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2020 Chrysler Pacifica

2020 Chrysler Pacifica

Change year or vehicle
$34,045 — $44,795 MSRP
54
Photos
Minivan
7-8 Seats
20-22 MPG
(Combined)
Key specs of the base trim
 — 
Compare 5 trims

Overview

Is this the car for you?

The Good

  • Maneuverability
  • Quiet ride
  • Fuel economy
  • Interior room
  • Versatility of Stow ‘n Go seats
  • Rear-seat Uconnect Theater system

The Bad

  • Can have hybrid powertrain or second-row Stow ‘n Go but not both
  • Nine-speed automatic's refinement
  • All-wheel drive not offered
2020 Chrysler Pacifica exterior side view

What to Know

about the 2020 Chrysler Pacifica
  • New Red S Appearance Package available
  • Seven- or eight-seat minivan
  • Gas V-6 or plug-in hybrid model
  • Apple CarPlay and Android Auto standard
  • 4G Wi-Fi connectivity available
  • Integrated vacuum cleaner available
  • Dual touchscreen rear entertainment system available

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2020 Chrysler Pacifica Review

from the Cars.com expert editorial team

What Is the 2020 Chrysler Pacifica?

The front-wheel-drive Chrysler Pacifica is a minivan that seats seven or eight, depending on its interior configuration. It is offered in both regular gas and plug-in hybrid forms. The Pacifica comes standard with a 287-horsepower, 3.6-liter V-6 engine that works with a nine-speed automatic transmission. The plug-in hybrid version delivers an EPA-estimated electric range of up to 32 miles from a 16-kilowatt-hour lithium-ion battery pack, with a total gas and electric range of 520 miles. Competitors include the Kia Sedona, Toyota Sienna and Honda Odyssey.

What’s New on the 2020 Chrysler Pacifica?

A new Red S Appearance Package includes unique badging, 20-inch wheels on gas-only models and 18-inch wheels on the plug-in hybrid, red Nappa leather seats with gray piping and stitching, a 20-speaker Harman Kardon premium stereo and the Uconnect Theater rear entertainment system.

Other changes include a honeycomb grille for the plug-in hybrid, a driver’s seat memory feature for Touring L and Touring L Plus trim levels and a universal garage door opener and second-row sunshades for the Touring trim of the plug-in hybrid.

What Features in the 2020 Chrysler Pacifica Are Most Important?

Second-row Stow ‘n Go bucket seats that fold into floor bins remain a distinguishing feature that enhances the Pacifica’s versatility, while the available Uconnect multimedia system with an 8.4-inch touchscreen is easy to use. The available dual-screen Uconnect Theater rear-seat entertainment system is a hit with kids, and the Pacifica Hybrid lets you drive gas-free for shorter trips while still being able to tackle a family road trip.

Should I Buy the 2020 Chrysler Pacifica?

Quiet, comfortable and versatile, the Pacifica minivan impressed us so much that we named it our Best of 2017 when it debuted. We still think it’s a great choice for families, though its occasionally unrefined nine-speed automatic transmission has dampened our enthusiasm a bit. If you’re looking for an environmentally friendly family vehicle, the Pacifica Hybrid is a solid, albeit somewhat expensive, choice.

Consumer Reviews

What drivers are saying

4.8
41 reviews — Read All reviews
Exterior Styling
(4.9)
Performance
(4.7)
Interior Design
(4.8)
Comfort
(5.0)
Reliability
(4.6)
Value For The Money
(4.8)

Read reviews that mention:

(5.0)

Top notch

by Livin the Dream from Mesa, AZ on October 5, 2020

This car is beyond nice. All the bells and whistles and safety features make this car our best one ever. Going to enjoy it immensely. Read full review

(5.0)

Fantastic Luxury combined with Practicality

by Lyle from Strasburg, Va on September 9, 2020

This car meets all my needs. Has lots of room for everyone. Can hold everything I need. Has all the every Luxury and Safety feature I could want. Read full review

Safety

Recalls and crash tests

Recalls

The 2020 Chrysler Pacifica currently has 0 recalls


Crash and Rollover Test Ratings

Based on 2020 Chrysler Pacifica Touring

IIHS rates vehicles good, acceptable, marginal, or poor.

Crash Avoidance and Mitigation

Front Crash Prevention
superior

Head Restraints and Seats

Dynamic Rating
good
Overall Rear
good
Seat Head/Restraint Geometry
good

Headlights

Overall Rating
acceptable

Moderate overlap front

Chest
good
Head/Neck
good
Left Leg/Foot
good
Overall Front
good
Restraints
good
Right Leg/Foot
good
Structure/safety cage
good

Other

Roof Strength
good

Side

Driver Head Protection
good
Driver Head and Neck
good
Driver Pelvis/Leg
good
Driver Torso
good
Overall Side
good
Rear Passenger Head Protection
good
Rear Passenger Head and Neck
good
Rear Passenger Pelvis/Leg
good
Rear Passenger Torso
good
Structure/safety cage
good

Small Overlap Front - Driver Side

Chest
good
Head/Neck
good
Hip/Thigh
good
Lower Leg/Foot
good
Overall Evaluation
good
Restraints and Dummy Kinematics
good
Structure and Safety Cage
acceptable

Small Overlap Front - Passenger Side

Overall Evaluation
acceptable
Structure and Safety Cage
marginal

Small Overlap Front - Passenger Side - Driver Injury Measures

Chest
good
Head/Neck
good
Hip/Thigh
good
Lower Leg/Foot
good
Restraints and Dummy Kinematics
good

Small Overlap Front - Passenger Side - Passenger Injury Measures

Chest
good
Head/Neck
good
Hip/Thigh
good
Lower Leg/Foot
good
Restraints and Dummy Kinematics
good
Insurance Institute for Highway Safety (IIHS) is a nonprofit research and communications organization funded by auto insurers.

Warranty

New car and certified pre-owned programs by Chrysler

New Car Program Benefits

  • Bumper-to-Bumper

    36 months / 36,000 miles

  • Roadside Assistance

    60 months / 60,000 miles

Certified Pre-Owned Program Benefits

Latest 2020 Pacifica Stories

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Cars.com Car Seat Check

Certified child passenger safety technicians conduct hands-on tests of a car’s Latch system and check the vehicle’s ability to accommodate different types of car seats. The Pacifica received the following grades on a scale of A-F.*
* This score may not apply to all trims, especially for vehicles with multiple body styles that affect the space and design of the seating.

Warranty FAQs

What is a Bumper-to-Bumper warranty?

Often called a basic warranty or new-vehicle warranty, a bumper-to-bumper policy covers components like air conditioning, audio systems, vehicle sensors, fuel systems and major electrical components. Most policies exclude regular maintenance like fluid top offs and oil changes, but a few brands have separate free-maintenance provisions, and those that do offer them is slowly rising. Bumper-to-bumper warranties typically expire faster than powertrain warranties.

What is a Powertrain warranty?

Don't be misled a 10-year or 100,000-mile powertrain warranty doesn't promise a decade of free repairs for your car. It typically covers just the engine and transmission, along with any other moving parts that lead to the wheels, like the driveshaft and constant velocity joints. Some automakers also bundle seat belts and airbags into their powertrain warranties. With a few exceptions, powertrain warranties don't cover regular maintenance like engine tuneups and tire rotations.

What is included in Roadside Assistance?

Some automakers include roadside assistance with their bumper-to-bumper or powertrain warranties, while others have separate policies. These programs cover anything from flat-tire changes and locksmith services to jump-starts and towing. Few reimburse incidental costs like motel rooms (if you have to wait for repairs).

What other services could be included in a warranty?

Some automakers include free scheduled maintenance for items such as oil changes, air filters and tire rotations. Some include consumables including brake pads and windshield wipers; others do not. They are typically for the first couple of years of ownership of a new car.

What does CPO mean?

A certified pre-owned or CPO car has been inspected to meet minimum quality standards and typically includes some type of warranty. While dealers and third parties certify cars, the gold standard is an automaker-certified vehicle that provides a factory-backed warranty, often extending the original coverage. Vehicles must be in excellent condition and have low miles and wear to be certified, which is why off-lease vehicles feed many CPO programs.

See also the latest CPO incentives by automaker

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*MSRP and Invoice prices displayed are for educational purposes only, do not reflect the actual selling price of a particular vehicle, and do not include applicable gas taxes or destination charges.