2020 Chrysler Pacifica

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2020 Chrysler Pacifica
2020 Chrysler Pacifica

Key specs

Base trim shown


The good:

  • Maneuverability
  • Quiet ride
  • Fuel economy
  • Interior room
  • Versatility of Stow ‘n Go seats
  • Rear-seat Uconnect Theater system

The bad:

  • Can have hybrid powertrain or second-row Stow ‘n Go but not both
  • Nine-speed automatic's refinement
  • All-wheel drive not offered

6 trims

Starting msrp listed lowest to highest price

Wondering which trim is right for you?

Our 2020 Chrysler Pacifica trim comparison will help you decide.

Notable features

  • New Red S Appearance Package available
  • Seven- or eight-seat minivan
  • Gas V-6 or plug-in hybrid model
  • Apple CarPlay and Android Auto standard
  • 4G Wi-Fi connectivity available
  • Integrated vacuum cleaner available
  • Dual touchscreen rear entertainment system available

2020 Chrysler Pacifica review: Our expert's take

What Is the 2020 Chrysler Pacifica?

The front-wheel-drive Chrysler Pacifica is a minivan that seats seven or eight, depending on its interior configuration. It is offered in both regular gas and plug-in hybrid forms. The Pacifica comes standard with a 287-horsepower, 3.6-liter V-6 engine that works with a nine-speed automatic transmission. The plug-in hybrid version delivers an EPA-estimated electric range of up to 32 miles from a 16-kilowatt-hour lithium-ion battery pack, with a total gas and electric range of 520 miles. Competitors include the Kia Sedona, Toyota Sienna and Honda Odyssey.

What’s New on the 2020 Chrysler Pacifica?

A new Red S Appearance Package includes unique badging, 20-inch wheels on gas-only models and 18-inch wheels on the plug-in hybrid, red Nappa leather seats with gray piping and stitching, a 20-speaker Harman Kardon premium stereo and the Uconnect Theater rear entertainment system.

Other changes include a honeycomb grille for the plug-in hybrid, a driver’s seat memory feature for Touring L and Touring L Plus trim levels and a universal garage door opener and second-row sunshades for the Touring trim of the plug-in hybrid.

What Features in the 2020 Chrysler Pacifica Are Most Important?

Second-row Stow ‘n Go bucket seats that fold into floor bins remain a distinguishing feature that enhances the Pacifica’s versatility, while the available Uconnect multimedia system with an 8.4-inch touchscreen is easy to use. The available dual-screen Uconnect Theater rear-seat entertainment system is a hit with kids, and the Pacifica Hybrid lets you drive gas-free for shorter trips while still being able to tackle a family road trip.

Should I Buy the 2020 Chrysler Pacifica?

Quiet, comfortable and versatile, the Pacifica minivan impressed us so much that we named it our Best of 2017 when it debuted. We still think it’s a great choice for families, though its occasionally unrefined nine-speed automatic transmission has dampened our enthusiasm a bit. If you’re looking for an environmentally friendly family vehicle, the Pacifica Hybrid is a solid, albeit somewhat expensive, choice.

Consumer reviews

Rating breakdown (out of 5):
  • Comfort 4.9
  • Interior design 4.8
  • Performance 4.6
  • Value for the money 4.6
  • Exterior styling 4.9
  • Reliability 4.6

Most recent consumer reviews


Good driving but bad electronics

Comfortable driving and big car for loading bikes or more people. Problems with electronics. -- Flickering screen. It happen after 1 year after I purchased new 2020 Pacifica. The replacement gave me 2 years warranty. Now the 2 years warranty is over and the screen is flickering. Looks like a software bug, not a hardware. When I replace the radio fuse, the screen is good for a day or two. Dealer estimated $700 to replace the radio. -- Auto start-stop feature was working for 6 months only. I asked the dealer many times to fix it but he said that I need more drive to load the battery. I was driving for 4 to 6 hours non-stop and it did not help. The dealer would not do anything about it. -- Door locks never worked properly, One time the door will open and the next time I have to place my hand over the door many times in order to automatically unlock the door. The dealer always had an excuse not to fix it, he was telling me that I need to wait longer each time for the door to open, total nonsense. If one time the door would open in 1 second why the next time I have to wait 5 seconds. - When I press the button to move the sode window to go up, the window goes down. I have to play for a while in order to close the window. -- Car key battery low after 1 year. -- Garage door opener not sending signal from a distance, you have to be by the garage door.


Classiest lemon around

We have owned 2, a 17 and a 2021. We bought our 21 with 6 miles. We have just over 27k on it now. The uconnect, worked for about 1k miles, the car has been in the shop 4 times.... 2 major, repairs top half of motor removed. The electronics are horrible. We saw this thing n had to have it, its so sleek, clean, and the intererior screams classy. The safty ratings are outstanding.... but man, reliability is the worst i have ever experienced. Hands diwn. I cant wait to get out of this rolling disaster. I will never buy another chrystler. This killed the whole brand for me. Permanently.


Pacifica limited

Great car we got the Pacifica limited. Enjoy all the extras on the van. Just wish the windshield was tinted. We constantly have to use the visors to help with the brightness outside

See all 64 consumer reviews


New car and Certified Pre-Owned programs by Chrysler CPO Go
Certified Pre-Owned program benefits
Maximum age/mileage
6-10 MY and/or 75,001-120,000 miles
Basic warranty terms
3 Month 3,000 mile Max Care Warranty
Dealer certification required
125 point inspection
Roadside assistance
View all cpo program details

Have questions about warranties or CPO programs?

Compare the competitors

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