Skip to main content

Roberts Auto Sales

(19 reviews)
2022 state dealer award
View 9 awards
2022 state dealer award
2026 consumer dealer award 2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award

Reviews

(19 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Roberts Auto Sales from DealerRater.

Want to share your experience with this dealership?

Write a review

They are not really good at all sadly but we found a better dealer with more experience.

They are not really good at all sadly but we found a better dealer with more experience.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
Worked with:
0 people out of 1 found this review helpful. Did you?
Yes No
Show full review

Sales team no help. Estimate for trade in was way below Kelly Blue Book. They could not help with price Finance Rates real high. There extended warranty was ridiculously high. Then two weeks later reduce the price by $200 but couldn't work with me when I interested in it before.

Sales team no help. Estimate for trade in was way below Kelly Blue Book. They could not help with price Finance Rates real high. There extended warranty was ridiculously high. Then two weeks later reduce the price by $200 but couldn't work with me when I interested in it before.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
Worked with:
1 person out of 1 found this review helpful. Did you?
Yes No
Show full review

Had a super experience at Robert’s. Everyone we interacted with was professional, friendly, and knowledgeable.

Had a super experience at Robert’s. Everyone we interacted with was professional, friendly, and knowledgeable.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
Worked with:
0 people out of 0 found this review helpful. Did you?
Yes No
Show full review

Tried using my own bank loan to pay. They couldn't find it. Told them I do have another bank with one they work with. Guy opened a new account instead of using my existing one so idk if the APR would of been different. Car had bo spare tire or floor covers. But because it was priced low, I am OK with it. Just the bank loan process wasn't smooth.

Tried using my own bank loan to pay. They couldn't find it. Told them I do have another bank with one they work with. Guy opened a new account instead of using my existing one so idk if the APR would of been different. Car had bo spare tire or floor covers. But because it was priced low, I am OK with it. Just the bank loan process wasn't smooth.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
4.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
Worked with:
0 people out of 0 found this review helpful. Did you?
Yes No
Show full review

We drove from Sacramento for a beautiful Mazda for our daughter. It was a miserably hot day, but they had cold drinks for the customers. Our car was clean and as advertised. They had a large selection of nice cars, rivaling any new car dealership. Friendly staff.

We drove from Sacramento for a beautiful Mazda for our daughter. It was a miserably hot day, but they had cold drinks for the customers. Our car was clean and as advertised. They had a large selection of nice cars, rivaling any new car dealership. Friendly staff.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
Worked with:
0 people out of 0 found this review helpful. Did you?
Yes No
Show full review

No haggle dealership, so, don’t even try. If you like the price, get your vehicle and be happy like me. Great experience all around.

No haggle dealership, so, don’t even try. If you like the price, get your vehicle and be happy like me. Great experience all around.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
4.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Show full review

Roberts Auto Sales is the Ultimate for purchasing your new vehicle ! This is the second time we have gone to this dealership and in comparison to other dealerships Roberts Auto Sales is a Five Star company . I feel as if when I purchase I am getting quality at a fair price . I don’t like being bugged when I’m on a lot looking for that special vehicle . You can walk around and there isn’t any pressure to buy . The vehicles are taken care of , clean, feel and look new . I honestly feel like I bought a brand new vehicle . I did my home work on my new sienna and compared to other dealerships I saved a lot of money . Sure I could go to the brand name dealership however as soon as I step on their lot I’m approached . I can’t just look around without being followed and talked to . Let’s face it the sales people are making a living selling because they have to . The used vehicle section quality wise and looks which is very important to me lacks in care . I compared models . The name brand dealer the vehicles have many flaws . Roberts takes pride in making sure your vehicle looks the way you would want it to and they go through each vehicle to make sure it is taken care of and looks amazing . If you do not like some thing like a scratch etc .. Roberts auto sales fixes it with a professional job. Name brand what you see is what you get . So I feel like we saved a lot of money after comparing the quality of our vehicle . I could not imagine going anywhere else . Junior and Fernando are both really nice guys who work at Roberts . They are good with getting back with you with answers you may want . They make sure you are satisfied with your purchase . I do not think I could walk in to Toyota and say hey can I have five days to decide if I want to keep my new car ?? Their answer would be no ! If you want quality vehicles , sharp looking , new looking , you do not want some one bugging you for a sale Roberts is your place ! I feel they are honest open and care . Thank you for a wonderful pressure free experience !

Roberts Auto Sales is the Ultimate for purchasing your new vehicle ! This is the second time we have gone to this dealership and in comparison to other dealerships Roberts Auto Sales is a Five Star company . I feel as if when I purchase I am getting quality at a fair price . I don’t like being bugged when I’m on a lot looking for that special vehicle . You can walk around and there isn’t any pressure to buy . The vehicles are taken care of , clean, feel and look new . I honestly feel like I bought a brand new vehicle . I did my home work on my new sienna and compared to other dealerships I saved a lot of money . Sure I could go to the brand name dealership however as soon as I step on their lot I’m approached . I can’t just look around without being followed and talked to . Let’s face it the sales people are making a living selling because they have to . The used vehicle section quality wise and looks which is very important to me lacks in care . I compared models . The name brand dealer the vehicles have many flaws . Roberts takes pride in making sure your vehicle looks the way you would want it to and they go through each vehicle to make sure it is taken care of and looks amazing . If you do not like some thing like a scratch etc .. Roberts auto sales fixes it with a professional job. Name brand what you see is what you get . So I feel like we saved a lot of money after comparing the quality of our vehicle . I could not imagine going anywhere else . Junior and Fernando are both really nice guys who work at Roberts . They are good with getting back with you with answers you may want . They make sure you are satisfied with your purchase . I do not think I could walk in to Toyota and say hey can I have five days to decide if I want to keep my new car ?? Their answer would be no ! If you want quality vehicles , sharp looking , new looking , you do not want some one bugging you for a sale Roberts is your place ! I feel they are honest open and care . Thank you for a wonderful pressure free experience !

Rating breakdown (out of 5):
Customer service
5.0
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Show full review

Very easy process to buy there. Quick and streamlined process. Very nice looking inventory of vehicles. I would highly recommend this place to anyone looking to buy without the agony of the haggling process.

Very easy process to buy there. Quick and streamlined process. Very nice looking inventory of vehicles. I would highly recommend this place to anyone looking to buy without the agony of the haggling process.

Rating breakdown (out of 5):
Customer service
5.0
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Show full review

Roberts auto sales . The best . Very happy with there service. If u need a car that?s the right place to look???there not rushing u. Very understanding . Jr was very professional. Thank u for ur patience jr?

Roberts auto sales . The best . Very happy with there service. If u need a car that?s the right place to look???there not rushing u. Very understanding . Jr was very professional. Thank u for ur patience jr?

Rating breakdown (out of 5):
Customer service
5.0
Buying process
5.0
Quality of repair
5.0
Overall facilities
5.0
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Show full review

I CAME TO ROBERTS AUTO SALES TODAY AND IT WAS THE BEST CHOICE I HAVE MADE! I HAD GREAT CUSTOMER SERVICE, CHRIS CONTRERAS HELPED ME AND HE WAS AWSOME! I LEFT WITH THE CAR I WANTED AND I COULDNT BE HAPPIER. I WILL REFFER ALL OF MY FRIENDS AND FAMILY HERE!

I CAME TO ROBERTS AUTO SALES TODAY AND IT WAS THE BEST CHOICE I HAVE MADE! I HAD GREAT CUSTOMER SERVICE, CHRIS CONTRERAS HELPED ME AND HE WAS AWSOME! I LEFT WITH THE CAR I WANTED AND I COULDNT BE HAPPIER. I WILL REFFER ALL OF MY FRIENDS AND FAMILY HERE!

Rating breakdown (out of 5):
Customer service
5.0
Buying process
5.0
Quality of repair
5.0
Overall facilities
5.0
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Show full review
See all 19 reviews