Reviews

1.0 out of 5 1.0
14 lifetime reviews. A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.
  • 1.0 out of 5
    September 15, 2018

    Very shady operation! Be aware! Almost impossible to reason with management . Fraudulent insurance schemes etc... Owner refuse to address customers concerns,... even when all the facts indicate that the dealership is at fault

    1.0 out of 5
    Customer Service
    1.0 out of 5
    Quality of Repair
    3.0 out of 5
    Overall Facilities
    1.0 out of 5
    Buying Process
    Does not recommend this dealer
    Shopped for a used car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 1.0 out of 5
    July 21, 2017

    I saw a car while driving by and just stopped to check it out. Don and his staff could not have been more helpful. They explained the process of their... program to obtain any vehicle I would like per my specifications . The trouble was I really was not sure what car I currently wanted as a new toy. However, they did have a Ferrari they were working on that they said they would call me once they knew the price after its' repairs were completed. So I am anxiously awaiting their call since the Ferrari is a car I have not owned in the past and would love it for weekend jaunts. Respectfully, Herb

    1.0 out of 5
    Customer Service
    Not Applicable
    Quality of Repair
    1.0 out of 5
    Overall Facilities
    1.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a used car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    September 28, 2016

    The people at Auto Butler are awesome! They helped me get into a car that I could afford without any hassle. I would highly recommend anyone who is looking... for a vehicle to go see them!

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    June 7, 2013

    My credit was shot and I needed a car. I was referred to The Auto Butler by another car salesman and it actually turned out to be great. I told Don (owner)... what kind of car I was looking for and we ended up ordering a BMW. It took the regular 7-14 days to come back, which was fine, and I love my car. It is in immaculate condition; rides smooth, and definitely turn heads. My financial transaction with Lana (owner/wife) was also great. After giving her all my information she talked with me and my husband for about an hour. They also work with you on TTL which is great. I really had a wonderful experience because I never heard of any car lot actually ordering a customer exactly what he/she wants. I would absolutely recommend and will be going back to the Auto Butler.

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 4.0 out of 5
    April 26, 2013

    I had to take my vehicle back for repairs..the workmanship was excellent.

    4.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    4.0 out of 5
    Overall Facilities
    3.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    January 29, 2013

    The Auto Butler staff are good people to get a car from. My special order 2005 Nissan Maxima is a good car inside and out.

    5.0 out of 5
    Customer Service
    4.0 out of 5
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    4.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    January 2, 2013

    I just got my first car, I'm so happy. They worked out a plan with me and made it happen :) Thank y'all so much.

    4.0 out of 5
    Customer Service
    Not Applicable
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    4.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 4.0 out of 5
    November 14, 2012

    Took my trade in to them and got a very fair price. Was able to leave with the vehicle I wanted. Salesman was laid back yet professional. They were very... flexible with my crazy pay schedule and set up a payment plan that really works well for me. If you need in-house financing definitely the place to go. Great personalized experience.

    5.0 out of 5
    Customer Service
    Not Applicable
    Quality of Repair
    4.0 out of 5
    Overall Facilities
    4.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    January 20, 2012

    I originally called The Auto Butler to inquire about a Black 04 Subaru STI they have posted here in cars.com then Mr. Brad Woosley told that it's already... sold. He then told me that i can place a special order to them of the same model and year then i asked him if it is possible if i already have a car in mind and i can't buy it because im short in cash if they can finance me with whatever balance is left. He then told me to email him where to find the car and details about the car. After 3 days they were able to close the deal! Just when i thought that my hopes are gone to get the car that i want, The Auto Butler was there to get it for me. It was an excellent customer service indeed! I recommend The Auto Butler to people out there who's in the market for quality cars. Thank you so much!

    5.0 out of 5
    Customer Service
    Not Applicable
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 4.0 out of 5
    November 14, 2011

    I recently came to the Auto Butler looking for a decent used truck. Had a good experience with the staff there, real friendly, not pushy at all. I bought... a Dodge work truck that I am very happy with.

    5.0 out of 5
    Customer Service
    Not Applicable
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    4.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
View More Reviews

The Auto Butler

All fields are required except when indicated.

Please enter a valid first name

Please enter a valid last name

Please enter a valid email address

Please enter a valid phone number

Please enter valid comments

By clicking here, you authorize Cars.com and its sellers/partners to contact you by texts/calls which may include marketing and be by autodialer. Calls may be pre-recorded. You also agree to our Privacy Statement. Consent is not required to purchase goods/services.