Disappointed in the lies
My family purchased a car from here yesterday. I initially thought we were getting a good deal. Andrew Le told us that the car had some extra features that were added at the dealership because of the homeless population in the area and that the price was higher than advertised (small print in the advertisement as he shared). He told us that these added features could Not be removed as they were already activated. After he insisted that it could not be removed we agreed to a price over our limit. Turns out he LIED. These features are NOT on the car and are NOT mandatory. Do not trust Andrew Le. I am VERY DISAPPOINTED.
Recently I gota Toyota Tacoma 2020. Ken B. pedro
Recently I purchase a Tacoma 2020 Ken B. and Pedro helped me to find the right car. Just in the finance department the person was so impatient to explain the process of my purchase. Definitely I recommed this place and ask for Ken or Pedro.
Just wanted to take the time to give thanks to Edua Cernavaski. My car was given to me with one of the keys not fitting. I called Edua, and he has ordered me a replacement key. He was also my sales person, and the service was exceptional. Thanks for your great service. He was honest with me from the beginning.
Thank you Raymundo and Elmore Toyota For assisting my family and I By our Toyota Sienna . Very nice and helpful outstanding customer service Had a really pleasant experience definitely recommending to all my family and friends.
I Purchased a car from Elmore Toyota in Westminster, CA. I purchased a VSA that the Director of Finance knew was not valid and is trying to change the contract's terms after funding. The contract is not valid. I just took a call from Anthony Dadamio after telling him I do not want to discuss this with him. I was told the GM would not call a customer, like me. I am hopeful someone at @Toyota will notice this and reach the proper person at this dealer. I want to talk about the contract mistake or fraud without involving the lawyers, but this looking less likely with the Director of Finance calling, yelling, and hanging up on me. Next up is local law enforcement due to fraud I suspect and the California Attorney General office with a complaint. Everyone at Elmore Toyota know, all the yelling, dogging, and threats will not make the issue go away.
Sold us a CPO and even gave us a CPO certificate when they knew it was not. Now they are ignoring us. Don't shop here.
Their internet price was ~ $1,500 below average for a used car I was looking for. I went through a number of calls confirming info about the car, it's condition, etc. During the purchase process, they add a "protection fee" of $1,999.00 to the price. That's why the advertised price is low. I've reported them to the BBB and ftc.
They will scam you. Be ready to get up and leave.
This place will scam you out of money no matter who you talk to at Elmore Toyota. The internet price was $12599, they increased it to $12995 without noticing me. Once I found that out, the finance manager named Anthony Dadamio verbally harassed me. The two people I talked to, Anthony Dadamio and Kenneth Beardsley, are the most dishonest people I have ever encountered. Anthony Dadamio was just straight up rude and bully me into signing the paper. I asked him if I can take the car's finalized price detail to reconsider the offer and he told me that either pay now or the offer is off. When they said that, I knew that they already tried to scam me with their offer and that's why they did not let me take home the car's finalized price detail. They also charged about $2000 for both security alarms and finishing touch. I asked to remove the security alarms and finishing touch, they said these two are required and cannot be removed whereas I was told in the beginning that both security alarms and finishing touch are optional. At this point, I realized that they try to scam me. Not only they try to scam me, but the sale associate named Anthony Dadamio is also very rude and threatening. He slammed the table with his pen, mocked me, lied to me about the price. Overall, I would never go to this place again ever in my life. I would visit other Toyota dealership if I were you.
BE CAREFUL THEY ARE PLAYING TRICKS
I saw on the website that they were selling a tacoma for $ 22xxx and then drove to the store for 40 minutes. A salesman told us that if we wanted to buy this car, we had to buy an extra $ 2000 package. Why did they write it on the website? Add an additional $ 2000 package. The sales directly told me that it was just to attract us in ..... beware that this company is a liar. Other Toyota dealers have never done this. I will also report this to the Toyota headquarters.
Elmore of Toyota Lied and Cheated me!
Elmore of Toyota Lied and Cheated me! Don't trust, I purchased the optional coverage with Elmore and Century insurance for $2000 and I am covered to 144k miles and to 2/23/2023. Now I have an issue with a Gasket that it fully covered in my contract and Elmore won't honor it and even sent in the wrong information to the insurance company. After 6 calls today they refuse to work with me or correct the information with the insurance company. This is going on other review sites and I'm now contacting Toyota of America and the BBB. Don't buy from these cheats con artists.