Used Acura ILX for Sale in Norcross, GA

A bit of a drive for an oil change/tire rotation BUT I am never disappointed by this dealership???s customer service and service department. They gave me 50% off with a Back to School promotion, took me on in when ???Oops, my appointment is for tomorrow?!??? 😬, washed my car AND my rubber mats and had me out the door in about an hour. #GwinnettSubaru #BestSubaruDealershipinGeorgia

This has been our 'other' car for quite some time. We love it. Purchased in 2015, my wife has used this as a commuter car in and out of the city. Smaller than the other Acuras, but handles like sports car. Has plenty of get-up and go. Good electronics for a 2013 model.

Creme de la creme of Sales! My BMW sales person, Alex Tanjga is the best on the planet! His customer service skills are amazing. His communication is clear and concise, devoid of double speak! His moral compass is totally ALIGNED- not a sleeze ball sales person. Hid dedication to the customer is unmatched and refreshing. He is very receptive to "the customer's" wants, needs and goes above and beyond! My interaction with Mr. Tanjga was a pleasant surprise and I highly recommend him. Characteristics: Kind, honest, sense of humor, Doesn't Sell Dreams and will work "hard" to get the best deal.

Very friendly staff they understand life happens and will work with you as long as you communicate. Jonathan and his team have definitely earned my business and will continue to have it !

I have only had the car for 1 week, but so far the performance is outstanding! steering control, the quietness of the ride and handling on the road has exceeded my expectations! this is my first Acura & so far i am thoroughly impressed. nothing negative at this time!

My third time @ Jackson Acura. All three times I've dealt with Brandon. I'm pleased with what he & his team has done on the visits. I will continue to use them for my TSX needs. On a side note, I would like to mention their sales guy Reggie is pretty cool too. I remember on one of my visit, I had to wait. While waiting & wondering the sales floor. He spent some time with me, to talk about the current offering of Acura vehicles. If Acura ever decides to make a car again that has some drivers involvement. This is a dealership I would buy from for sure. I did ended up buying a drivers involvement car last year. The true spiritual successor to the E39 BMW, a 2017 Holden Commodore "Chevy SS". The TLX has some appeal & seems to have some potential. But as long as Acura/Honda chooses a push button gear selector, I will keep bypassing their cars. This is an immensely sad action, as I've owned more Honda products than any other brand. A steering wheel, pedals & SHIFT LEVER are drivers involvement tools. If any of these are missing, the car is incomplete! Since the transmission is electronic, and this may be the argument for buttons. Why not offer a lever kit in the accessory catalog for the purest drivers? I know the paragraph above has noting to do with my visit to Jackson Acura. But I added this information for Acura/Honda to know why loyal brand customer leaves. In another 24 months, we may replace the family SUV. If by then the Passport is still push button gear selector. We will continue with another GM product.

Take the car to road test, lot of legroom for passengers, lot of uses for cargo compartment, quite nice ride, road handling lot of extra features you will enjoy whether commuting to work or on a road trip.

At first I was skeptical about going to the dealership alone. My fiance was at work so I had no other choice. I scheduled an appointment online. I arrived at the dealership and was greeted by the receptionist, I told her I was there to see Charles Wilson. Mr. Wilson came out and instantly told me that Chris Pugh would be assisting me. He was very polite. He asked if I would like to test drive the vehicle. He made me feel very comfortable as if we???d already met. I test drove it, walked around it and looked down at the rims. Lol! I instantly noticed that it wasn???t the vehicle that I requested online. Red flags popped up in my head. I???m like oh lord they???re trying to trick me. He instantly went to get the one I wanted. He apologized. I test drove it and loved it. Mr. Pugh is a great salesman. He was professional and made sure I understood and was knowledgeable about every detail regarding my MDX! He was patient and very kind. I had never been to a dealership before b/c we???ve always bought cash cars. I will definitely be back once my fiance decide what type of vehicle he wants. If you ever go to Nalley Acura in Marietta, Ga please ask for Mr. Pugh. I actually went back the next day to ask a few questions. He literally sat in the vehicle with me for almost an hour to make sure everything was perfectly fine. It was like an Acura MDX class 101! My first experience was absolutely the best experience. I???ll be referring anyone who???s inquiring about a new or used vehicle to Mr. Pugh at Nalley Acura in Marietta, Ga. You can tell that he loves doing his job & that's great. The finance manager Mr. Jefferson was very amazing also. Very informative.

Back seat is tight, but the front has plenty of leg room and tech features. The trunk has a ton of space which is great for camping.

I applied for financing through other dealers and the terms were not realistic for me. A Carvana truck was in neighborhood, that is how I learned about them. Impressed at their prices and inventory, I applied on Friday 13th, had my 2013 Cadillac ATS on Monday 16th. The best part is the financing terms are affordable. Thank you, Carvana! If you are looking to purchase a car, give Carvana serious consideration. The buying process was simple and very transparent. You will not regret it. They have a 7 day test drive policy, deliver car with full tank of gas plus a $25 gift card. Love my car and Carvana!

Great car i leased from crown Acura in Clearwater. John Shaw is my service advisor he is great at how he goes about his job extremely curtious and knowledgeable. Recommended the store and John Shaw to anyone.

Bought my car online Dec 2nd, 2015 - no muss, no fuss. 2012 Kia Soul, cream, manual (6 speed ), 34,000 miles. Went up to Atlanta, signed the documents, drove off in my new sweet girl. No problems, no issues with financing, no mechanical stuff...Carvana delivers what they say they will deliver! Look, if you want to haggle or argue, go to a dealership. If ya know what you want (like I did) and you know what you want to pay (like I did), take a real look at Carvana. Personally, I will never go dealership again. And my sweet 2012 Kia Soul? Everything I wanted, and runs like a charm. Love my little Soul sista, and HIGHLY RECCOMEND Carvana!

I love it - when I move out of the city - will be my next car! Loved the way it drove and the way it looked - got so many compliments when I had it as my rental.

I was introduced to carvana by a Facebook ad. I really liked what I saw, but the closest vending machine was 600 miles away. I thought they definitely had a great idea, so I thought we'd try. Pretty easy buying process. They were very fair with trade in. Offered about $100 more than local dealer. Their 360 view definitely needs improvement. There were two noted items of damage on their condition analysis. While picking up the vehicle, it was raining and overcast. Once I got the car in the sunlight. There was a lot more notable damage, that wasn't mentioned. Quite a few more very noticeable scratches, chips and dings. Very surprised those weren't noted, but it was a used car so I didn't expect perfection. They really tout their 150 point inspection. My hood doesn't close correctly. I would have thought that would have been corrected. Kind if stinks, I'll have to pay the dealership to correct something that should have been corrected prior to delivery. I would have given only 3 stars for the above mentioned, but their outstanding customer service earned them 4. Their team of customer service reps truly make the buying process enjoyable. I can't say I'd recommend them to friends as we are far away from them, & the few disappointments we experienced. If they keep that high level of service and improve their vehicle condition reporting. This company could really revolutionize the used car industry.

I had been shopping for a used Volt with a certain subset of options and Carvana continued to be in my search results. Ultimately I couldn't find what I wanted locally and even the results in my state for the same model weren't competitive with Carvana's price / features. I'm also not a huge fan of dealing with sales guys so it was a win / win. During the actual buying process the steps are a little vague, I guess because they're a tech startup too (I left this feedback), note you have to continue to fill in your info to reserve the car for purchase, don't quit early or you'll only reserve it for a few hours or a day, go to the end if you're serious. Otherwise literally every single person I talked to was delightful, from customer support when I had questions and final purchase call to the delivery driver (specialist really, they're not just drivers). Didn't feel tempted to use the 7 day return, the car was better than expected!

I had a Jeep Grand Cherokee and my Acura has just as much room and is great on gas. I bought a 2017 with 9.000, miles on it and runs like brand new. I read all the reviews on this car and it was a no-brainer.

I purchased a lightly used Mercedes Benz E350 and I am in love with my car! Front start to finish the process took me about 15 minutes. The staff was friendly and made the process a breeze! I would recommend this experience to anyone that absolutely HATES going to the dealership. This company is changing the car buying experience for the better. ABSOLUTELY WOULD RECOMMEND!!!

This car meets and exceeds all of my expectations!! The color is perfect, the ride is perfect. Love love love it and so does everyone else!

Had a good overall experience buying my car totally online with Carvana. My used car was well described and even better upon arrival.The delivery was the best part,getting a quality car without the usual inflated dealership fees.The online document process was less coordinated with the sales team than expected but worth it.

This is my second ILX. The design and features far out weigh my first one which was a 2013 when the ILX was first introduced. I have to say this car is perfection. I have the premium package and it just reeks of luxury. You can't find anything better for the cost/value of this car!

My husband told me about Carvana from a commercial ad he heard/saw. I laughed about it and said 'yah right, there's gotta be a hitch somewhere'. A few weeks later, he brought up Carvana again....curious, I decided to check it out online. The key words there was 'check it out'. I ended up buying a vehicle a couple hours later. Yeup, it was just like that. No hassle, no hidden costs or agendas. So after reviewing everything on the site, I started looking at minivans....I started falling in love with minivans....I started buying minivans....all through carvana. Once I locked in the one I wanted, I went through the credit process, documentation process, and pick up date (I chose pick up - because at this point, I still felt a little 'leary' about the whole deal'. It was so simple, and so honest, and so real. Over the course of the next 24 hours, all my submitted documents were approved and we just had two days to go to pick up the new mininvan. When we got to the store, it's not like a dealership with a lot, but it had three beautiful, well lit, very clean, showroom like bays that your vehicle is sitting in for your to do a complete inspection of it. It was very classy. Please note, our particular location does not have the car vending machine just yet. After passing our over check, I hopped in the car and drove it 65 miles home. She ran like a charm and I knew I had 7 days to decide if I wanted to keep her not. At day 3, although I loved her, she didn't have all the bells and whistles I truly wanted so that evening, I was back on the Carvana site, shopping for a replacement minivan....it's so easy to do when it gives you results based on your financial settings....I found the new 'her' a few hours later. I ordered her up and made the quick call explaining I was swapping and chose to have the vehicle delivered instead of going there to save time. The whole swap process took 2 days...they pulled up right to my house with my next new minivan. In my eyes, she was perfect, but I found a flaw before she was even off the truck. There was a huge bolt in the back tire. I was so disappointed. But Carvana took care of that so amazingly over the top.....they still brought her off the truck so I can check out the interior, test drive it, etc. We found a few more things that we felt should be fixed...minor things. Carvana took note of the items, and took the vehicle back on the truck but promised me (because I really wanted her that day) they would bring her back with a new tire....they kept their promise, three hours later she was back with a brand new tire, not one, but TWO brand new back tires. And they put an extra Carvana cup in the car for me. They swapped the minivans and off the old one went and there I sat with the new one. Smile ear to ear. I worked with Carvana on 6 items that we believed needed repair before committing to keep the vehicle. Carvana went above and beyond. I got an estimate for the repairs at a local shop, Carvana approved it, and within a few weeks, all repairs were completed through Carvana and I have the perfect vehicle, no hassle, no hidden agendas. And every person I dealt with on the phone or in person were ABSOLUTELY AMAZING, FRIENDLY, HELPFUL, AND JUST THE BEST!! My Carvana experience was the absolute best. I will never go back to buying a car the old 'car dealership' way. And ironically, we had bought our other vehicle from a dealership just 3 months before being introduced to Carvana. I will give one warning about buying a vehicle through Carvana this way....it can be addicting..lol :-) Yes, I still shop Carvana cars every now and then....I don't even need a car, I just love seeing what Carvana has because it was sooo simple :-) Thank you Carvana for a trememdously wonderful experience.

I very happy with this car. I don't have the same complaints as other owners, but feel the car is comfortable enough for a low-end luxury car. The only problem is of my own making; I paid a little too much for this car, and should have done more homework before shopping for one. Since I drive less than 3,000 per year, I'm hoping this will be my last car. The 2006 Acura TL I had dropped the transmission, so I sold it to the repair shop owner. It would have cost $4,000 to replace the transmission on a $7,000 car.

Buying a car is stressful even if you have a lot of experience. Historically, it has been time consuming, emotionally taxing and most of us go into a dealership with far less knowledge than we ought for a purchase of the magnitude of a car. Salespeople have (understandable) pressures to move inventory and even the most fair-minded is looking to get the highest price they can get away with. It is harrowing at best. With my experience with Carvana, all of these stresses were eliminated. I browsed inventory as widely or narrowly as I wanted, for as long as I needed. I could dictate pricing ranges that were suitable for me. The car I received was *exactly* the car I examined online, right down to some inconsequential bumper scuffs. Beyond this, and *absolutely unlike* any other online business, I could speak to a *real human being* within a few minutes of calling (I had six or seven conversations with Carvana agents over the 3 1/2 weeks from car selection to car receipt). They either had the answers at hand, or researched them and replied promptly with a follow up call. Delivery coordination and drop off (and test drive) were *painless no pressure* experiences???all preparatory contract paperwork was prepared in advance leaving only title transfer stuff to take care of. It took 45 minutes, tops. (I transacted entirely in cash, so I cannot speak to the process when there is financing.) Honestly, the biggest delay was on *my* end getting the insurance transferred (having to wait on hold with my insurance company for 15 minutes). The car was 100% was described???absolutely no surprises. The images on the web site for my car were not stock images. What I saw was what I got. Naturally, it was clean, filled up with a full tank, with new tires and the whole nine yards. Even got a ???free??? Carvana reusable coffee cup and key chain. Nice touch. The part that I found the most extraordinary was the 7-day money-back guarantee, which pretty much covers a change of mind unless you get into an accident or drive it a ton (over 400 miles, and even then, they???ll take it back after a modest per-mile-over-400 charge). All in all, I was dreading buying a car (and selling my used one) and Carvana made it pleasurable. I am absolutely recommending them to all of my friends and coworkers and I hope (as a relatively new company) they keep up the excellent work.

We bought the ILX Aspec Tech package and like it a lot. However the Aspec package screams for a turbo and dual exhaust tips to really stand out.

My second ILX leased from Acurra of Peoria. It meets my needs and expectation. Style features, comfort and economical. And the team at Acura of Peoria did an amazing job as they have always.

Competitive pricing. I checked out pricing from other avenues as well as your pricing for this service. What I needed, you were very competitive with pricing, so much I also added service to my time with you and ended up spending more money with you because your prices are competitive. Otherwise all of that service and money would've gone to a different company.

I'd driven the same car since I was 16 (I'm 25) - an old model Tahoe, which I loved. Then I got in a fender bender. Because the car was old, had 200,000+ miles and some other body damage, insurance totaled it. So I'm driving around in this crappy little Fiat rental, and suddenly I have a very small window to find a new car. I wanted something with low milage, AWD/4WD for off-road, but with good mpg (I live in Virginia Highlands & work in downtown Atlanta). Subaru's basically the only make for it. So I decided on a 2012-2014 Crosstrek with 30k miles. I researched and found several in the area. The lowest price point by far was at Atlanta Luxury Motors in Kennesaw, so low in fact, I was sure there was a catch. I called to schedule a drive for a 2013 Crosstrek. Randomly, a man called Oscar answered there. I can't describe how fortuitous this was. Oscar Bryant is not just a good salesman (which he is). He is good people. This was my first time buying a car, ever. I was nervous, skeptical, steeling myself for a tough experience. TV has created the trope of the used car salesman as the epitome of sleaze. Oscar defies this. In short, there was no catch. Even my dad, who helped me through the process, and who is a hard case when it comes to salesman (he's been a salesman himself for 40+ years) was pleased and even impressed (I don't say that lightly) with the process. Genuine 5 stars across the board. Seriously, a pleasure to buy a car up at ALM Kennesaw, and if you call, ask for Oscar.

This car meets all my needs!very satisfied with the price ,performance , quality,experience and is fun to drive!I will recommended this car to a friend!

I went to Cherokee autos and Jennifer Wilson was my sales representative and she made the process very quick and easy. She was very helpful with helping me pick out the right vehicle and also very knowledgeable. I was referred by one of my friends and I recommended this dealership to my friends as well!

This car is great! Super sporty and fun but also safe and reliable. Has lots of fun extras, without the exaggerated price tag. Highly recommend this car.

I went in for the airbag recall. I was told that it would take up to 1 hour and 30 minutes. I scheduled my appointment at 10:30 am and I received my vehicle back at 12:00 pm. I appreciate getting the work done in a timely manner. I'm due to get some work done on my vehicle and based on this experience, I will have the work done at this dealership.

I leased a 2019 Aspec and so far it’s very reliable with 10k miles. I would’ve paid more for a faster powertrain option for sure. Like putting the 2liter turbo in this car would be amazing! However it has a good ratio of power and MPG. My biggest complaint on the car is the range per tank. I’m getting 300 per tank but I’m not driving with a light foot to get the best mpg possible. Averaging 30 mpg. Another thing I would like them to update is the ACC stop and go that is on the RDX. This system turns off around 35 mph.

Very good at a low price excellent for work or any activity strongly recommended it very nice and luxurious dependable at a great value price

This is my third Acura in a row. I’ll never buy another make again. They’re incredibly reliable and almost maintenance free for the first three years.