Tarbox Toyota

4.8 out of 5 4.8

Reviews

4.8 out of 5 4.8
426 lifetime reviews.

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  • 5.0 out of 5
    January 23, 2021

    Purchased new car through Hector. No pressure, as-is sticker price, courteous and thoughtful throughout the whole process. A wonderful experience. Would... highly recommend purchasing your car through this dealership. I know I will plan returning, and will use their service department as well. Cheers for a job well done!

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    Shopped for a new car
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    Dealer Response

    Hi Ray, Thank you for the wonderful review! We will pass the note on to Hector. Thanks again!

  • 5.0 out of 5
    January 13, 2021

    Tarbox as always has treated is very well and always gives us advice on what their work proposal would include. Will return for future work.

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    Dealer Response

    Hi Larry, Thank you for being a loyal Tarbox patron. We really appreciate your business and your time in writing the review!

  • November 28, 2018

    I’ve been a devoted Toyota customer for a long time. I’ve owned or leased 10 different Toyota vehicles in the last 30 years and of those 10 vehicles, 8... have been purchased/leased from Tarbox Toyota. It’s more than just simple brand loyalty that keeps me driving a Toyota. The superior quality and reliability of a Toyota automobile are more than enough to keep me as a Toyota fan, but what is equally important to me is the people and the service at Tarbox Toyota. They are what keep me coming back. The team at Tarbox Toyota have always made me feel that my business and my loyalty to the brand and the dealership is genuinely and greatly important to them. From the sales staff, especially John Morrissey, to the managers, (Chis and Anton), to the service technicians, to the owner, Ed Tarbox himself, they all have gone out of their way to ensure that I remain a happy and satisfied customer. Tarbox Toyota is a credit to an already stellar car manufacturer.

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    Shopped for a new car
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    Dealer Response

    Hi Kathy, Thank your Tarbox Loyalty and we really appreciate your time in writing the review! I will pass along your note to all the people here. It...'s encouraging to hear your note. Thank you so much and drive safe!

  • 5.0 out of 5
    December 11, 2020

    Always a very welcoming visit. The service agent Arwen always available to explain what’s being done with my car and they’ve always provided great service!... Thank you Tarbox ❤️

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    Came in for service or repair
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    Dealer Response

    Hi Christina Couret-Wulff, Thank you for your continued business with Tarbox! We really appreciate the 5 star review as well!

  • 3.0 out of 5
    December 11, 2020

    Didnt hear what i said and did just the opposite. I answered his questions and told him my answer, he still did what he wanted to do. REALLY

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    Dealer Response

    Hi Frank, Sorry to hear of the experience. Please reach out with your full name so we can see what department you were having an issue with. We are al...ways happy to help. Thank you for the review.

  • 5.0 out of 5
    October 29, 2020

    This is my fourth vehicle that I have bought from Tarbox. The sales staff are all great especially Tim McDonald. He found the truck that I was looking... for. The service department is just as good as the sales staff.

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    Shopped for a new car
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    Dealer Response

    Hi BrianR, Thank you for being a loyal Tarbox customer. We will pass the kind note on to Tim and team. Take care and drive safe!

  • 5.0 out of 5
    September 25, 2020

    I leased a 2017 RAV4 and decided to buy it at the end of the lease. Lee in Finance was awesome to work with! He made the experience so easy and fast. I... will recommend Tarbox to family and friends and especially Lee for their financing. Thanks Lee!

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    Shopped for a used car
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    Dealer Response

    Hi Bethany, Thank you for the kind review!

  • 5.0 out of 5
    September 22, 2020

    Service Manager Mark and service rep who writes up the orders, Erick, are outstanding. They are professional, personal, polite, knowledgeable, and go out... of their way to take care of you. Ed Tarbox runs this place like it's his baby. The waiting area is always clean and comfortable, and all the employees are very polite. Love this place. Other dealerships should take lessons on "how to run it right" from them. This was just a service call but we have purchased both our car and truck from Tarbox.

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    Dealer Response

    Hi Linnylo, Thank you for choosing our service department. We will pass the kind words to the staff.

  • 5.0 out of 5
    September 7, 2020

    Went to see a Highlander that was on the dealers website yesterday. The site posted an upfront discounted price which seemed fair. Contacted the web specialist,... he confirmed the car was still available. My wife and I went to see the car particularly to see if the seat and interior color was what we wanted as a possible replacement for an older highlander we own and like. We were considering a purchase if everything went right. In the end, we decided to go forward once a concern whether this SUV Platinum/Limited version could have a hitch and 7 way standard camper trailer connector plug for electric trailer braking and power to trailer was confirmed to be possible. A different dealer told us it was not possible that same day even though the Toyota brochure indicates it can if the hands free hatch opening feature is disabled. The deal came together very fast and professionally. Our Salesperson Hass was very professional, knowledgeable and moved quickly. Also, The facility was dog friendly which was nice since we brought our dog and it was warm outside. The whole visit and paperwork was under 2 hours. It is the first time my wife has said something positive about buying a new car without all the sales drama and over the top haggling to get to a fair price. She usually feels both hostage and anxious due to sales drama at dealerships as she did earlier yesterday at another dealership in the area.

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    Shopped for a new car
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    Dealer Response

    Hi John, We are happy to hear that we made it easy for you and your wife. The Highlander is a great choice and we hope you love it for some time to co...me. Please reach out if you have any questions or need anything in the future. Take care and drive safe!

  • 5.0 out of 5
    August 24, 2020

    I have taken my cars to Tarbox for many years and have always been extremely satisfied. In fact when I purchased my truck from another dealership I went... to Tarbox for service. Good people!

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    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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    Dealer Response

    Hi Rich, Thank you for the loyalty over the years. We will pass the message along to the team. THanks again for visiting !

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