Reviews

4.7 out of 5 4.7
95 lifetime reviews. A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.

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  • 5.0 out of 5
    November 8, 2018

    Octavio Marrufo has always been a great service dept. advisor. He explains what needs to be done whether it's maintenance or recall work. Tavo, thanks... for all you do, sincerely J. Aguilar

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    Dealer Response

    Jesse, thank you for your wonderful response to the quality of service our Staff provides! If you have any additional needs or questions, we will be m...ore than happy to assist you! Safe travels!

  • 5.0 out of 5
    November 8, 2018

    SERVICE WAS VERY FRIENDLY AND PROFFESSIONAL. THANK YOU.

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    Dealer Response

    John, we are happy we could make your experience a positive one! We hope you continue to choose Viva Ford for all your vehicle needs! Take care!

  • July 30, 2016

    I was actually very happy with the service I received. Definitely loving my new suv

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  • 5.0 out of 5
    October 8, 2018

    I just purchased a 2018 Ford Raptor and I absolutely love it. I want to thank Stitch (aka Adrian) who works at Viva Dodge and went out of his way to get... me into my dream truck! I also want to thank Sandra, Alex, Xavier and the men and women of Viva Ford for the service they provided and making my truck shopping experience as comfortable as ever. I highly recommend Viva Ford and their partner stores for your auto buying needs! Thanks!

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    Dealer Response

    Pat, we appreciate your recommendation of our dealership! If you have any additional needs or questions, we will be more than happy to assist you! Saf...e travels!

  • 5.0 out of 5
    October 4, 2018

    Very satisfied. Easy transition overall. This is the third vehicle I purchase at this dealership.

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    Shopped for a new car
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    Dealer Response

    Ivan, we are happy we could make your experience a positive one! If there is anything else we can do to assist you, please let us know! Take care!

  • 5.0 out of 5
    September 17, 2018

    I love it how they were really nice and friendly they helped me on everything to get my vehicle! I would recommended it to a friend or a family memeber... just like they did to me. I loved it!!!

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    Dealer Response

    Hello Lorenzo, we are so happy to read such a great review about Viva Ford! Your recommendation means so much to us and we're so happy to have ea...rned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

  • 4.0 out of 5
    September 12, 2018

    I called for an appointment was brought in immediately and my truck was returned in half the estimated time

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    Dealer Response

    Hi Mike, we are very happy to have provided you with such a positive experience! Thank you and we hope to be of service to you again!

  • 5.0 out of 5
    September 7, 2018

    Kirby is great! Thanks for all of your help with our vehicles.

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    Dealer Response

    We really appreciate you taking the time to leave us feedback on your visit! Please let us know if there is ever anything else we can do for you! Safe... travels!

  • 5.0 out of 5
    September 4, 2018

    Sergio Arredondonqas great he helped me out with my car and I will be bringing him my Ford rangers in the near future because he was able to get me a good... price with good customer service

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    Dealer Response

    Thank you for your kind words and congratulations on your new vehicle! If you have any additional needs or questions, we will be more than happy to as...sist you! Safe travels!

  • 5.0 out of 5
    September 3, 2018

    On September 01, 2018 I took my 2017 Ford F150 to Viva Ford in El Paso, Texas for service. I had the Works oil change package and my tires balanced. Sergio... Arredondo is my go to service advisor. As usual Sergio is always professional and helpful. He made sure my 2017 Ford F150 was serviced and washed . He even set me up with a loaner vehicle for me to use to get to an appointment that I had on Saturday. When I got back from my appointment my truck was ready to go. Thank you Sergio and thank you Viva Ford!!!! Give this man a raise he is awesome!!!!!!!!

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    Dealer Response

    Michael, your comments keep us motivated and working hard for all our guests! If you have any additional needs or questions, we will be more than happ...y to assist you! Safe travels!

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