Reviews

5.0 out of 5 5.0
109 lifetime reviews. A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.

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  • 5.0 out of 5
    May 18, 2018

    Outstanding! This professional and extremely knowledgeable team went above and beyond to give us personal service from the moment we first pulled up and... spoke with Justin Ligon in sales to getting introduced to our new Highlander Hybrid’s bells & whistles by Eric when it was delivered. They each provided their expertise when asked, but still allowed us enough ‘space’ to make it an enjoyable and no-pressure buying experience. The finance and routine car-buying paperwork completed by Nick was quick and hassle-free. This is a team that represents Toyota with pride! Not only will I return for our future vehicle needs, I’ll recommend them to family and friends without hesitation. I am a challenging customer to satisfy and Justin Ligon gets extra points for his patient and professional responses to all my phone call questions. Well done! G&BT

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    Shopped for a new car
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  • 5.0 out of 5
    February 16, 2018

    We were looking to buy a new vehicle for a while and visited several dealers and stopped by Desert Sun Toyota in Alamogordo and met Dakota. He was a pleasure... to get to know and patiently waited for us for over a year. We finally found what we were looking for and Dakota made sure we were pleased with the vehicle from front to back. He is a funny guy and was a pleasure to do business with. Thank you Desert Sun Toyota and Dakota !!!

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    Shopped for a new car
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  • April 30, 2014

    We had shopped dealers in our area of Texas, and we were quite disappointed of the treatment received at some dealers in Ep, TX, along with the high prices.... I had the luxury to check out DST website and found the vehicle I liked, I received a quote and we were on our way to pick up our new Tundra. The staff was extremely courtesy and very helpful. We felt at home at the dealership. I give Koodles to the CEO with his creative business sense and the experience he brought forth. I have since referred 2 other customers to them and they too are happy. I hope to purchase my daughters vehicle in 4 years with them.

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    Shopped for a new car
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  • 5.0 out of 5
    February 15, 2018

    Chuck Reynolds was very accommodating in the buying process, very knowledgeable about the vehicle and went out of his way to make things go, even got me... a new windshield thrown in.

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    Shopped for a used car
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  • 5.0 out of 5
    February 6, 2018

    I'm very happy with my new car. It may take a while to learn how to operate everything. Justin Ligon was most helpful and courteous, and continues to... be.

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  • 5.0 out of 5
    February 1, 2018

    I have dealt with dealerships in California, South Texas and Virginia and the experience I had at Desert Sun Toyota was above all of them. Saul Velasco... (our salesman) was very courteous and attentive to our needs in a new vehicle. On several occasions Saul followed up with us in order to finalize the deal. Just as we were to sign off on the new vehicle, my wife had a family emergency that prevented us from signing. I called Saul and explained the situation and he fully understood the situation and told me not to worry that "family comes first". This is a quality that I had never seen in a car salesperson. I applaud Saul for this. We signed off on the vehicle shortly thereafter and the vehicle was turned over to us detailed and with a full gas tank. The entire staff at Desert Sun Toyota (Saul, Brandon, Nick and Eric (Tech Guy) were very courteous. I highly recommend Desert Sun to anyone that is looking to purchase a new Toyota.

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  • 5.0 out of 5
    January 26, 2018

    After many years and buying many vehicles this was one of the most easiest and successful experience I’ve had. Bobby Martinez was able to work with me,... he was very prompt at returning messages and finding my perfect vehicle out of the state of New Mexico. I shopped many dealerships and no one could give me the price that Bobby was able to give me for this vehicle, the experience of signing the paperwork getting the car detailed and working through the the process with the most easiest experience I’ve ever had. I am so glad my friend referred me to Bobby!!santa

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  • 5.0 out of 5
    January 26, 2018

    I have bought many vehicles and this was the best experience I have ever had. Desert Sun dealership was able to get the car I wanted from a different... state. And they were able to offer the best price from any other dealership in Santa Fe and Abq. Working with Bobby Martinez was a pleasent experience and his professionalism was amazing.

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  • 5.0 out of 5
    January 15, 2018

    It was a nice experience purchasing a brand new vehicle from this dealership. They helped order a car with all the specific options that we desired. The... process of order/delivery etc was explained and the execution of it was pretty much along those lines. Specifically, Mike Ambrosi was very knowledgeable and helpful throughout the process. Eric did a nice job at the time of delivery as well. The thing that stood out was how the team at the dealership is working as a group and help each other out when the specific sales person assigned to you is busy with other customers. Nick (Finance) was also very helpful in explaining the process and we were done in a few minutes without any hurdles. I will definitely recommend this dealership to others living in Alamogordo in need of a new Toyota vehicle.

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  • 5.0 out of 5
    January 12, 2018

    Mike Ambrosi was a lot of help in finding my 2018 Four Runner I traded in a Tacoma and I really love the Four Runner Thanks Tammy Black

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