Keyes Lexus

4.2 out of 5 4.2
Rectangle 48
Sales 8:30 AM - 9:00 PM
Service 7:30 AM - 6:00 PM

Keyes Lexus Hours

Sales

Monday

8:30 AM - 9:00 PM

Tuesday

8:30 AM - 9:00 PM

Wednesday

8:30 AM - 9:00 PM

Thursday

8:30 AM - 9:00 PM

Friday

8:30 AM - 9:00 PM

Saturday

8:30 AM - 9:00 PM

Sunday

10:00 AM - 8:00 PM

Service

Monday

7:30 AM - 6:00 PM

Tuesday

7:30 AM - 6:00 PM

Wednesday

7:30 AM - 6:00 PM

Thursday

7:30 AM - 6:00 PM

Friday

7:30 AM - 6:00 PM

Saturday

8:00 AM - 6:00 PM

Sunday

Closed

About Our Dealership

Dealer on Cars.com since September 2016

Keyes Lexus is part of the Keyes Automotive Group who has been in business for over 60 Years and what drives LA! As we have grown, we've become LA's Digital Dealer! Our goal is to communicate with you as efficiently as possible in the style you prefer.

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Contact us today at 818.574.4428 or visit our Website at www.keyeslexus.com. We can correspond with you over email, chat, text or phone! When you call ask for Sam Santoso, our Internet Director and allow us to make buying a car fun at Keyes, Keyes, Keyes, Keyes on Van Nuys!

"LA's Digital Dealer"

Service

RepairPal Certification

  • Warranty - At least a 12,000-mile / 12-month warranty on parts and labor.
  • Price - Fair prices, measured by comparing them to the RepairPal Price Estimator.
  • Technician Quality - Technicians and advisors are properly trained, retained, and certified for quality.
  • Customer Satisfaction - A verified collection of valid online dealer reviews to demonstrate exceptional service quality.

Reviews

4.2 out of 5 4.2
37 lifetime reviews. A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.

Read reviews that mention:

  • 5.0 out of 5
    August 13, 2019

    Great service. I used cars.Com to find a new Lexus and Keyes. Thank You!

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 1.0 out of 5
    January 21, 2019

    The worst customer service in LA area. Will never go back or call them. If you call that don’t know how to transfer calls. I called 5 times to be transferred... to finance department, never got transferred. Put me on some kind of hold you can hear them talking. I end up calling Lexus directly because it doesn’t make sense to call Keyes Lexus again. Will never do business with them again. This is how you loose customer with the simple calls.

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    Does not recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • June 16, 2019

    We were searching for a car we were having trouble finding in the state we live in. Found it online at Keyes Lexus and worked with Chris Ward! He was very... upfront and answered a bunch of questions even on his day off! The transaction was smooth and the vehicle was delivered to my door in the exact described condition!! Very happy!

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • 5.0 out of 5
    October 13, 2018

    Highly recommend this dealership, from the General Manager, David Kohan, who took time to say hello and welcomed us to the dealership. You can tell excellence... starts at the top.. We test drove a beautiful new Lexus. We explained we had to take a day to think it over. No pressure, no tactics to keep us in the showroom. We received a Thank You from Mr. David Kohan for stopping in, as he offered to assist with any questions or concerns. We will go next week and make the purchase. We have owned 9 automobiles and never once met the General Manager. Such a pleasant expierence.

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    Does recommend this dealer
    Shopped for a new car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    March 13, 2018

    Purchased a 2015 GS 350 F-Sport internet through sales and finance were just a premier experence. Well worth the 2 hour drive from San Diego. I throughly... enjoyed the process with Keyes Lexus

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    June 16, 2017

    I bought a preowned Lexus, then leased another with my tradein. The repair process was strange, they couldn't fix my brakes on the preowned, but when I... brought it in to trade, they noticed the brake issue right away! I am now on the lookout for a new Lexus, preferably hybrid. I liked them well enough to visit again, and see if we can strike a deal.

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    April 23, 2017

    Great dealership. Ask for Q, he took care of us very well, and helped us get the best price we could.

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • 5.0 out of 5
    June 19, 2016

    Mayra Contreras made car buying at Keyes Lexus in Van Nuys a very pleasant experience. She was very helpful and honest. She gave us the best deal available... and was so efficient that we were able to walk out of the dealership in a little bit over one hour!

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    April 12, 2016

    This is the third time that my wife and I have leased from Keyes Lexus in Van Nuys. I'm on my second IS350 FSport and my wife recently traded in her 08... Lexus RX350 for the NX200t. When I did my first lease I spent about an hour at the dealership to do paperwork and go over exactly what I wanted as far as options, color, etc. They delivered the car the next day to my office! I signed the paperwork and drove it home. By far the most hassle free experience I've ever had getting a new car. Highly recommend!

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • 5.0 out of 5
    March 16, 2016

    Shaw from Keyes Lexus in Van Nuys is Top notch! From the moment I inquired online about a vehicle, through the negotiation, to the paperwork and final... delivery he made my experience exceptional! Shaw answered all of my questions and addressed all of my needs with the utmost respect and professionalism. He was honest throughout the entire process and delivered on everything he stated. Shaw is a true asset to Keyes Lexus Van Nuys and in my opinion represents what a car buying experince should be! Keyes lexus van nuys is an excellent dealership and all of the staff there greeted me with a warm smile and were all very helpful and attentive. Dont hesitate to go to keyes lexus and make sure you ask for SHAW!

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    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
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