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Durand Chevrolet

4.7
(640 reviews)
Sales hours: 9:00am to 7:30pm
Service hours: 7:30am to 6:00pm
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Sales Service
Monday 9:00am–7:30pm 7:30am–6:00pm
Tuesday 9:00am–7:30pm 7:30am–6:00pm
Wednesday 9:00am–7:30pm 7:30am–6:00pm
Thursday 9:00am–7:30pm 7:30am–6:00pm
Friday 9:00am–6:00pm 7:30am–5:30pm
Saturday 9:00am–5:00pm Closed
Sunday Closed Closed
2017 state dealer award View 4 awards
2017 state dealer award 2013 state dealer award
2017 consumer dealer award 2015 consumer dealer award

Reviews

4.7
(640 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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5.0

ben was a fantatic salesman he worked very hard to ensure

ben was a fantatic salesman he worked very hard to ensure i was helped and came away happy i did business whith them i would recomend my friends buy from them

5.0

ben was a fantatic salesman he worked very hard to ensure

ben was a fantatic salesman he worked very hard to ensure i was helped and came away happy i did business whith them i would recomend my friends buy from them

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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5.0

New Car!!

Durands is always right on top of anything I need. Service, sales and the salesman are Wonderful! We have been going ro them for years, and have had No regrets!! We always recommend this dealership above any others!!

5.0

New Car!!

Durands is always right on top of anything I need. Service, sales and the salesman are Wonderful! We have been going ro them for years, and have had No regrets!! We always recommend this dealership above any others!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Jean, we're happy you found our staff to be so supportive during your experience here at Durand Chevrolet, INC.. Thanks again for the recommendation, and have an amazing day!

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5.0

Durand Chevrolet

Quality Dealership!! Bought a 22 Colorado. Smooth process. They care about their customers.

5.0

Durand Chevrolet

Quality Dealership!! Bought a 22 Colorado. Smooth process. They care about their customers.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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5.0

SERVICE DEPARTMENT

I had a very professional experience HAPPY HOLLIDAYS .

5.0

SERVICE DEPARTMENT

I had a very professional experience HAPPY HOLLIDAYS .

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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5.0

2023 Traverse

I worked with Brian Butka - he was very helpful w/o being high pressure; gave suggestions on lenders with lower rates (most i was finding were at 4.5- found 3.75)-was able to match best deal prices i was finding in the region.

5.0

2023 Traverse

I worked with Brian Butka - he was very helpful w/o being high pressure; gave suggestions on lenders with lower rates (most i was finding were at 4.5- found 3.75)-was able to match best deal prices i was finding in the region.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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1.0

Brought my Tahoe in for a transmission shifter cable

Brought my Tahoe in for a transmission shifter cable replacement earlier this week & was charged almost 1K… Technician who worked on it clearly is an idiot because I looked on identifix for the labor rate to replace the cable alone as well as the lever & it was 1.1 hours for labor for the cable alone. That was definitely not worth $800 in labor. Was my first & last time I will be going in for service there. I’ll take my business to Tucks Trucks. They are more honest. On top of everything I took my Tahoe back there the next day because the shifter wouldn’t go lower then 2nd gear. Soo in other words if I drove through a snow storm & wanted to keep it in first gear, that’s not an option. They claimed the steering column needs repairs or needs to be replaced.. Why didn’t you tell me the first time!? Taking it back the next day didn’t fix the problem because before the tranny cable rotted out I was able to put it into 1st when I needed to. They didn’t do anything about it only to tell me something they should have told me the first time about the steering column. I used to be a mechanic but have since left the industry due to health conditions. But regardless I don’t recommend Durand Chevy for service. Overcharged on labor to do a job.

1.0

Brought my Tahoe in for a transmission shifter cable

Brought my Tahoe in for a transmission shifter cable replacement earlier this week & was charged almost 1K… Technician who worked on it clearly is an idiot because I looked on identifix for the labor rate to replace the cable alone as well as the lever & it was 1.1 hours for labor for the cable alone. That was definitely not worth $800 in labor. Was my first & last time I will be going in for service there. I’ll take my business to Tucks Trucks. They are more honest. On top of everything I took my Tahoe back there the next day because the shifter wouldn’t go lower then 2nd gear. Soo in other words if I drove through a snow storm & wanted to keep it in first gear, that’s not an option. They claimed the steering column needs repairs or needs to be replaced.. Why didn’t you tell me the first time!? Taking it back the next day didn’t fix the problem because before the tranny cable rotted out I was able to put it into 1st when I needed to. They didn’t do anything about it only to tell me something they should have told me the first time about the steering column. I used to be a mechanic but have since left the industry due to health conditions. But regardless I don’t recommend Durand Chevy for service. Overcharged on labor to do a job.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
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5.0

Service

Was in for an oil change an inspection , right on time with my appointment

5.0

Service

Was in for an oil change an inspection , right on time with my appointment

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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1.0

High prices and limited selection

Very high prices compared to other local dealers. I waited 20 minutes on the lot and saw several salesmen just looking out the showroom window at me. Frustrated, I finally left and bought somewhere else.

1.0

High prices and limited selection

Very high prices compared to other local dealers. I waited 20 minutes on the lot and saw several salesmen just looking out the showroom window at me. Frustrated, I finally left and bought somewhere else.

Rating breakdown (out of 5):
  • Customer service 2.0
  • Buying process 1.0
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
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5.0

Awesome experience!

Durand Chevrolet Jun 16, 2020 srswiatek "Awesome experience" I live near Hartford CT and spend a lot of time in Worcester. I accidentally found online that Durand was offering a closeout sale on 2019s. Memorial Day weekend, I called and spoke to Larry T about a Blazer I liked.... I was supposed to see him a few days later on the holiday, but was too excited and couldn't wait. I headed down to the dealership and found Larry, who offered me an amazing deal and was willing to stay late to help me. The CT DMV is closed, and services are very delayed. I had a lot of concern and questions, and Larry was patient with me and worked hard to help satisfy my fears and my needs. Today he called me to share that the registration is processed, and that I can come retrieve the car. I am so excited and can't wait! Larry went the extra mile(s) to really make this deal a success, and as smooth as possible, considering all of the outside factors. ASK FOR LARRY T!!! He's THE BEST!!! And Joe M in finance made the paperwork and financing a BREEZE.

5.0

Awesome experience!

Durand Chevrolet Jun 16, 2020 srswiatek "Awesome experience" I live near Hartford CT and spend a lot of time in Worcester. I accidentally found online that Durand was offering a closeout sale on 2019s. Memorial Day weekend, I called and spoke to Larry T about a Blazer I liked.... I was supposed to see him a few days later on the holiday, but was too excited and couldn't wait. I headed down to the dealership and found Larry, who offered me an amazing deal and was willing to stay late to help me. The CT DMV is closed, and services are very delayed. I had a lot of concern and questions, and Larry was patient with me and worked hard to help satisfy my fears and my needs. Today he called me to share that the registration is processed, and that I can come retrieve the car. I am so excited and can't wait! Larry went the extra mile(s) to really make this deal a success, and as smooth as possible, considering all of the outside factors. ASK FOR LARRY T!!! He's THE BEST!!! And Joe M in finance made the paperwork and financing a BREEZE.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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5.0

Awesome experience

I live near Hartford CT and spend a lot of time in Worcester. I accidentally found online that Durand was offering a closeout sale on 2019s. Memorial Day weekend, I called and spoke to Larry T about a Blazer I liked.... I was supposed to see him a few days later on the holiday, but was too excited and couldn't wait. I headed down to the dealership and found Larry, who offered me an amazing deal and was willing to stay late to help me. The CT DMV is closed, and services are very delayed. I had a lot of concern and questions, and Larry was patient with me and worked hard to help satisfy my fears and my needs. Today he called me to share that the registration is processed, and that I can come retrieve the car. I am so excited and can't wait! Larry went the extra mile(s) to really make this deal a success, and as smooth as possible, considering all of the outside factors. ASK FOR LARRY T!!! He's THE BEST!!! And Joe M in finance made the paperwork and financing a BREEZE.

5.0

Awesome experience

I live near Hartford CT and spend a lot of time in Worcester. I accidentally found online that Durand was offering a closeout sale on 2019s. Memorial Day weekend, I called and spoke to Larry T about a Blazer I liked.... I was supposed to see him a few days later on the holiday, but was too excited and couldn't wait. I headed down to the dealership and found Larry, who offered me an amazing deal and was willing to stay late to help me. The CT DMV is closed, and services are very delayed. I had a lot of concern and questions, and Larry was patient with me and worked hard to help satisfy my fears and my needs. Today he called me to share that the registration is processed, and that I can come retrieve the car. I am so excited and can't wait! Larry went the extra mile(s) to really make this deal a success, and as smooth as possible, considering all of the outside factors. ASK FOR LARRY T!!! He's THE BEST!!! And Joe M in finance made the paperwork and financing a BREEZE.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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