Used Acura RLX for Sale in Norfolk, VA

I've always been wary of going to dealerships because the experience has always been unpleasant for me. In fact, with the last car I bought, I did it entirely online and never spoke to a sales agent in person until I picked the car up. But Darcars Volvo in Rockville dramatically changed that negative perception for me. Every single member of their team that I had the pleasure of interacting with during this process was nothing short of amazing. From Daniel, who graciously guided me through every step in the process and helped me source the XC90 that I eventually ended up getting. To Mark in finance who made the stressful process of completing the paperwork such a breeze, even when I couldn't quite make up my mind about what I wanted. To Cristela who patiently showed me every single feature of a car that has dozens of amazing tech installed, and who made sure that every single thing on their turnover checklist was done for me and the car before I drove off the lot (and even after). She really went above and beyond to make sure that my experience during this process was outstanding. Even the other members of their team who I didn't directly work with were pleasant and made me and family feel very welcome and comfortable while shopping. And to their general manager, Alexander, who is truly a man of his word. You see, Alexander initially offered me a car with a booster seat on it because I told him that I preferred to have one. It wasn't something high on my list of priorities in a car, it was just something I thought would be nice to have. But because of some issue, he could not get that specific car for me. He told me offhand that he would just give me a booster seat to "fix" the mistake. As it wasn't a big deal for me and I was extremely happy fidgeting with the cool features of my new car, I forgot about the booster seat. And I would never have remembered if not for the message I received the day after I got the car from them: my booster seat was ready for pick up in the dealership. That one act says a lot about the kind of values and culture they have on their team. I would get a car from them on the basis of their outstanding service and integrity alone. It's a good thing then that their amazing service was paired with the best deal among all the dealerships I contacted in two states. They have definitely won a loyal customer in me.

I destroyed my '09 F-150 in a collision on Friday evening 10/14, and not being able to be without a truck, I spent the next morning online reviewing the inventories of the 4 area Ford dealers. Kindle was the only one which had in stock the exact truck I wanted, so by mid-afternoon I had decided to take a nice 70ish autumn Saturday ride down on 2 wheels to take a look at it. I was acknowledged by several sales dept staff as I walked around the lot, and was told to ask if I wanted help with anything, or had any questions; I was thinking, this is MY KIND OF PLACE! What a pleasure to be able to walk around the lot and look at the truck inventory by myself WITHOUT being descended upon from 6 different directions by high-pressure salespeople tripping over each other to assume that they should tell ME what I wanted, as I've experienced at other dealerships over the past 45 years. When I was satisfied that the truck that I had seen in their online inventory, and now up close on their lot, was the truck I wanted, I walked into the sales office/showroom and was greeted by Denise Kennedy-Watson, who sat me down and attentively and empathetically listened to my story and got the paperwork started in a fashion that only can be described as familial. She went above and beyond what I would expect a salesperson to do in order to get me a final price and financing deal that I can live with as a retired senior citizen on a fixed income; and she did it with the speed and efficiency of an extremely competent professional which gave me peace of mind that everything was right. She didn't try to sell me any add-ons that I didn't want, like I've experienced at other dealerships, just explained their availability to me and allowed me to decide; she gave me references to providers of optional equipment in which I expressed an interest in adding at a later date after I took possession of the truck, and even helped me download the Ford Pass APP to me Smart phone. Since it was then 5:30 on a Saturday, I decided to take possession on Monday; when I arrived to sign all the final paperwork on Monday, my wife and I were introduced by Denise to Scott Brown, who deftly guided us through the actual purchase and received our down payment. During the process I had mentioned to both Denise and Scott the fact that I had purchased my very first motor vehicle from the Kindle dealership back in 1971, but had moved north after that and bought from other dealers since then solely due to geography and time constraints. It's great to be back home!

Purchased a used Acura RLX with low kilometers. I was not looking for an Acura RLX but the car showed up on search parameters. I was surprised by the quality of the interior and the performance of the car. I like the quality of the seats with the soft leather and cooling/heating features The engine is very responsive, especially on the highway at high speeds. Fuel economy is impressive. The ride was quiet and composed. On twisty roads, I certainly felt the P-AWS working for my benefit. It's difficult to explain but I felt more confident with P-AWS on curves. Lots of space in the back seat and trunk. I don't mind the dual screens but found the info system a bit slow. Overall, I'm pleased with my purchase and will certainly consider another RLX in the future. You get a lot of luxury and tech features for less money. The options in my previous Mercedes Benz were expensive. The car feels more agile for its size too. Difficult to compare this car with BMW, Mercedes Benz, or Audi. The whole driving experience is totally different in a good way.

First off I was NOT planning on purchasing when I walked through the doors of Del Toyota. I had several offers floating around a couple other local dealers and I was waiting to hear back from them to make my final decision. I walked up to the doors and was met by Chip Beal. Super nice guy and very direct, which is a GREAT quality for a car salesman. I had been giving the run around by a couple other dealerships when asking about prices. Chip gave me the exact answers I was looking for and wasn???t trying to pull any fast moves. We talked directly about the bottom line price of the 4Runner I was looking at. I told him he would have to give me a CRAZY good deal to earn my business that day (10-15-2018). He spoke with his sales manager, several times, and got me within 500.00 of my ???crazy good deal??? requirement. I was very hesitant because I really wasn???t sure I wanted to trade in my Tacoma. Chip didn???t rush me at all and let me go around the vehicle several times just to make sure it was everything I wanted. I eventually decided to go with the 4Runner. The process was made easy by the sales team. Even the finance guy was very nice and patient. However, my only complaint is, I think they could have given me a little more for my trade especially after seeing what they listed it for but it was a pretty fair deal. Over all best experience buying a car thus far. Chip is an AWESOME guy and will 100% be buying my next Toyota from him.

Rear steering actuators have gone bad!! Very expensive repair!! Thank goodness the dealership guaranteed it for 90 days and 3000 miles!! It is a $5500.00 repair!!!!

My old car was my third minivan in 15 years. Now that my kids are older and leaving for college, I wanted something that could carry 6 or 7 passengers but was ... well... NOT a minivan. I did some research on late model used three-row SUVs, and found the 2017 Nissan Pathfinder. (My favorite of my three vans was a 2005 Nissan Quest, so choosing Nissan was easy for me.) Before I started browsing for cars, I applied for credit through Carvana, and was approved. Next, I entered in all of the information about the van I was trading for the Pathfinder. (Beware -- the trade-in amount is only good for 7 days, and it can change wildly in that time!) I was pleased with the trade amount, and it was great that I could shop for my new car and see my down payment and monthly payment for every car I viewed! My specifications were pretty clear -- AWD, less than 10,000 miles, and never a rental car. I found my dream car a few days later, and started the purchase process. It was quite smooth and the directions were very clear about what documents need to be uploaded. When I went to click on "finalize purchase" (or something like that), a red flag popped up...my trade-in value expired WHILE I WAS IN THE PROCESS OF CHECKING OUT! I got on chat with Carvana staff right away, and they were able to return the trade in value to NEARLY what it was before the expiration. This is something that needs to be addressed by Carvana -- once a customer is to a certain point in the process, those numbers need to be frozen. So we set a delivery time, and the Carvana rep was pretty much on time considering he was traveling 70 miles or so from the Chicago office. Everything was smooth -- signed a couple more papers, took my Pathfinder for a spin, Eric inspected my trade, and I left within 30 minutes with my new car. I would also like to add that I drove directly to my mechanic, so he could inspect the car and make sure I wasn't buying something with hidden damage. Mechanic said to me, "This car is perfect, like new." Just what I wanted to hear. Thanks Carvana! I am telling everyone I know about you guys. Good to work with you! Janet - 2017 Nissan Pathfinder

So far, it is not only a beautiful car, but, absolutely drives and rides like a dream. It has everything anyone could ask for! Love it!

Great people! I bought a BMW 328I from FRANK AT STAR AUTO MALL 191 . He was so patient with me. He sat with me while I had to wait for the finance guy. He Made sure he connected with me every time I was there for something on my car. I knew I could contact him for any questions on the car. frank went Above and beyond. frank was a very helpful person! Plus going through other reviews on here, you can tell they really care what kind of experience people have with them. If anyone is looking for a vehicle please I recommend that you go see FRANK AT STAR AUTO MALL 191 on Nazareth pike.

I love it. I am thankful for Chris with the experience of helping me find a car and helping me get squared away. I appreciate the technology package and love the car.

I found a car on Facebook and went too see it ! A Corvette at an Acura dealership! Not expecting very much , I ran into an old friend, Kaz , on Wednesday, he showed me 2 Corvette???s and I took them for a ride and decided I wanted the 2014 ! The next day. I decided to buy the car , and Kaz was off that day , so he hooked me up with Dominick Cirianni to deliver the car , and he was very professional, and a pleasure too deal with ! I came here from Brooklyn, NY , and it was worth the ride ! 👍Cheers 🍸

This is a very nice car! I owned a 2015 TLX prior to this and while the RLX is not as sporty as the TLX it is much more luxurious. Extremely comfortable, responsive and roomy.

This is my honest review, i haven't been paid or coerced, Lol. The customer service here SERIOUSLY impressed me!! My experience with Marietta Auto Sales started with my test drive with Anthony (Hayes). He was super friendly and personable and answered all my questions about the 2013 Nissan Altima Coupe I wanted to purchase. He wasn't pushy or car salesy, just cool and patient. I did a test drive right before leaving for a week-long vacation and, unlike every SINGLE other car dealership I visited before my vacation, Anthony didnt call and text me 50 million times a day bugging me about when I'd come back in. He respected my time and didnt push. When I came back, I requested a pre-purchase inspection, brought it back, and there was a small hiccup but Anthony was out sick so i spoke with another salesperson who turned me ALL THE WAY OFF with his indifference and lack of good customer service. Like, I told him to give me my check back and was prepared to walk out. Luckily, I was able to speak with Sedric, the business manager, before i left and he addressed my concerns calmly and patiently. He could tell I was frustrated and really wanted to keep my business, which I appreciated SO MUCH. After that, the process of buying was incredibly smooth. Sedric promised to take care of the inspection issues personally, and have the car ready the very next day (today). He did exactly what he promised he would do, with the BEST attitude and customer service. I was ON FIRE when I sat down at his desk and he didnt even break a sweat, lol. (I HIGHLY recommend speaking with him if you run into any problems.) Picked up the car the next day, Anthony was back and got me in and out. I expected to be in the dealership forever, but he took care of my financing, kept the energy upbeat, answered every single one of my 7.8 million questions, and made sure I got exactly what i wanted. Communicative and funny and well-informed. Go straight to HIM when you go there, he's gonna take the best care of you. :) There was a small glitch in the process, but the way these guys turned a potentially bad experience around deserves 10 BIG STARS! Car buying is crazy stressful but I definitely made the right choice coming here, despite some of the bad experiences of others.

I really enjoyed driving the car and overall features, but the dealers think it's a new car price, when there's a $28K depression value in it the first year, then $2.5K each additional year. Some dealer understand that and price it right, most don't which suck limiting chooses as there are very few out there. Most are off lease.

Took Encore in to have squeaking brakes looked at, nothing was found wrong

My old car was my third minivan in 15 years. Now that my kids are older and leaving for college, I wanted something that could carry 6 or 7 passengers but was ... well... NOT a minivan. I did some research on late model used three-row SUVs, and found the 2017 Nissan Pathfinder. (My favorite of my three vans was a 2005 Nissan Quest, so choosing Nissan was easy for me.) Before I started browsing for cars, I applied for credit through Carvana, and was approved. Next, I entered in all of the information about the van I was trading for the Pathfinder. (Beware -- the trade-in amount is only good for 7 days, and it can change wildly in that time!) I was pleased with the trade amount, and it was great that I could shop for my new car and see my down payment and monthly payment for every car I viewed! My specifications were pretty clear -- AWD, less than 10,000 miles, and never a rental car. I found my dream car a few days later, and started the purchase process. It was quite smooth and the directions were very clear about what documents need to be uploaded. When I went to click on "finalize purchase" (or something like that), a red flag popped up...my trade-in value expired WHILE I WAS IN THE PROCESS OF CHECKING OUT! I got on chat with Carvana staff right away, and they were able to return the trade in value to NEARLY what it was before the expiration. This is something that needs to be addressed by Carvana -- once a customer is to a certain point in the process, those numbers need to be frozen. So we set a delivery time, and the Carvana rep was pretty much on time considering he was traveling 70 miles or so from the Chicago office. Everything was smooth -- signed a couple more papers, took my Pathfinder for a spin, Eric inspected my trade, and I left within 30 minutes with my new car. I would also like to add that I drove directly to my mechanic, so he could inspect the car and make sure I wasn't buying something with hidden damage. Mechanic said to me, "This car is perfect, like new." Just what I wanted to hear. Thanks Carvana! I am telling everyone I know about you guys. Good to work with you! Janet - 2017 Nissan Pathfinder

Perfect balance of luxury, room, power, and tech. This car has sleek look with amazing handling and comfort in ride. Interior is very functional and comfortable with touches of luxury and tech. Great ride all around.

Purchasing is a car is not fun by any means. Too many options to choose from, and even when you finalize one, price is different at every dealership. I had done some homework on getting a fair deal for my new acura and was confident that it is a great price. At that time, Joshua Parazine from Autonation reached out to me and told me they will offer a better price than that. It sounded too good to be true, however I talked to him over phone and went to the dealership. I still had doubts in my mind that there may be some 'fine print' details that I might be missing. My wife and I reached at Autonation Acura and were very warmly welcome by Joshua and his team. He was VERY friendly and patient throughtout the process. We had a hard time selecting a color and he helped us with the color selection and again, was very patient while we were asking him to unlock multiple cars to check how the interior/exterior combination looks like. We picked a color, and he explained multiple options in details and was very professional, friendly and got us all that we needed for the new car. I have bought a few cars over last 10-12 years, car buying experience has never been so pleasant for us. We would like to thank Joshua for making this experience better and smoother than we could imagine. I highly recommend Autonation Acura dealership (& Joshua) to anybody who is considering buying an Acura. They are undoubtedly the best in town, and they delievered to us what they promised on phone (& email) that they would. We had also visited Fountain acura dealership where they had promised us for a price over phone, and when we reached there, they changed everything. That was a total waste of time. I am going to recommend this dealership to all my friends who will consider an Acura. A total pleasant experience. I am going straight to Autonation Acura and Joshua for my future car purchase and car needs.

this make me happy just to get me to one place to another i love to drive but make me happier just to help other people if i can like take them place if they dont have a car but i will just because im good hearted

I was only looking for a car with a Carfax report and this place had them. Online they have a good selection of cars. I did my homework online before going in. Before walking in I already knew what I was looking for (I had narrowed it down to two cars). From the time I walked into the dealer to the time I left, I felt welcomed. Everyone was nice and answered all my questions. My salesman, Siggy listened to all my requests and concerns. He was very helpful. I would recommend this place to anyone looking for a car.

The car meets all expectations. It embodies all of the qualities a luxury vehicle should posses such as comfort, reliability, fuel efficiency, good performance just all around a great vehicle.

I came in around 5:30/6:00p and George greeted me at the door. Asked me a few questions and started recommending models that would suit my lifestyle right away. Asked me if I wanted to test drive the Optima along with another model. Tested the Optima, fell in love. Answered every question I had about the Optima (safety, price, quality) and also showed me where everything was in the vehicle (how to turn light on/off). Made my first car buying experience smooth and painless. I was out of the door by 8:30p with my beautiful new car! I would highly recommend this dealership! The staff was polite, George was incredibly friendly, knew the cars features very well. He made me feel confident about my purchase! 10/10 Would recommend

I have had my car towed twice and the first time the dealership said I left on the map light and it drained the battery. This time the dealer said the car started when they moved the car, but this was after the car was jumped. I feel there is a faulty design somewhere which is draing the battery.

Went to look at the models and ended with a TLX Acura! Excellent service and our salesman Mr. Irwin Baker was very friendly, professional, experienced, reasonable and gave us the best of deals! Thanks!

I just LIKE this car. I like the looks and the interior. Performance is fine for what I need. It has more than enough technology which is easy to learn and effective. A couple of things I miss are automatic trunk closer and heated steering wheel, but those are not consequential. Overall, a refined, luxurious car for its size and price.

great experience, walk in first person i saw was Carmen, she got me all ready for a test drive, and few min later i left driving my Cadillac, super easy and Carmen make it even more pleasant and easy for me. they have great Luxury cars . Carmen will make it happen so go to Hi Line and ask for Carmen! great Job!

The RLX meets all my needs; spacious, stylish, high performance! The technology is a bonus. I've been a Honda owner for years and Acura now is a proud investment

When my trick wouldn't start they quickly found the issue and had a corrective action. The then found a coolant leak and a weak vacuum pump. They got the leak under warranty and worked with me on the vacuum pump. The truck is running great and stopping much better. I did not feel as if they were just looking for work that really did not need to be completed just to get more money.

Battery on this car went bad less than 3 years. There was a recall on the headlights. Within 1 1/2 years moisture was developing behind the lens. Now my headlight is malfunctioning and to replace the bulb which is part of housing it cost $3000. So Upset!!!!

We Leased our TLX Acura 3.5 V6 on 4/10/2017.. "Darren Maus", was an outstanding sales professional... He, and the entire personnel of Acura of Peoria, provided to us a superior customer service . From Darren Maus our Salesman, to Paul Brown the Sales Manager, to Ben Quail the General Sales Manager, to Ray Garcia in the financing, everyone was very kind and accommodating. We never expected that we would have be treated so well. For instance, John Lozano, another Salesman, went on his own and picked up a pizza for me and my wife since we had no lunch.... We spend most of our time with Darren Maus, who in the end, did an exceptional delivery of the car to us. This car had many new technological and electronic functions. Darren Maus explained everything to us and answered all our questions. We really enjoyed immensely leasing our new car from "Acura of Peoria". Excellent Product, - Outstanding Customer Service, - Phenomenal Experience. This entire event lasted 1.5 hours!!!! W O W Thank you Acura of Peoria Milt & Donna Makavos Apache Junction Arizona

This would be a great car if not for a problem with something draining the battery. I purchased the car in May 2014; Had to call Acura roadside assistance to start car in Jan 2015, and again in Sep 2015. The car was taken to the dealership to be checked out after each incident, but maintenance personnel could not find the problem. The only thing they could tell me for sure, was that there was no problem with the battery, They suggested that I might not be driving the car often or far enough, or that I might be storing the keys less than 15 feet away from the car. When I called Acura I was told the same thing, which to me suggested that because neither organization could find out what was draining the battery, they somehow figured I was doing something wrong. .It is very frustrating to be paying so much for an unreliable car. Too bad I didn't buy a Mercedes.

Larry showed me a couple cars, was very helpful, and respectful of my time. Car shopping can feel awful, but I walked away impressed. I'd recommend this dealership, specifically Larry, to anyone.

Car has more leg room bells and whistles. The previous body style was nice but i like thr new one more. I'm seriously thinking about purchasing another one.

This is the best Honda repair facility I’ve used so far. I’ve had some big repairs performed and haven’t had issues afterwards. Well worth paying the dealer labor rate. Thx

I love the technology, style, and performance of this car and I would love to see what else Acura will do when the new one comes out.