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During this difficult time of Covid-19, Shawn made the shopping experience comfortable and safe. He quickly responded to our questions after we purchased... the truck.
I purchased my car and extended warranty from Indoor Auto (IA) the car was hit and totaled. The warranty was never used, I called the warranty Co and... they told me based on mileage and date of loss I would get $2206 minus a $75 , but I needed to go through IA. It seemed to take a while and after I contacted them again my check showed up but it was $655 less than quoted. I reached out to IA for an explanation, and never received a response, I assume the $655 was their fee, seems a little excessive. I DO NOT RECOMMEND BUYING THE EXTEDED WARRANTY FROM THEM.
I've now purchased two cars from indoor auto. Very fair pricing and trade in. Staff is amazing. Wife fell in love with particular make and model they didn't... have in stock, but Andrew found just what we were looking for. When its time to replace my car, this is where I'll go.
I have been looking for this particular model for quite a while and was in the cities on business so stopped in to take a look. From the moment we walked... in the door it felt different from all other car buying experiences. Claire said to just go back in the show room and have a look around and let her know if we had any questions. Absolutely no pressure and answered every question we had! She offered a test drive but it was a slushy crappy day and I told her I didn’t want to get it dirty. She said not to worry and that was what they had detainers for! We were on a tight time frame and I said we needed to get financing completed and the deal done by the first thing next morning. When we arrived in the morning the paperwork was ready and the car was warmed up and ready to go. Entire process went very smoothly. Can’t say enough about it. One last thing. When we completed the transaction and we were on the way out, I mentioned to Claire that there was no owner’s manual in the car and I would have to get one. She said not to worry and that she would order one and send it to me. It came UPS 3 days later. Thanks Claire!
I met with Andrew and he showed me around the nice showroom with all the cars. I earlier saw this car on True Car web page and came here to see it.... Andrew and all the staff and mechanics are super the best. It's been a couple of weeks, we love the car, only went back and they put the plates on it. I also asked the mechanics some car questions and they were nice enough to spend a little time explaining car care to me. Anyway, "Great Place" to buy a New or Used car. If I was rich, I'd get a New Car here. Beautiful selection and the kind of people and service you want to do business with. 5 Stars!!!!!
There are many one price car buying places in Minneapolis and this store is about 30 miles west of Minneapolis. The inventory is almost a copy of the... inventory in a one price store in Golden Valley but with little sales help . The people are nice enough if you are buying but they don't have a good return policy if you do find a few things wrong! If they fix a car before it is offered for sale would be nice instead of waiting for the customer to find things and then say , " if we fix it,will you buy it,"!
I have been so happy with Indoor auto I have purchased 6 cars from Andrew over the past 2yrs. Now all my friends & family make their vehicle purchases... with Andrew & his exceptional Indoor Auto staff. Indoor Auto has a wide variety of vehicles to choose from & if they don't have it Andrew will get exactly what you are looking for. One word for describing Indoor Auto & the experience you will receive - AWESOME (-:
Andrew and his staff are exceptional. Every part of the process was enjoyable. All of my questions were answered knowledgeablely and honestly, trade... valued fairly, inventory competitively priced, and great people working hard to make vehicle buying fun. I would recommend Indoor Auto to anyone tired of the typical car buying experience.
This was easily the best car buying experience. No haggle, fair pricing on the car I purchased and trade, in and out in less than 10 minutes. If you're... looking for an easy experience I would HIGHLY recommend Indoor Auto. Customer service and client experience is important to me...Indoor Auto gets 5 stars in my book!
Emailed an inquiry on a Spyder ... they never responded .... They have two cars listed but no one bothered to respond ?I found that to be quite strange... ....