Tarbox Toyota

4.7 out of 5 4.7

Reviews

4.7 out of 5 4.7
397 lifetime reviews. A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.

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  • 5.0 out of 5
    November 20, 2019

    As always, a friendly and efficient organization. Repairs are explained clearly and with specific price attachments for each needed repair. Courteous... and quick service each time.

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    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
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  • 5.0 out of 5
    November 8, 2019

    Great service had to have oil change. Everything is so easy in and out without any problems. Waiting area really nice comfortable. all employees really... friendly.

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    Came in for service or repair
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  • November 28, 2018

    I’ve been a devoted Toyota customer for a long time. I’ve owned or leased 10 different Toyota vehicles in the last 30 years and of those 10 vehicles, 8... have been purchased/leased from Tarbox Toyota. It’s more than just simple brand loyalty that keeps me driving a Toyota. The superior quality and reliability of a Toyota automobile are more than enough to keep me as a Toyota fan, but what is equally important to me is the people and the service at Tarbox Toyota. They are what keep me coming back. The team at Tarbox Toyota have always made me feel that my business and my loyalty to the brand and the dealership is genuinely and greatly important to them. From the sales staff, especially John Morrissey, to the managers, (Chis and Anton), to the service technicians, to the owner, Ed Tarbox himself, they all have gone out of their way to ensure that I remain a happy and satisfied customer. Tarbox Toyota is a credit to an already stellar car manufacturer.

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    Hi Kathy, Thank your Tarbox Loyalty and we really appreciate your time in writing the review! I will pass along your note to all the people here. It...'s encouraging to hear your note. Thank you so much and drive safe!

  • 5.0 out of 5
    November 7, 2019

    Outstanding service department. Polite and prompt attention and short wait for service. Did not have an appointment but was taken care of very quickly.... Thanks

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    Does recommend this dealer
    Came in for service or repair
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  • 5.0 out of 5
    October 31, 2019

    Service department is always friendly. We just went for our $10k service for our vehicle. Great facility and comfortable waiting area to go along with... friendly employees.

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    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
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  • 5.0 out of 5
    October 31, 2019

    Bruno did a great job with our new car purchase a few months ago. He was knowledgeable and showed us multiple options to find the right vehicle for our... family.

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • 4.0 out of 5
    October 18, 2019

    Although I did not purchase the vehicle at Tarbox , I have received good service during the time that I have brought my car there.

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    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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    Dealer Response

    Hi J.Rugg, Thank you for the review! We appreciate your business.

  • 1.0 out of 5
    October 17, 2019

    Horrible experience - Joe who works with Howard was extremely confrontational and agitated. Seemed to have his ego damaged from a female who was knowledgeable... and ready to test drive and make appropriate offer based on extensive research. Sent an email to Ed Tarbox but did not hear back - no surprise here. UPDATE: If it weren't for the failure of Joe as a salesperson I may have purchased the vehicle - Instead I walked away when Joe said "I have been selling cars for a long time and you think you know everything" Well, Joe, I do know 1 think and that you are a failure! You are the reason why people make the sign of the cross when they have to go to an auto dealership. Using the word "straightforward" with you is like throwing holy water on a vampire! UPDATE: If it weren't for Joe being such a failure I may have purchased the car - I did find my dream car - No kidding! It is an upgraded trim and cost less than the vehicle they showed me. I closed today and should pick up my new car on Saturday. HEY JOE I SHOULD SEND YOU A FRUIT BASKET!

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    Does not recommend this dealer
    Shopped for a used car
    Did not make a purchase
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    Dealer Response

    Hi Deborah, Thank you for the review. Congratulations on your new car. Thank you for giving us the opportunity to earn your business.

  • 5.0 out of 5
    October 15, 2019

    This was my second purchasing experience with Tarbox in two years; again very positive; they met my needs, my price, my concerns, treated me fairly and... with total respect not just as a customer but as a person and Retired Veteran. Michael Patnaud , sales consultant was just great. He really wanted to make a sale, and he also wanted to ensure I was satisfied and treated respectfully. He achieved all of the above in record time. Great young man to do business with; in the market for a vehicle, contact Mike, no BS, it is what it is with him AND YOU WILL BE SATISFIED!!!!! Jess in finance was totally awesome as always; he is there to not only work in the best interest of the dealership, but also to do everything possible to make a dream come true...……….thanks Jess.

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    Hi Bob, Thank you for the Tarbox Loyalty and your service in the military. We will pass you kind note along to Michael and Jess. We hope you are lovin...g the new Toyota. Please let us know how we can help in future. Take care and drive safe! :-)

  • 5.0 out of 5
    October 10, 2019

    I would like to commend Bruno Porreca. I recently bought my 3rd Toyota; first at Tarbox. The sales experience was actually enjoyable. I was never pressured... or rushed. All of my needs were carefully noted. My car was promptly delivered. I have long recommended Tarbox as a result of Ed Tarbox's care for my last Toyota. I will continue to hold the dealership in high regard. Again, thank you.

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    Hi Dave, Welcome to the Tarbox family! We really appreciate you giving us the opportunity to earn your business and you time in writing us a 5 star re...view. We will let Bruno and Ed Tarbox know of your kind review and thoughts of our dealership. Take care and drive safe!

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