2020 Chrysler Pacifica consumer reviews

$34,045 starting MSRP
side view of 2020 Pacifica Chrysler
95% of drivers recommend this car
Rating breakdown (out of 5):
  • Comfort 4.9
  • Interior design 4.9
  • Performance 4.7
  • Value for the money 4.7
  • Exterior styling 4.9
  • Reliability 4.7
Explore the 2020 Chrysler Pacifica
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Great car

Best car I have owned. Great style and wonderful mileage. I have I no maintenance issues and the free oil changes are great also. Stow and go is a great space provider.


Luv my Pacifica!

Had the older SUV version Pacifica & never had a problem in 8 years, excellent on road trips. When the new version came out I was hesitant to go back to a minivan look (kids are grown) but we do many road trips a year and need room and comfort. We got a 2017 Pacifica which exceeded our expectations on road trips by far! We camp in the back, luggage on roof, fabulous gas mileage! Even went to each coast for xmas in heavy snow up in NH Mtns & the car did great (We drive appx 5,000 each trip) The bad-back issues someone mentioned...I don't get it, the lumbar is fabulous, the seats are comfy, lots of leg room (we are in our late 50's and climb all around in that car and on the roof, no problem). However two years in we started to have electronic issues, had to replace the big battery ($300 or so, all the flashy safety features suck it up) then the small battery. Lots of the "alert" signs appeared for various things, but there wasn't ever a real problem. (Hate to say it but we have a lot of safety features turned off, not once have I trusted a back-up camera, we are SO old school) Then 4-1/2 years in, driving down the road, the transmission went. NOT happy! The warranty was still good for it and it was all taken care of, but still...a 3 1/2 year old car?? But we're keeping our car, I LOVE my Pacifica! I do believe ours, a 2017, since it was the first year of the re-made Pacifica's, was trial & error with issues, we should've waited till 2018! I would absolutely get another!


Not good value, not reliable.

For how much these vans are they are the xxxxtiest, most unreliable vans ever. I bought this car last year. It was used with very low miles and overall in almost new shape. Within 6 months the doors have had problems, I’ve had to replace the battery twice, the AC has had to be recharged twice, and the back movie screen doesn’t work at all. Could be the dealer but other people with the same car but new have the same problems.



We bought our Pacifica new, and have had it for two years now. The only problem we have had, is a (tiny) paint defect on the bumper lip which happened during build, and is covered by warranty. No other problems. Pacifica is well thought out, with luxury to spare! Not only do I recommend, but I would buy another one in a heartbeat, were the need were to arise! Beautiful van!!


Nice mini van

It’s a nice car comfortable and serves it’s purpose but very overpriced!!! We like that all the seat go away!!!And don’t go to Gator Chrysler


Great vehicle

Excellent vehicle,fun to drive Many safety features Beautiful interior Easy to handle Love the color Plenty of room Comfortable seating Lots of storage and special features


2020 Chrysler Pacifica

Great car. Replaced our low mileage 2012 Town & Country with a 2020 Pacifica. Great car & much quieter & tighter ride that the Town & Country.


7th Chrysler Van

My family love all the bells and whistles. We've had Voyagers, Town and Countries, and now a Pacifica. Loyal Chrysler customers for many, many years.


Best minivan on the road.

It's awesome to have the optional 8th seat. The auto stow away rear seats is awesome. The gas mileage on our first road trip was great at over 28mpg.


It’s a waste if you want to run on electric

This van is beautiful with all the bells and whistles one could ever want. Rides smooth and very quiet. The hybrid function needs help though. The maximum distance you get on a charge is 32 miles. With limited charging stations around, don’t plan on getting very far on battery. Also unless you buy the $2500+ quick charge station and the cost of installation for a 220 connection, it takes over 14 hrs to recharge (110 outlet). The van does get decent gas mileage so it not the end of the world, Chrysler just needs to improve their technology.