Elmore Toyota

4.4 out of 5 4.4

Reviews

4.4 out of 5 4.4
111 lifetime reviews. A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.

Read reviews that mention:

  • 1.0 out of 5
    May 8, 2020

    This place will scam you out of money no matter who you talk to at Elmore Toyota. The internet price was $12599, they increased it to $12995 without noticing... me. Once I found that out, the finance manager named Anthony Dadamio verbally harassed me. The two people I talked to, Anthony Dadamio and Kenneth Beardsley, are the most dishonest people I have ever encountered. Anthony Dadamio was just straight up rude and bully me into signing the paper. I asked him if I can take the car's finalized price detail to reconsider the offer and he told me that either pay now or the offer is off. When they said that, I knew that they already tried to scam me with their offer and that's why they did not let me take home the car's finalized price detail. They also charged about $2000 for both security alarms and finishing touch. I asked to remove the security alarms and finishing touch, they said these two are required and cannot be removed whereas I was told in the beginning that both security alarms and finishing touch are optional. At this point, I realized that they try to scam me. Not only they try to scam me, but the sale associate named Anthony Dadamio is also very rude and threatening. He slammed the table with his pen, mocked me, lied to me about the price. Overall, I would never go to this place again ever in my life. I would visit other Toyota dealership if I were you.

    1.0 out of 5
    Customer Service
    1.0 out of 5
    Quality of Repair
    1.0 out of 5
    Overall Facilities
    1.0 out of 5
    Buying Process
    Does not recommend this dealer
    Shopped for a used car
    Did not make a purchase
    2 people out of 2 found this review helpful. Did you?
  • 1.0 out of 5
    February 18, 2020

    I saw on the website that they were selling a tacoma for $ 22xxx and then drove to the store for 40 minutes. A salesman told us that if we wanted to buy... this car, we had to buy an extra $ 2000 package. Why did they write it on the website? Add an additional $ 2000 package. The sales directly told me that it was just to attract us in ..... beware that this company is a liar. Other Toyota dealers have never done this. I will also report this to the Toyota headquarters.

    1.0 out of 5
    Customer Service
    1.0 out of 5
    Quality of Repair
    1.0 out of 5
    Overall Facilities
    1.0 out of 5
    Buying Process
    Does not recommend this dealer
    Shopped for a used car
    Did not make a purchase
    1 people out of 1 found this review helpful. Did you?
  • 1.0 out of 5
    February 4, 2020

    Elmore of Toyota Lied and Cheated me! Don't trust, I purchased the optional coverage with Elmore and Century insurance for $2000 and I am covered to 144k... miles and to 2/23/2023. Now I have an issue with a Gasket that it fully covered in my contract and Elmore won't honor it and even sent in the wrong information to the insurance company. After 6 calls today they refuse to work with me or correct the information with the insurance company. This is going on other review sites and I'm now contacting Toyota of America and the BBB. Don't buy from these cheats con artists.

    1.0 out of 5
    Customer Service
    1.0 out of 5
    Quality of Repair
    1.0 out of 5
    Overall Facilities
    1.0 out of 5
    Buying Process
    Does not recommend this dealer
    Shopped for a used car
    Did make a purchase
    3 people out of 3 found this review helpful. Did you?
  • 5.0 out of 5
    November 19, 2019

    Tony Dai helped me get a great deal on a a used Toyota. The Certified cars are like new. I understand that the dealer only keep the best cars for resale.... The other cars that were traded in go to auction and then used car dealer lots sell them. Go see Tony, you'll be glad you did.

    5.0 out of 5
    Customer Service
    Not Applicable
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    4.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 1 found this review helpful. Did you?
  • 5.0 out of 5
    November 12, 2019

    George was super helpful, upbeat, and very knowledgeable about all of the features of the car. He was very responsive during the sale process, timely answering... all of our questions, not making us wait around, and showed us many payment options to find what was right for us. My wife and I were very impressed that he stuck around after the sale was complete and helped her sync up her phone, customize all the settings on the entertainment center and really help us get the hang of all of the systems features. Thanks George!

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 1 found this review helpful. Did you?
    Dealer Response

    Thank you kindly for your feedback! Congratulations and enjoy your New Toyota. If any friends or family members ever need our help, please refer them ...to George.

  • 4.0 out of 5
    November 2, 2019

    Purchased a used Tacoma from the dealer in October. Once I made the decision to discuss the deal with the Manager they kept me waiting a bit too long... to get time with him and almost walked out. Finally we discussed and again was ready to walk out because they were not willing to come to my terms. We finally agreed on a price and a deal was made. After having the vehicle for a week I was unsatisfied with some things. I discussed the issues with the customer care rep and was impressed with the attention I received. I have the truck serviced and they did a great job.

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    3.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you for your feedback Joe, we are happy to hear we were able to resolve your issue. Enjoy your truck and we hope to see you for your future auto...motive needs.

  • 1.0 out of 5
    September 30, 2019

    Was offered a proce for a car and when we got there knowuing that we are askinh for additional discount, the sales person got so agitated and provided... a price way over their own offered price.

    1.0 out of 5
    Customer Service
    Not Applicable
    Quality of Repair
    Not Applicable
    Overall Facilities
    1.0 out of 5
    Buying Process
    Does not recommend this dealer
    Shopped for a new car
    Did not make a purchase
    2 people out of 2 found this review helpful. Did you?
    Dealer Response

    Hey Sam, my name is Serge Ulchenko I am the general sales manager here at the store. I am sorry to hear you had a bad experience, I would be happy to ...hear a bit more about what happened. Can you email me your contact info and a good time for me to reach out? my email is serge@elmoretoyota.com

  • 5.0 out of 5
    September 29, 2019

    Jesse Lepe was a great Sales person. He was very patient with me while test driveng the cars. So helpful and knowledgeable. It was truly a good experience.... I would highly recommend Jesse and El More Toyota

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you Estella for your feedback, we are happy to hear you had a good experience with us. Congratulations once again and enjoy your new car, we are... here for you for all your future automotive needs.

  • 5.0 out of 5
    August 5, 2019

    I would highly recommend this dealership and it's staff. Big thanks to Drew and Diego for their hard work and professionalism. Really enjoy my new car!

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you Brian for your feedback, we are glad you had a good experience and appreciate your business. Congrats and we look forward to seeing you in t...he future.

  • 5.0 out of 5
    August 3, 2019

    Was extremely happy with my purchase, the staff was great. My salesman Drew was outstanding. I will be coming back to purchase in the future. I am recommending... friends and family... It's just that kind of place.

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you Dwight! We appreciate the kind words and are glad to hear you had a good experience. Congrats and we look forward to helping you in the futu...re.

View More Reviews