL AND THANKFUL FOR YOU... GUYS!!!

    5.0 out of 5
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    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    1 people out of 1 found this review helpful. Did you?
    Dealer Response

    Thanks for the great review!! We are glad you had a great experience. Please let us know anything we can do to help you in the future.

  • 5.0 out of 5
    September 11, 2015

    Got turned down everywhere else, but these guys got me a loan and into a nice Altima at a fair payment. I'd recommend them to anyone with bad credit looking... for an auto loan. They'll get you where you need to be.

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    4.0 out of 5
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    4.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    2 people out of 2 found this review helpful. Did you?
    Dealer Response

    Thanks!

  • 1.0 out of 5
    January 3, 2012

    I found a great deal from this dealer on the internet. I am 180 miles away and had my brother stop by to check out the vehicle. It was just what I was... looking for. I called the dealer and arranged financing over the phone. I was not able to get to the dealer right away so I put $150 deposit on the vehicle so that it could not be sold to someone else. I arranged a day to meet my salesman and upon arriving was told by someone else the check engine light on the car had come on and the engine was blown. They showed me other cars $3,000 out of my price range and I left unhappy. I was told they tried to call me before I drove 3 hours, but was unable to reach me. When I arrived home I had 2 messages from the dealer. The first message said they made a mistake and sold my vehicle to someone else. The second told of the check engine light. Both lies. After now checking their website, they have the same vehicle, with same VIN number, for $2,000 more. DO NOT BUY FROM HERE! They are not a honest and trustworthy business.

    1.0 out of 5
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    1.0 out of 5
    Buying Process
    Does not recommend this dealer
    Shopped for a used car
    Did not make a purchase
    13 people out of 13 found this review helpful. Did you?