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2020 Chrysler Pacifica

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$34,045

starting MSRP

Key specs

Base trim shown

Minivan

Body style

22

Combined MPG

4

Seating capacity

203.8” x 69.9”

Dimensions

Front-wheel drive

Drivetrain

Overview

(67 reviews)

The good:

  • Maneuverability
  • Quiet ride
  • Fuel economy
  • Interior room
  • Versatility of Stow ‘n Go seats
  • Rear-seat Uconnect Theater system

The bad:

  • Can have hybrid powertrain or second-row Stow ‘n Go but not both
  • Nine-speed automatic's refinement
  • All-wheel drive not offered

6 trims

Starting msrp listed lowest to highest price

Wondering which trim is right for you?

Our 2020 Chrysler Pacifica trim comparison will help you decide.

See also: Find the best Minivans for 2025

Notable features

  • New Red S Appearance Package available
  • Seven- or eight-seat minivan
  • Gas V-6 or plug-in hybrid model
  • Apple CarPlay and Android Auto standard
  • 4G Wi-Fi connectivity available
  • Integrated vacuum cleaner available
  • Dual touchscreen rear entertainment system available

2020 Chrysler Pacifica review: Our expert's take

What Is the 2020 Chrysler Pacifica?

The front-wheel-drive Chrysler Pacifica is a minivan that seats seven or eight, depending on its interior configuration. It is offered in both regular gas and plug-in hybrid forms. The Pacifica comes standard with a 287-horsepower, 3.6-liter V-6 engine that works with a nine-speed automatic transmission. The plug-in hybrid version delivers an EPA-estimated electric range of up to 32 miles from a 16-kilowatt-hour lithium-ion battery pack, with a total gas and electric range of 520 miles. Competitors include the Kia Sedona, Toyota Sienna and Honda Odyssey.

What’s New on the 2020 Chrysler Pacifica?

A new Red S Appearance Package includes unique badging, 20-inch wheels on gas-only models and 18-inch wheels on the plug-in hybrid, red Nappa leather seats with gray piping and stitching, a 20-speaker Harman Kardon premium stereo and the Uconnect Theater rear entertainment system.

Other changes include a honeycomb grille for the plug-in hybrid, a driver’s seat memory feature for Touring L and Touring L Plus trim levels and a universal garage door opener and second-row sunshades for the Touring trim of the plug-in hybrid.

What Features in the 2020 Chrysler Pacifica Are Most Important?

Second-row Stow ‘n Go bucket seats that fold into floor bins remain a distinguishing feature that enhances the Pacifica’s versatility, while the available Uconnect multimedia system with an 8.4-inch touchscreen is easy to use. The available dual-screen Uconnect Theater rear-seat entertainment system is a hit with kids, and the Pacifica Hybrid lets you drive gas-free for shorter trips while still being able to tackle a family road trip.

Should I Buy the 2020 Chrysler Pacifica?

Quiet, comfortable and versatile, the Pacifica minivan impressed us so much that we named it our Best of 2017 when it debuted. We still think it’s a great choice for families, though its occasionally unrefined nine-speed automatic transmission has dampened our enthusiasm a bit. If you’re looking for an environmentally friendly family vehicle, the Pacifica Hybrid is a solid, albeit somewhat expensive, choice.

Consumer reviews

(67 reviews)
Rating breakdown (out of 5):
  • Comfort 4.9
  • Interior 4.8
  • Performance 4.5
  • Value 4.5
  • Exterior 4.8
  • Reliability 4.5
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Most recent consumer reviews

Very bad reliability, but super comfort front seat

Owned the top of the line trim from brand new, super comfort front seats. Excellent sound system when it is working. But very bad reliability. I managed to drove it for 300,000 miles! But myself is an engineer and fix most of car problems myself. Repairs were very often as I can't even list all of them here, but the major ones were: Replaced transmission twice, Replaced AC compressor 5 times, Replaced radiator 4 times. Replaced engine front and back main seals. Replaced alternator twice Replaced valve cover seal and oil pan 3 and 5 times Replaced all struts twice. Replaced power steering rack and pump twice. ...............Too long to list all At the end the resell value is $200. If I had owned the T****a, resell value at 300k mile was 10x more at $2000. Never again for Chrysler!!!!

Rating breakdown (out of 5):
  • Comfort 5.0
  • Interior 2.0
  • Performance 2.0
  • Value 1.0
  • Exterior 2.0
  • Reliability 1.0
  • Purchased a New car
  • Used for Transporting family
  • Does not recommend this car
2 people out of 3 found this review helpful. Did you?
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Run away!

2020 touring L. Where do I begin? Bought with 5k miles on it. Multiple times the door wouldn’t work, had to do manually. Made it about 35,000 miles and that’s when the transmission started acting funny. Shifting into 2nd/3rd when the rpm’s get to 2 the car either stalls or hard shifts so bad it feels like I ran over something. But doesn’t do this all of the time. Just randomly , but became more frequent. The start/stop battery has had to be replaced twice. Now I just turn it off as soon as I get in the car. The display will randomly freeze or turn black completely. Never again. Just traded it out at 61,000 miles. Do not buy! Same thing happened to my neighbor, hers made it to 80k miles. Bad transmission and coolant issues.

Rating breakdown (out of 5):
  • Comfort 3.0
  • Interior 3.0
  • Performance 1.0
  • Value 1.0
  • Exterior 3.0
  • Reliability 1.0
  • Purchased a Used car
  • Used for Transporting family
  • Does not recommend this car
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Great Car

Been reading some of the reviews about people who have trouble with their Pacifica. I bought a touring L plus 31/2 years ago and it’s been one of the best cars I’ve ever owned. Had one small problem with the sliding doors, showing me that I should wash sensor under car. Learned that all you have to do is pull a fuse under the hood and the signal on the dash goes away. Haven’t had that problem for over 30,000 miles. Runs great drives great and is comfortable. I don’t know what more I could ask. Most of the time 29 miles to the gallon on the highway or more. It is true that stop start won’t work if the batteries are bad or low I just replaced my batteries and now everything is fine again.

Rating breakdown (out of 5):
  • Comfort 5.0
  • Interior 5.0
  • Performance 4.0
  • Value 4.0
  • Exterior 5.0
  • Reliability 5.0
  • Purchased a New car
  • Used for Transporting family
  • Does recommend this car
9 people out of 10 found this review helpful. Did you?
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See all 67 consumer reviews

Safety

Based on the 2020 Chrysler Pacifica base trim.
Combined side rating front seat
5
Combined side rating rear seat
5
Frontal barrier crash rating driver
5
Frontal barrier crash rating passenger
5
Overall frontal barrier crash rating
5
Overall rating
5
Overall side crash rating
5
Risk of rollover
11.6%
Rollover rating
4
Side barrier rating
5
Side barrier rating driver
5
Side barrier rating passenger rear seat
5
Side pole rating driver front seat
5

Warranty

New car and Certified Pre-Owned programs by Chrysler
Certified Pre-Owned program benefits
Maximum age/mileage
5 model years or newer/less than 75,000 miles
Basic warranty terms
3 months/3,000 miles
Powertrain
7 years/100,000 miles
Dealer certification required
125-point inspection
Roadside assistance
Yes
View all cpo program details

Have questions about warranties or CPO programs?

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