Mansfield Buick GMC

4.9 out of 5 4.9

Reviews

4.9 out of 5 4.9
220 lifetime reviews.

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  • 5.0 out of 5
    March 16, 2021

    If you are looking for a new or used vehicle... Brian Joyce is the guy to visit!!! He explained all the details of the vehicle to our 17 year old ( car... purchased for him.) THANK YOU for taking the time!!!!

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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    Dealer Response

    Our entire team works hard to work with your budget and get you the best deal. We're always here with the same great service whenever you need service... or another vehicle! Hi, thanks for taking the time to leave a review.

  • 5.0 out of 5
    December 30, 2020

    I have nothing but great things to say about Brian Joyce and the entire team at Mansfield Buick GMC. I never thought I would drive 7 hours round trip... to purchase a vehicle, but Mansfield Buick GMC had the one used vehicle in the exact make and model that my wife and I were looking for. I would argue that there are not many people more picky than myself when it comes to expectations I have of a dealership team in order for me to give them my business, but Brian and everyone I encountered exceeded every expectation. Brian was very friendly, surprisingly unlike several other salespeople that I spoke with from other dealerships, and made it a point that he would do everything possible to meet our needs. He went out and located the vehicle on his lot we were looking at online and looked it over just as he would if he were shopping for one himself to ensure there was not anything physically or cosmetically wrong that would concern us once arriving. He also had the car detailed and waiting on us warm by the door when we arrived, ready for a test drive. During the purchase experience we also had the pleasure of meeting Ray, the sales manager. Both Brian and Ray were amazing and not pressuring in any way. There were no “gimmicks”, pressures, or hassles in any way whatsoever. I can honestly say if given the opportunity to purchase the same vehicle from Brian again (7 hours round trip from home) or from another dealer next to home I would make the trip to Mansfield Buick GMC without giving any consideration otherwise due to the amazing experience we had. Thank you again for helping us find the perfect vehicle for our family!!

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    Does recommend this dealer
    Shopped for a used car
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    Dealer Response

    Our entire team works hard to work with making sure we take great care and you have a great experience when you visit Mansfield Buick GMC. Thanks for ...the feedback Josh and glad we did a great job and your experience was Great. Feel free to reach out to us with anything you need down the road Josh. Hi, thanks for taking the time to leave a review.

  • September 25, 2018

    Great place to buy a used car, just do not buy the extended warranty, it is not worth the added expense, and try to get someone from dealership to call... you back, it will not happen.

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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    Dealer Response

    Billy, I'm truly sorry to hear about your recent visit. Our priority here at Joyce Buick GMC of Mansfield is to ensure that every customer leaves our ...dealership with a great experience. I would love to speak with you further on the matter. Please contact me at your earliest convenience. Sincerely, Matt Molton, mattmolton@joycechoice.com, 419-529-3211

  • 5.0 out of 5
    December 7, 2020

    I recently (12/5/2020) purchased a new 2021 GMC Sierra from Mansfield Buick GMC. Having purchased over a dozen new vehicles over the years from various... Ohio dealerships...I have to say, the team I meet at Mansfield Buick GMC was very professional, courteous and reasonable to buy a new car from. I should mention, the staff made the whole experience... actually enjoyable. I would highly recommend them to my friends and family. Sincerely...Mike S.

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    Our entire team works hard to work with your budget and get you the best deal. We're always here with the same great service whenever you need service... or another vehicle! Hi, thanks for taking the time to leave a review.

  • 5.0 out of 5
    September 13, 2020

    This was the best dealership I've ever bought a vehicle from. They were more helpful than anyone I bought from in the past they definitely have my future... business.

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    Our entire team works hard to work with your budget and get you the best deal. We're always here with the same great service whenever you need service... or another vehicle! Hi, thanks for taking the time to leave a review.

  • 5.0 out of 5
    August 28, 2020

    I bought a new 2020 Sierra AT4 from Trey and traded in 2 vehicles. Everything went very smooth and Trey was a pleasure to work with. He was very knowledgeable... on all the features and explained everything in detail and took the time to answer all my questions. Well worth the 2 hour drive from Toledo.

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    Our entire team works hard to work with your budget and get you the best deal. We're always here with the same great service whenever you need service... or another vehicle! Hi, thanks for taking the time to leave a review.

  • 5.0 out of 5
    August 1, 2020

    Purchasing a car from this dealership was a great decision. They were helpful and the sales person was fantastic. I would highly recommend anyone to... purhcase a vehicle from here.

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    Our entire team works hard to work with your budget and get you the best deal. We're always here with the same great service whenever you need service... or another vehicle! Thanks again for taking the time to leave us this information about your recent visit. Take care!

  • 4.0 out of 5
    July 25, 2020

    Great hassle free experience. Our salesman Trey Cary was very professional and friendly, even went the extra mile going over all the extra features and... helped setting them up. Thanks Trey!

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Our entire team works hard to work with your budget and get you the best deal. We're always here with the same great service whenever you need service... or another vehicle!

  • 5.0 out of 5
    May 9, 2020

    Every small step Trey took to make our buying experience less stressful was appreciated. His kind and professional manner made buying our new 2020 Terrain... a pleasant experience.

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Our entire team works hard to work with your budget and get you the best deal. We're always here with the same great service whenever you need service... or another vehicle! Thanks again for taking the time to leave us this information about your recent visit. Take care!

  • 5.0 out of 5
    March 10, 2020

    Mark and Mark were both great to work with. Mark R found me the exact vehicle I wanted with the features I needed plus a few extras. Thanks for the great... experience! It's been 21 years since I've purchased a new vehicle. Mark was so good at explaining all the features and benefits of my new used SUV. Would highly recommend Mansfield Buick GMC.

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Our entire team works hard to work with your budget and get you the best deal. We're always here with the same great service whenever you need service... or another vehicle! Thanks again for taking the time to leave us this information about your recent visit. Take care!

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