Ira Pre-owned Exeter

2.7 out of 5 2.7
Rectangle 48
Sales 9:00 AM - 5:00 PM
Service Closed

Ira Pre-owned Exeter Hours

Sales

Monday

9:00 AM - 7:00 PM

Tuesday

9:00 AM - 7:00 PM

Wednesday

9:00 AM - 7:00 PM

Thursday

9:00 AM - 7:00 PM

Friday

9:00 AM - 6:00 PM

Saturday

9:00 AM - 5:00 PM

Sunday

Closed

Service

Monday

7:30 AM - 6:00 PM

Tuesday

7:30 AM - 6:00 PM

Wednesday

7:30 AM - 6:00 PM

Thursday

7:30 AM - 6:00 PM

Friday

7:30 AM - 6:00 PM

Saturday

Closed

Sunday

Closed

About Our Dealership

Dealer on Cars.com since December 2016

"An IRA Motor Group dealership"

Reviews

2.7 out of 5 2.7
3 lifetime reviews. A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.
  • 1.0 out of 5
    April 28, 2019

    Worst place to buy a car.We have had nothing but problems since day one .CAR IS IN THE SHOP MORE THEN ON THE ROAD.Already put in more money then the... car is worth. I though the name IRA we where going to be happy.WRONG

    1.0 out of 5
    Customer Service
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    Quality of Repair
    1.0 out of 5
    Overall Facilities
    1.0 out of 5
    Buying Process
    Does not recommend this dealer
    Shopped for a used car
    Did make a purchase
    4 people out of 4 found this review helpful. Did you?
    Dealer Response

    Thank you for bringing this to my attention. I apologize that your vehicle is having problems. I would like an opportunity to address your concerns an...d to earn your business, please contact me. I look forward to speaking with you. Michael Coco General Manager mcoco@Group1Auto.com

  • 2.0 out of 5
    January 10, 2019

    Was there a few weeks ago. First of all, when you call, you do not get the actual sales location, but rather an internet sales person. Not sure why this... is the case since the place was empty when I arrived. When you get there you have to re-hash the same details that you discussed over the phone - real annoying and just a way to keep you at the dealership longer. When discussing a trade, they have you fill out this form with all these details - honestly, never seen or heard of this - another way of keeping you at the dealer longer. He tried to hand me some nonsense about state regulations or public company or something. (the other dealers were public) How do I know this ? Simple, I was at three dealers prior and all gave a trade allowance within about 10-15 mins. Not one dealer had me fill out any forms. The sales person was real arrogant and made me feel uncomfortable and pressured. I told him that I only had 30-45 minutes and they still stalled -- I realize that they try to keep you, but this was crazy. Easily the worst experience of my car-buying life.

    3.0 out of 5
    Customer Service
    Not Applicable
    Quality of Repair
    Not Applicable
    Overall Facilities
    1.0 out of 5
    Buying Process
    Does not recommend this dealer
    Shopped for a used car
    Did not make a purchase
    5 people out of 5 found this review helpful. Did you?
    Dealer Response

    Thank you for bringing this to my attention. I apologize that your recent experience was anything but satisfactory. I would like an opportunity to add...ress your concerns and to earn your business, please contact me. I look forward to speaking with you. Michael Coco General Manager mcoco@Group1Auto.com

  • 5.0 out of 5
    November 18, 2017

    I recently purchased my 2012 Honda Accord EX-L Coupe 3.5L V6 from here. This is one of the most beautiful and awe inspiring cars that I have ever seen,... I'm honestly in love with my car. Pre-owned Ira also accepted my trade in, and for a reasonable price as well. I had the best time dealing with the vehicle salesmen Stephen James. He was absolutely wonderful. At this dealership, they have greatly priced vehicles to start with and are still even able to negotiate. The purchase was made easy, and everything was explained thoroughly. I even was invited to get coffees anytime that i'm in the area and chat with Stephen, and since I work at the Walgreens right across the street, I am a frequent visitor. I couldn't ask for a better experience. This is the dealership you should go to first when looking for a beautiful pre-owned vehicle. If only I could rate above 5 stars.

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    2 people out of 2 found this review helpful. Did you?
    Dealer Response

    Thank you Jared for the kind words! It is always great to hear that we were able to make a customer's experience truly exceptional! We thank you for y...our business and look forward to your next visit!