Superb customer service from Steve Miranda. Purchasing a vehicle is a great experience at Fort Wayne Acura. They truly made sure we were completely happy. Make sure to come here first, you will save yourself a bunch of time and trouble!
I had been searching for months for a Ford Edge with certain options that were a must have. I finally ran across one online that was more than perfect. I called and talked to Ryan and he ran some numbers for me and was very nice and professional. After a couple hours of thinking it over I went and saw Ryan and bought it. The cars on this lot are so clean and I really had the best experience with this purchase. Thank you Ryan for your patience and kindness I love my new used Edge it’s perfect.
I worked with Jan from Carvana- she was able to explain to me the process, make sure I was comfortable with where it was at, was able to be reached and kept communication open. The pick up process went smoothly and I was able to sell my car without any glitches.
I recently purchased a used truck from Steve and I found him to be extremely helpful and knowledgeable about the cars on the lot. It was an easy buying process and I would recommend to anyone looking to buy a car!
During this visit the sales person really listened to my needs which made buying the car a really great experience. Would recommend this dealership to anyone in the market for a car and looking for great customer service!
Drove from Ohio to look at and purchase a 2014 TSX that was a certified Acura. Steve was great to have as a partner in the buying process and made it a smooth transaction, even staying late to acomodate our time table.
He went above and beyond to get us into the truck that we wanted and to get us approved for the loan when no one else was willing to do that.
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