Used cars for sale in Alden, NY

I was very pleased with the deal I received from the Joe Basil dealership. I dealt with John Mancuso. He was very knowledgeable and professional regarding the vehicle I was looking at. I also feel like they gave me a fair trade in value on my car. In addition, they were very prompt in getting the paperwork taken care of. I would definitely go back there again. Thanks much.

This is the quietest interior at 70 MPH that I have ever known. It is also very powerful and a joy to drive It handles like a sports car staying flat in turns at high speed and going exactly where you point it like it's glued to the road with no tire sequel . It's an amazing car and after owning more that 65 cars over the years this is by far the best.

Prompt service professional customer service , clean work environment , open communication amongst staff members and customer. Overall a good experience they staff is chill and down to earth.

Service dept customer service was fast, friendly. Went above and beyond .

Worked with Dave S. Went in thinking I would not get approved on a car. He was very knowledgeable and answered all my questions that I had. I highly recommend Dave.

Jonathan is a credit to the already superlative service that the West Herr family of dealerships provide. My Yukon Denali Ultimate was returned from service exactly as promised and was detailed. Jonathan handled it personally and I greatly appreciated him making it so easy!

2021 GMC sierra 1500, 5.3, crew cab 4x4, 21000 miles. brakepad monitor lites up. dealership says needs brakes and rotors in back. one mo. on warranty. our rural roads dirty up the monitor. Needs new monitor. brakes look great to me. No noises. dealer says parts on order GM strike. Can't replace myself cause of computer...

I had an emergency situation ,a nail in the tire, being a Saturday where the service dept. is not fully staffed, and busy as ever, Tim told me to come in and they would help me out , I was in and out in no time great service, I am a customer of that dealership for over 40 years. My family has 7 vehicles in their driveway from West Herr !

Brand-new chassis. TLX drives with precision and performance. Acura took it to a whole new level. Suspension is outstanding and the steering is quick. Engineers did a great job this time around.

Just Purchased a 2021 Classic Warlock Quad cab, Tim Della Pinta was my salesman. I just want to thank you for your Excellent Service! I am Completely Satisfied! Thanks again Tim!

Great car we got the Pacifica limited. Enjoy all the extras on the van. Just wish the windshield was tinted. We constantly have to use the visors to help with the brightness outside

I have used this dealership many years leased about 10 cars Steve Piniewski has been my salesman he goes above and beyond to help with whole process I would highly recommend this dealership

Ease in handling, great gas mileage (40 mpg), and the ability to remove items from the back without having to lift up helps keep my back healthy.

Sales and finance worked with me to get price to where I wanted. I walked in without intentions of buying and left with the car I wanted.

Really like this SUV! Wanted more room than my Encore. Has everything I need! Good feeling when friends tell you how much they like the ride and the looks! Wife now driving the Encore, and she loves it!

Tyler G did an awesome job! From the greeting, this young man took the time and explained the process to me in a professional manner. He is knowledgeable and takes pride in his job. He's an awesome, non pushy salesman. 5 star rating for Tyler!!

I purchased the 2020 Traverse Premier Redline Edition brand new with only 50 miles and have no qualms about it. I did knock it down to four stars on performance due to its hesitation at yield signs when I accelerate after slowing down. If not at the perfect timing when in the yield, the vehicle will jerk or hesitate to go when I push the accelerator. Once the engine gets beyond that hesitation point, there is a decent amount of power in the acceleration. The hesitation is not a dealbreaker for me, however. Just annoying and can be dangerous if you are in a situation where you have minimal reaction time. Car and Driver said it best: "When parking or maneuvering at low speed, the Traverse feels every bit its size. Pick up the pace, however, and the big Chevy feels smaller than it is—poised, if not overtly athletic." If you're looking for a third-row seating option with second-row captain's chairs but are not the minivan type, much like myself, the Traverse is a great option. Rear cargo space is small, but if you think about it, you will lack impressive cargo space in a mid-size SUV if it has third-row seating. There's always the roof rack/cargo carrier option for storage. It's not bad, especially if a clutter-free interior on long road trips with the family is your forte. On the plus side, the lack of cargo space allows adults and teenagers to sit comfortably in the third row, and second-row passengers have an impressive amount of legroom. Other great interior options are the heated and cooled first and second-row seats. Backseat passengers can control their climate, from changing the temperature and fan speed to turning the entire system on or off, without changing the Driver's and front seat passenger's preferred climate. The Bose system is impressive. The clear audio quality, with the subwoofer under the front console, makes it sound like you're in a concert. If blasting the new age of music isn't your thing, that's cool. Classical music sounds just as impressive in this ride. Overall, I am pleased with this ride. I love getting in it every day. I receive a lot of compliments and looks. The sleek and sporty design of the Redline Edition with the black-on-white color is a head-turner! If you take care of your vehicles, they will last. The Traverse is no different. Never stretch out an oil change due date, and never turn down factory-recommended services. Avoid the quick lube places at all costs. No offense to them, many of them do great, but they work within parameters outside the scope of routine vehicle maintenance, such as tire rotations, factory-recommended inspections, and factory-recommended maintenance, depending on your vehicle mileage.

Just had my Chevy 2500 aligned at West Herr of Orchard Park, NY. Derrick was my service manager. He kept me informed throughout the process and the work was completed timely. The truck tracks nice and straight. I would recommend the service at tjj hi is location.

Taylor Chevrolet took a deposit to hold the vehicle at listed price of 56k - then next day changed the price by 5k - Bait and Switch operation- I’ll be posting record conversation of their tactics to my Tik Tok channel

Michael the Service manager at West Herr Nissan went above and beyond to help me with my 2021 Nissan Sentra. It is comforting to know that people like this still exist . His Professionalism is an asset to this dealership.

Style, performance and reliability are great, but the tinny sound on the left front door when closing and outdated dash diminishes the car . This is my 3 rd Lexus. I bought this my current ES 350 F used from a dealer during its current model year.

Dan Francis was the salesman that I worked with and he did an excellent job. I would highly recommend him for anyone that wants to purchase a vehicle

Darrell Summers in car sales did an amazing job. Went online looking for a car and right away, reached out to me. Found this beautiful car in my price range and it turned out to be the car of my dreams. Excellent customer service skills and really cares about his clients. Keep up the good work. THANKS again.

We purchased the same night a wrangler sport JLU 3.6 manual trans and this Cherokee Limited with the same engine and the 9-speed automatic. And oh boy, these cars were completely different despite having the same 3.6 Pentastar engine. Launching the Wrangler was never an issue. Launching the Cherokee and even more reaccelerating was truly painful and required a lot of preparation. Sometimes, the transmission would take few seconds before downshifting making the throttle response slow at best. Other than that, the car proved to be reliable and was extremely silent and very well equipped. I would recommend that car as a commuter for someone who is not seeking any driving fun. For families who enjoy long trips, there are better and more responsive options out there.

Good value. Great gas mileage and dependable. Car handles well and has a good sound system. Like other Toyotas, it does have a slightly louder interior noise especially upon accleration.

I love my Cadillac Escalade. Cars are made by humans so naturally they're not perfect. We've been driving it for 7 years with no major problems. My goal is to keep it and get another one soon.

Rich Breyer was a pleasure to work with and was very responsive to all my questions. I would highly recommend Rich Breyer and Orleans Ford

Yep, it's big. It's a 2-in-1 vehicle that I jokingly call a caruck. The grandkids love it and so do my wife and I. I wanted one with an 8' bed, but that one wouldn't fit in the garage, so I settled for a 6.5 bed. The F-150 is comfortable, easy to drive, and gets surprisingly good gas mileage. That mileage drops a bit when towing. I use mine for family and for managing the farm. My only slight hangup is that I can't figure out how to handle the air conditioning for the back seat occupants. On a side note, I think city planners and architects were planning on things downsizing and this thing is anything but downsized. It fits almost everywhere and when it doesn't, it fits almost always somewhere close enough. I love it and would definitely buy another one.

Price was right, gave good trade allowance, delivery was quick and smooth. Mike in sales and Tom in finance got us in and out quickly.

On July 26, 2022 I picked up my fourth F150. This one was different. It was the first one I ordered (waited 10 mths.), the most costly and a hybrid. Now, almost a year later, I find I am greatly enjoying the truck. It tows 7000# with ease, is quiet, and the feature set is fantastic. Each rendition of the F150 has been better. I started with the 2009. Nice but heavy. The 2015 was the first aluminum one and I did have some trouble with the brake controller failing and catching fire. The 2017 was great but in its last year it developed a dripping leak when raining in the sunroof that thankfully I was able to fix. It was the best up until this one. The recalls-windshield motor and flickering taillights (LED flash). My motor was fine and the taillights were reprogrammed. I would say that is minor compared to my friend's Red Silverado who in 2015 got a notice that they were catching fire on rear defroster wiring! I haven't had any issues and I am just amazed at the technology. It drove me 200 miles to Tallahassee. I cannot wait for the BlueCruise update supposedly this year. I get about 3mpg better than my 2017 10spd, Ecoboost in town and about 1mpg better on the highway. It varies but that is about the average. Ecoboosts can be thirsty if you want power. They like to cruise so I have learned to get to speed, not crawl up and keep a light foot. I own a truck because I need one to tow my camper and I need one to serve dual purpose as a daily driver too. I find that the Ford F150 fits that bill. I have shopped all the choices on full size pickups. The only other truck, to me, that met my needs with positive factors was the GMC Denali diesel half ton. I was not impressed with the overall package of the Tundra, RAM or Titan. They did not check all the boxes for me. I look for comfort, MPG, engine/power/torque RPM power curve for towing, tow features, style, etc. The hybrid eco and the diesel blow the others away for low RPMs while towing which is torque and that makes for a more enjoyable tow. Less noise , stress, etc. My two finalists also got the best MPG. I leaned toward the hybrid more too because of the current stance on diesels and the DEF and the cost of the fuel compared to regular gas. As a long time sports sedan owner turned trucker, I would tell you to shop. Read and research but some facts, well, aren't facts. I remember my legacy of sports sedans and buying recommended models- LOL. The Lexus- bad radios- all of them on the lot, cyclops brake light bulb not replaceable when blown, BMW 328is coupe- bad electrical battery blew up 2yrs., Infiniti G38 jerking and slamming 8spd. auto transmission on Interstates on quick braking- these were all top rated/reviewed cars and not cheap. I had more trouble with those three than any other vehicles I ever have owned. If you are looking for a truck, a vehicle meant for hauling and towing, then I highly recommend an F150. There is a reason they have such high sales in spite of what some reviews say.

Had a good experience when purchasing and having my vehicle serviced. Prompt and courteous.

I researched a lot of 7-seater SUVs before deciding on a 1 year old Durango... we needed something that could haul our 5 kids and also double as a commuter car with good cargo space for my husband, who travels to construction job sites all over the place. We both love our RAM trucks (mine is the 2500 horse hauler), so Dodge was a natural choice for us, but we opted for the V6 model for better gas mileage than our Hemis. The Durango did not disappoint!! I've seen other reviews complaining about the power of the SXT... what do you honestly expect, people?! It's a 3-row SUV, a V6 simply can't put out the HP to move it like the Hellcat would (ohh, that one must be sweet!!). That being said, we're still pleased with the performance... which is impressive for a vehicle of this size. It still hauls @ss and handles like a dream, and we live on a ranch in the Rockies so good handling on mountain roads in all manner of nasty weather conditions is an absolute MUST for us. You can tell the Durango is modeled on the Challenger chassis so it's basically a race car of an SUV, even in the V6 model. Do yourself a favor and splurge on some d@mn good all-season tires like Michelin LTX for optimum performance in any road conditions. We've been very impressed with the fuel economy, it does well - even with my husband rallying up and down the mountain and dusting people left & right on his daily commute. Haha! That's one advantage over the V8 models, which guzzle gas as bad as our big RAM trucks. We even run it with the Eco Boost turned off, and often in Sport mode. One thing my husband's not fond of is the fact that there is only one special jack included... and no mounts for floor jacks or jack stands. A second jack from the dealer is almost $300. So husband spent some time in his metal shop to fab an adapter for a second scissor jack, so he could rotate tires and change the oil. It's a non issue if you take your car in for service, but if you're the type to wrench on your own vehicles, it's something to bear in mind. Interior design is nice... the only small beef I've got is the 2nd row seat backs fold down, but the whole seat doesn't fold up to more easily access the 3rd row. It's not an issue for our kids clambering over, but it could be awkward for an adult. So the little ones go in the back. Overall, we're really pleased with our Durango SXT - even for the base model, it's got enough whistles and bells to keep us happy, and an impressive performance to economy ratio. Definitely worth every penny of the purchase price, and it's a vehicle we'll keep for a very long time.