[{"id":534824,"personPtyId":46832756,"firstName":"Jacquelyn","lastName":"Stege","titleText":"Sales","shortBioText":"I'm not your typical car sales person. I consider myself a professional consultant, cars sell themselves. I'm here to build long-lasting relationships with my customer so they feel comfortable when it's time for that new car. I will never pressure you and will always provide you with the best service possible before, during, and after your visit to Plaza Lexus!","emailTxt":"jstege@plazamotors.com","combinedEmpAvgRatingNbr":5,"combinedRecentReviewCnt":4,"combinedEmpReviewCnt":5,"imageUrl":"https://cdn-user.dealerrater.com/images/57cea7c05180.jpg","drDealerId":10905,"dealerEmpStartDtUtc":"1388534400","industryStartDtUtc":"1388534400","certifiedEmployee":false,"deptDscrp":"Sales"},{"id":534827,"personPtyId":46833217,"firstName":"Dishion","lastName":"Robinson","titleText":"Delivery Specialist","emailTxt":"DRobinson2@plazamotors.com","combinedEmpAvgRatingNbr":5,"combinedRecentReviewCnt":1,"combinedEmpReviewCnt":9,"imageUrl":"https://cdn-user.dealerrater.com/images/ad4559e36dd7.jpg","drDealerId":10905,"dealerEmpStartDtUtc":"1417392000","certifiedEmployee":false,"deptDscrp":"Administration"},{"id":534756,"personPtyId":46832658,"firstName":"Eric","lastName":"Poe","titleText":"Sales","shortBioText":"","emailTxt":"epoe@plazamotors.com","combinedEmpAvgRatingNbr":5,"combinedRecentReviewCnt":0,"combinedEmpReviewCnt":7,"imageUrl":"https://cdn-user.dealerrater.com/images/f22342c7bfd9.jpg","drDealerId":10905,"dealerEmpStartDtUtc":"1498867200","industryStartDtUtc":"1362096000","certifiedEmployee":false,"deptDscrp":"Sales"},{"id":548400,"personPtyId":50615525,"firstName":"Patrick","lastName":"Moore","titleText":"Sales Consultant","emailTxt":"pmoore1@plazamotors.com","combinedRecentReviewCnt":1,"combinedEmpReviewCnt":1,"imageUrl":"https://cdn-user.dealerrater.com/images/employee-placeholder.jpg","drDealerId":10905,"certifiedEmployee":false,"deptDscrp":"Sales"},{"id":534821,"personPtyId":46832707,"firstName":"Michael","lastName":"Buffa","titleText":"Sales","emailTxt":"mbuffa@plazamotors.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":1,"imageUrl":"https://cdn-user.dealerrater.com/images/8e3dba6efaeb.jpg","drDealerId":10905,"dealerEmpStartDtUtc":"596937600","industryStartDtUtc":"141868800","certifiedEmployee":false,"deptDscrp":"Sales"},{"id":534757,"personPtyId":46832814,"firstName":"Steve","lastName":"Walton","titleText":"Sales","emailTxt":"swalton@plazamotors.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":1,"imageUrl":"https://cdn-user.dealerrater.com/images/62957d837806.jpg","drDealerId":10905,"certifiedEmployee":false,"deptDscrp":"Sales"},{"id":534823,"personPtyId":46832709,"firstName":"Trey","lastName":"Wilson","titleText":"Sales","emailTxt":"pwilson2@plazamotors.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":1,"imageUrl":"https://cdn-user.dealerrater.com/images/28973bfa59b4.jpg","drDealerId":10905,"dealerEmpStartDtUtc":"1330560000","industryStartDtUtc":"1136073600","certifiedEmployee":false,"deptDscrp":"Sales"},{"id":534822,"firstName":"Chris","lastName":"Blumeyer","titleText":"Sales","emailTxt":"cblumeyer@plazamotors.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":0,"imageUrl":"https://cdn-user.dealerrater.com/images/b7319b48ab6f.jpg","drDealerId":10905,"certifiedEmployee":false,"deptDscrp":"Sales"},{"id":560797,"personPtyId":54135936,"firstName":"Derek","lastName":"Lancaster","titleText":"Sales Manager","shortBioText":"","emailTxt":"Dlancaster@plazamotors.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":0,"imageUrl":"https://cdn-user.dealerrater.com/images/employee-placeholder.jpg","drDealerId":10905,"dealerEmpStartDtUtc":"1343782800","industryStartDtUtc":"1038704400","certifiedEmployee":false,"deptDscrp":"Management"},{"id":560334,"personPtyId":54144173,"firstName":"Fabian","lastName":"Brooks","titleText":"Sales Consultant","shortBioText":"","emailTxt":"fbrooks@plazamotors.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":0,"imageUrl":"https://cdn-user.dealerrater.com/images/2040d0df0dcf.jpg","drDealerId":10905,"dealerEmpStartDtUtc":"1541034000","industryStartDtUtc":"846810000","certifiedEmployee":false,"deptDscrp":"Sales"},{"id":560883,"personPtyId":54136437,"firstName":"Jim","lastName":"Hercules","titleText":"Sales Manager","shortBioText":"I love this business. I have been in this business a few years after i graduated from college in 1986. I believe that your time is more valuable than mine . So I will not waste it. I promise to be professional and you will enjoy your experience. Come out and visit me and my staff.","emailTxt":"jhercules@plazamotors.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":0,"imageUrl":"https://cdn-user.dealerrater.com/images/employee-placeholder.jpg","drDealerId":10905,"dealerEmpStartDtUtc":"1541030400","certifiedEmployee":false,"deptDscrp":"Management"},{"id":560333,"personPtyId":54050571,"firstName":"Robert","lastName":"Schulz","titleText":"Sales Consultant","shortBioText":"","emailTxt":"rschulz@plazamotors.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":0,"imageUrl":"https://cdn-user.dealerrater.com/images/d780ea1f6106.jpg","drDealerId":10905,"dealerEmpStartDtUtc":"1538352000","industryStartDtUtc":"1438442516","certifiedEmployee":false,"deptDscrp":"Sales"},{"id":534826,"personPtyId":46832777,"firstName":"Scott","lastName":"Campbell","titleText":"Sales Representative","shortBioText":"Scott Campbell is a Master Certified Sales Rep in Leasing, and Lexus Certified Sales.","emailTxt":"SCampbell@plazamotors.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":0,"imageUrl":"https://cdn-user.dealerrater.com/images/18a4c813e2ec.jpg","drDealerId":10905,"dealerEmpStartDtUtc":"1456790400","industryStartDtUtc":"1354320000","certifiedEmployee":false,"deptDscrp":"Sales"}]
Rectangle 48
Sales 8:00 AM - 8:00 PM
Service 7:00 AM - 6:00 PM

Plaza Lexus Hours

Sales

Monday

8:00 AM - 8:00 PM

Tuesday

8:00 AM - 6:00 PM

Wednesday

8:00 AM - 8:00 PM

Thursday

8:00 AM - 8:00 PM

Friday

8:00 AM - 7:00 PM

Saturday

9:00 AM - 6:00 PM

Sunday

Closed

Service

Monday

7:00 AM - 6:00 PM

Tuesday

7:00 AM - 6:00 PM

Wednesday

7:00 AM - 6:00 PM

Thursday

7:00 AM - 6:00 PM

Friday

7:00 AM - 6:00 PM

Saturday

7:00 AM - 5:00 PM

Sunday

Closed

Special Offers

Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
See all Special Offers

About Our Dealership

Dealer on Cars.com since October 2012

Our passion is providing you with a world-class ownership experience. We share the thrill our customers get from owning

...

and driving a Lexus. Whether you come in for a new or pre-owned Lexus, to have your vehicle serviced or to arrange financing, we are committed to providing a Lexus experience that keeps you coming back.

"Plaza Motors, luxury car center of the universe."

Service

Oil, Filter Change

$56.95 and up*

Wheel Alignment (AWD)

$119.95

Wheel Alignment (FWD)

$119.95

Wheel Alignment (RWD)

$119.95

RepairPal Certification

  • Warranty - At least a 12,000-mile / 12-month warranty on parts and labor.
  • Price - Fair prices, measured by comparing them to the RepairPal Price Estimator.
  • Technician Quality - Technicians and advisors are properly trained, retained, and certified for quality.
  • Customer Satisfaction - A verified collection of valid online dealer reviews to demonstrate exceptional service quality.

Reviews

4.6 out of 5 4.6
259 lifetime reviews. Includes reviews of Plaza Lexus from DealerRater.com A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.

Read reviews that mention:

  • 4.8 out of 5
    November 9, 2018

    Couldn???t be happier with my experience working with Patrick Moore at Plaza Lexus. Even though he was new to Plaza, Patrick went out of his way every... time I came by the store. He worked with me finding the right car, listened to my needs and delivered a homerun with the ES 350 FSport. Will purchase my next car with Patrick and Plaza.

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Friendliness
    4.0 out of 5
    Pricing
    5.0 out of 5
    Overall Experience
    Does recommend this dealer
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    November 8, 2018

    My 2016 ES 350 just came off of lease and Patrick Moore at Plaza Lexus made the process of turning in my prior Lexus and obtaining a new 2019 ES 350 a... seamless and pleasant experience. I would recommend this dealer and Patrick Moore in particular to anyone who is looking to get into a Lexus vehicle.

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Friendliness
    5.0 out of 5
    Pricing
    5.0 out of 5
    Overall Experience
    Does recommend this dealer
    0 people out of 0 found this review helpful. Did you?

    Worked with:
    Patrick Moore

    Sales Consultant

    NOT RATED

  • January 12, 2016

    The Lexus representative was excellent. She made the repair process easy and went out of her way to accomadate me. Lexus went beyond expectations in replacing... my dashboard after 10 years. I would highly recommend Kay and the others at Plaza Lexus.

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Hello Nancy, I am very glad to hear that Kay took such good care of you on your visit to Plaza Lexus. We strive to provide only the best service arou...nd. Please let us know if you ever need additional assistance. Regards, Tom Ebenreck GM

  • 4.7 out of 5
    November 6, 2018

    Lizzy was very helpful to bring me in to the dealership. She then listened to what I was interested in which she directed me to Jackie. Jackie was very... attentive to what I was needing and gave me space to think about it. No hassling. She worked very hard for me to get the best deal. I would highly recommend her and I will come back again to buy from Plaza. Fredrick was awesome.

    Not Applicable
    Customer Service
    Not Applicable
    Quality of Repair
    5.0 out of 5
    Friendliness
    4.0 out of 5
    Pricing
    5.0 out of 5
    Overall Experience
    Does recommend this dealer
    0 people out of 0 found this review helpful. Did you?

    Worked with:
    Jacquelyn Stege

    Sales

    (5.0) 5 reviews

  • 5.0 out of 5
    November 6, 2018

    The process of purchasing the car from Jackie was extremely pleasant and smooth. I found the car online and did all my negotiations with her over the phone/texts.... She was very quick and prompt in responding. Did a fantastic job of listening and answering any questions I had. I drove from KC and was in and out of the dealership with my new car in less than 2 hours. She followed up after a few days to make sure we were happy with our purchase.

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Friendliness
    5.0 out of 5
    Pricing
    5.0 out of 5
    Overall Experience
    Does recommend this dealer
    0 people out of 0 found this review helpful. Did you?

    Worked with:
    Jacquelyn Stege

    Sales

    (5.0) 5 reviews

  • 5.0 out of 5
    November 5, 2018

    This is the 2nd time we have bought a car from this sales representative and dealership and we will continue to do so, Great experience all around.

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Friendliness
    5.0 out of 5
    Pricing
    5.0 out of 5
    Overall Experience
    Does recommend this dealer
    0 people out of 0 found this review helpful. Did you?

    Worked with:
    Jacquelyn Stege

    Sales

    (5.0) 5 reviews

  • 5.0 out of 5
    November 5, 2018

    Jackie, Joe, and Dishion are always great in helping me. They are friendly and accommodating. Anytime I call they are prompt in their response. Or if I... go in they make sure they take care of me. Great customer service.

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Friendliness
    5.0 out of 5
    Pricing
    5.0 out of 5
    Overall Experience
    Does recommend this dealer
    0 people out of 0 found this review helpful. Did you?

    Worked with:
    Jacquelyn Stege

    Sales

    (5.0) 5 reviews

    Dishion Robinson

    Delivery Specialist

    (5.0) 9 reviews

  • 5.0 out of 5
    October 2, 2018

    I drive over 200 miles round trip to purchase and to service my Lexus. That says a lot. Purchases have been friendly and acknowledge that I am a returning... customer. Service has been very attentive and accommodating. Facilities show a bit of wear and waiting area is cramped, but the quality of the staff makes up for any small inconvenience.

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    4.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Hello Michael thank you for your review of Plaza Lexus. It's our pleasure to have you as a loyal customer. Please do not hesitate to let me or my... team know if you have any questions or concerns in the future. - Steve Massey, General Manager

  • 5.0 out of 5
    September 29, 2018

    The staff was very friendly and helpful. My service rep Liz kept me updated on my car as it was being repaired. It was a stress free experience

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you for the five stars and compliments to our staff. It is excellent to hear that we could make such a positive impression on you. We look forwa...rd to seeing you again soon!

  • 5.0 out of 5
    September 25, 2018

    Car was serviced quickly. Waiting area is very comfortable. Overall a great experience. Will be using Plaza Lexus for future service.

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    Not Applicable
    Buying Process
    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you for choosing to do business with Plaza Lexus. We know you have many choices when it comes to automotive service providers and we sincerely a...ppreciate the fact that you have given us the opportunity to earn your business. When your car is due for service check out our specials page for our current offers! - Aimee Fulgham, Service Manager

View More Reviews