Used Acura ILX for Sale in Tucson, AZ

Had the 123 plus an oil change as recommended. Called my service advisor, Chris Crawford, and got an early appointment.. Was there by 720 and out by 830, car washed, computer adjusted and everything done well. Was greeted by Mike who sold me the car. Other personnel were always asking if I needed anything. You feel really welcome. NOW THE BAD NEWS: Chris is leaving and he will be missed. He answered all my questions in the past about the various features of my Acura RDX. He treated me as a friend, advised about adding recommendations from my friends that were nice but not needed. We built a rapport and I trusted him. He is going to be hard to replace. Even though he is going to Phoenix to work at Chapman, it will be their gain and our loss. Have a great life Chris because you were a great help as my service advisor.

My second ILX leased from Acurra of Peoria. It meets my needs and expectation. Style features, comfort and economical. And the team at Acura of Peoria did an amazing job as they have always.

My husband told me about Carvana from a commercial ad he heard/saw. I laughed about it and said 'yah right, there's gotta be a hitch somewhere'. A few weeks later, he brought up Carvana again....curious, I decided to check it out online. The key words there was 'check it out'. I ended up buying a vehicle a couple hours later. Yeup, it was just like that. No hassle, no hidden costs or agendas. So after reviewing everything on the site, I started looking at minivans....I started falling in love with minivans....I started buying minivans....all through carvana. Once I locked in the one I wanted, I went through the credit process, documentation process, and pick up date (I chose pick up - because at this point, I still felt a little 'leary' about the whole deal'. It was so simple, and so honest, and so real. Over the course of the next 24 hours, all my submitted documents were approved and we just had two days to go to pick up the new mininvan. When we got to the store, it's not like a dealership with a lot, but it had three beautiful, well lit, very clean, showroom like bays that your vehicle is sitting in for your to do a complete inspection of it. It was very classy. Please note, our particular location does not have the car vending machine just yet. After passing our over check, I hopped in the car and drove it 65 miles home. She ran like a charm and I knew I had 7 days to decide if I wanted to keep her not. At day 3, although I loved her, she didn't have all the bells and whistles I truly wanted so that evening, I was back on the Carvana site, shopping for a replacement minivan....it's so easy to do when it gives you results based on your financial settings....I found the new 'her' a few hours later. I ordered her up and made the quick call explaining I was swapping and chose to have the vehicle delivered instead of going there to save time. The whole swap process took 2 days...they pulled up right to my house with my next new minivan. In my eyes, she was perfect, but I found a flaw before she was even off the truck. There was a huge bolt in the back tire. I was so disappointed. But Carvana took care of that so amazingly over the top.....they still brought her off the truck so I can check out the interior, test drive it, etc. We found a few more things that we felt should be fixed...minor things. Carvana took note of the items, and took the vehicle back on the truck but promised me (because I really wanted her that day) they would bring her back with a new tire....they kept their promise, three hours later she was back with a brand new tire, not one, but TWO brand new back tires. And they put an extra Carvana cup in the car for me. They swapped the minivans and off the old one went and there I sat with the new one. Smile ear to ear. I worked with Carvana on 6 items that we believed needed repair before committing to keep the vehicle. Carvana went above and beyond. I got an estimate for the repairs at a local shop, Carvana approved it, and within a few weeks, all repairs were completed through Carvana and I have the perfect vehicle, no hassle, no hidden agendas. And every person I dealt with on the phone or in person were ABSOLUTELY AMAZING, FRIENDLY, HELPFUL, AND JUST THE BEST!! My Carvana experience was the absolute best. I will never go back to buying a car the old 'car dealership' way. And ironically, we had bought our other vehicle from a dealership just 3 months before being introduced to Carvana. I will give one warning about buying a vehicle through Carvana this way....it can be addicting..lol :-) Yes, I still shop Carvana cars every now and then....I don't even need a car, I just love seeing what Carvana has because it was sooo simple :-) Thank you Carvana for a trememdously wonderful experience.

When I seen it I wanted it. I waited an I finally got my car. I love it. I drive it everyday. I just enjoy my new car

Buying a car is stressful even if you have a lot of experience. Historically, it has been time consuming, emotionally taxing and most of us go into a dealership with far less knowledge than we ought for a purchase of the magnitude of a car. Salespeople have (understandable) pressures to move inventory and even the most fair-minded is looking to get the highest price they can get away with. It is harrowing at best. With my experience with Carvana, all of these stresses were eliminated. I browsed inventory as widely or narrowly as I wanted, for as long as I needed. I could dictate pricing ranges that were suitable for me. The car I received was *exactly* the car I examined online, right down to some inconsequential bumper scuffs. Beyond this, and *absolutely unlike* any other online business, I could speak to a *real human being* within a few minutes of calling (I had six or seven conversations with Carvana agents over the 3 1/2 weeks from car selection to car receipt). They either had the answers at hand, or researched them and replied promptly with a follow up call. Delivery coordination and drop off (and test drive) were *painless no pressure* experiences???all preparatory contract paperwork was prepared in advance leaving only title transfer stuff to take care of. It took 45 minutes, tops. (I transacted entirely in cash, so I cannot speak to the process when there is financing.) Honestly, the biggest delay was on *my* end getting the insurance transferred (having to wait on hold with my insurance company for 15 minutes). The car was 100% was described???absolutely no surprises. The images on the web site for my car were not stock images. What I saw was what I got. Naturally, it was clean, filled up with a full tank, with new tires and the whole nine yards. Even got a ???free??? Carvana reusable coffee cup and key chain. Nice touch. The part that I found the most extraordinary was the 7-day money-back guarantee, which pretty much covers a change of mind unless you get into an accident or drive it a ton (over 400 miles, and even then, they???ll take it back after a modest per-mile-over-400 charge). All in all, I was dreading buying a car (and selling my used one) and Carvana made it pleasurable. I am absolutely recommending them to all of my friends and coworkers and I hope (as a relatively new company) they keep up the excellent work.

Fell in love with this vehicle as soon as I sat behind the wheel. I previously drove a Honda Civic so the ILX is a great update in the same family.

Yes, where do I start. Do I start with this being the best car buying experience I've ever had? That would be too obvious. But it would be the absolute honest truth. I think that everyone is so used to going to the dealership. Being there for 8 hours (you should get paid for being there you're there so long). Sales people trying to up-sell you on every little thing that you didn't ask for. Just an all around miserable experience. Then you go to carvana.com. You put in exactly what you're looking for. Exactly what you want to pay and presto you have a wonderful car. I believe it took me 45 minutes to do this entire transaction. From first going on the site and finding my 2016 Chervolet Equinox (maybe 15 minutes). To uploading my paperwork (5 minutes). To being approved (5 minutes). To having the car delivered, taking a test drive and signing the papers (20 minutes). It was the best transactions I've done since finding my husband. I've told everyone I know about this. We've watched videos of other people getting their cars. Too funny. Thank you Carvana for this wonderful experience. Can't wait to get my Husband a car now.

2016 acura tl is a very well equipped vehicle,I like the navigation system its very user friendly and car drives very nice full of pep.must buy it

Mr. Michael Mnattzaganian of sales team made our 2018 RLX purchase very pleasant. He was aware of our needs and provided excellent support. We are looking forward to enjoying driving our new car. We give overall excellent to Chapman Acura sales team.

Jenn was amazing. She took really good care of me and made sure that all the paperwork was complete. Jenn was extremely thorough on the next steps needed with finance. She was an amazing person to work with.

I had a older TL and had my heart set on a newer TL u til I found this perfect ILX. Wasn’t planning on buying a new car until Summer but what an outstanding price point for an Acura. Looks good, drives great, reliable and fantastic gas mileage! I wouldn’t drive anything but Acura.

First let me say we have purchased our most recent previous cars from a particular dealership group that we like a lot. Our problem, though was their car lines of vehicles with 3rd row seats either would have cost us more or we would have settled for less. We were curious about the MDX and even though we were nervous about going to a place where didn't know anyone we took a chance on Chapman Acura .We connected online with our sales rep Greg Walsh, who couldn't have been easier to talk to and do business with. (I admit we compared prices to Phoenix but that wasn't going to be worth the trip.) So far our one visit to service was equally satisfying. A very pleasant and low stress environment. We couldn't be happier.

I took my 2015 HONDA CRV into Chaplain to fix the tire light that came on. It turn out to be a small puncher hole on the side of tire. Richard Soto immediately told be it had to be replaced. Thanks to Nitrofill the tote was replaced with no charge to me. The service was all done in a short time. Thank you all in the service department for such good service!!

Nothing but customer service from when I walked in until I left. WOW ! I had no appointment. After I explained I was there for recall assessment on my used MDX they immediately pulled my car in to begin the work. The work was completed, vehicle inspection done and car washed inside and out all in less than 2 hours. Thanks !

5-star experience with Service Advisor, Rueben. I was promptly greeted in the service drive. He had me in and out under the estimated wait time, and the car washed after service. Before leaving, he provided a thorough review of the multipoint courtesy inspection report.

Very good at a low price excellent for work or any activity strongly recommended it very nice and luxurious dependable at a great value price

Michael is very knowledgeable and easy to deal with. I never felt that I was in a high-pressure boiler room situation. After testing and reviewing several different cars and dealerships, Michael got me the best deal!

I leased a 2019 Aspec and so far it’s very reliable with 10k miles. I would’ve paid more for a faster powertrain option for sure. Like putting the 2liter turbo in this car would be amazing! However it has a good ratio of power and MPG. My biggest complaint on the car is the range per tank. I’m getting 300 per tank but I’m not driving with a light foot to get the best mpg possible. Averaging 30 mpg. Another thing I would like them to update is the ACC stop and go that is on the RDX. This system turns off around 35 mph.