Used Cadillac for Sale in Alden, NY

Basil is a wonderful dealer. Always make you feel special and the work they do is great. I was going to go to my dealer but on a recommendation I went to Basil. So VERY glad I did. They are great!!!!

My dash keeps saying service transmission had it back the the dealer 3 times and it has yet done it again so back to the dealer again! The interior has faded terribly and I keep it in my garage I work at home. The interiors seems cheap to me. The tires have faded they look so ugly. I am not satisfied with my XT5 at all. Key fobs went dead after 2 1/2 years so everytime I unlocked my doors the car alarm would go off so embarrassing. I am currently leasing it and plan on turning it back in when the lease is up and buying something else. I would of bought this XT5 but way too many issues.

A great place to buy or lease a Chevrolet product. The Service Dept. is first class, always keeping the customer satisfied. After doing business with Basil for almost 25 years, I would never go any place else."|"

LOVE LOVE LOVE this car! Beautiful exterior and luxurious inside. Performance is more than enough to get you onto highway and zip through traffic. The only complaint that i see for some people would be the access into rear seat. BUT who buys a sport coupe to haul the family around.

Customer service was excellent and everyone was very friendly and helpful. The service adviser who took my appointment was very helpful and listened to each of my concerns and ensured me that the technician working on my S4 would look at each concern thoroughly and arranged for a multi point inspection due to the fact that I just recently bought the car and wanted to alleviate my concerns. I stopped by the parts department while I waited and the gentleman there was very friendly and helpful, the cashier was very friendly and helpful as well as the customer service specialist. The technician took care of all of the issues I was concerned with and I was very happy with my experience. I wish I had thought of getting the names of each person so I could thank them individually but my service appointment was February 2nd at 1pm for a NYS state inspection on a 2013 Audi S4. Not enough people take the time to write good reviews so I wanted to be one of them. Each individual I spoke to that day made sure to take the time to answer all of questions and make me feel welcome, that makes a big difference in my mind when choosing where I go for services. Thank you.

I needed a car that could absorb the road due to multiple back surgeries. This car takes care of that. Zero road noise so a conversation can actually happen. Will continue to be loyal to Cadillac!

I only had the best of service from the team at Cappelino Buick- I was particularly impressed with the salesmen who took care of me- Paul Batt is the best there is when it comes to taking care of customers and making them feel valued and at ease. Domenic was the one who directly took care of me, and was accommodating, informed, considerate and great to work with. Thank you for another positive experience!

Overall we really like the XT4. Outside it looks amazing and not like every other bland looking crossover. Inside is very well laid out, comfortable and high quality. The infotainment is perfect. The drivetrain is very good. Very responsive and fuel efficient when driven conservatively. My best HWY mileage over 25 miles is 40+. 30’s is easily obtainable and combined city/Hwy is in the upper 20’s.

My wife brought in our Encore to have a tire checked and was treated very professionally. The service dept addressed the issue and found everything checked out well. Thank you for your time and attention.

Love my new Caddy. Drives and rides wonderful. Great warranty bumper to bumper warranty. The safety features are a plus. So many features that make it a great value.

Startling lunge forward is most annoying. I disengage at every opportunity. System is plainly horrible. Have seen similar comments from other CT6 owners. None are satisfied with manufacturer response.

First time customer of West Herr. I was in a little jam and needed a SUV asap. My sales rep was John Kennedy. He was fantastic. Not only was he a great representative but he was a very nice person. Extremely attentive to my needs and I was very impressed with his hard work and diligence. I'm so glad West Herr Nissan was my first stop. Thanks again John!

The foam coming from the vents seems to be an issue in every car ! It gets on the interior and my clothes! A pain in the butt!

The interior is like a space ship! The interior leather is just the color I was looking for. It is so smooth riding and quiet!

Bought a car from basil resale today. It was a great experience. John was the best salesman I have ever dealt with. He was professional and easy to work with. Will never buy a car any where else.

So easy to drive and great looking car too! Glad we purchased it. Would use this dealer again for sure. Would not hesitate to buy another Cadillac either.

My appointment was at 12:30 which I scheduled on my break. I brought my car in at 12pm. 30 mins early, I test drove 3 cars. Stopped at Wegmans and got lunch came back and my car STILL wasn't ready. 2 hours for an oil change and I had an appointment. Unacceptable!

The Cadillac ATS at end of model year lease offers is truly hard to turn down. Drive a Cadillac for the same cost per month as a Honda. No brainer.

Purchased a used 2015 Ford F150 2WD from Crazy Cheap Cars. After I found the truck on their well-designed website, I visited their lot and was greeted by Stephen Thweatt (great saleman BTW) who made me feel comfortable and confident from the test drive to the purchase and on thru delivery. They asked the kind of questions that someone would ask as if they were trying to make sure I was buying the right vehicle, which I found amazing. They openly discussed their business model which was not something you get at every dealership - gained my trust. Everybody there had a consistent customer focus and will tell you what they can and can't do - fair enough. Their pricing is very fair and was below NADA/KBB values. When I asked they explained everything that went into their lower price, pointing out things like slightly worn tires, scratches, etc.) so you know exactly what you're getting. I've never seen that before and appreciated the honestly. Also gave me fair value for my trade in. At delivery, everyone went out of their way to make sure we were satisfied and the mechanics went over the truck to make sure everything was right. I am a satisfied customer and will be buying again from Crazy Cheap Cars - THANKS GUYS!!!

I bought an off-lease 2017 with 36k miles. I've driven it for a couple of months and love it so far. The auto stop/start takes a little getting used to, and if I'm going through a drive thru I sometimes pull it down into Manual just so it doesn't stop and start so many times. The exterior styling turns heads, and the interior is very luxurious and comfortable. It's a true pleasure to drive, and the automatic braking has already prevented a possible collision in a parking lot. The lane keep assist is also a great feature, especially if you are someone who gets sleepy driving.

My overall review is outstanding they stand behind what they sell. My family have purchased 8 vehicles with no problems at all John and the staff are awesome

Excellent car. In like new condition. No damage. Tires in great condition. Could not ask for a better car. Asking price is negotiable. OK OK OK OK

2016 4runner Limited .Changed my mind and received offer from Basil Toyota of Lockport, trading up to a 2016 4 Runner Limited, from my 2015 SR5 Premium. They let me take it for the night to work as mine was down for tire repair, and next day gave me a trade deal that I could not refuse. Thanks to everyone from Jamie, Chris, and Mike in sales, to Steve in service for letting me know of promotional deal in first place, and Jim in service for taking care of me with my 2015 to begin with. Also, a trustworthy finance guy in George. It never hurts to have quick, honest explanation of add-on service packages. James, a manager was overly gracious. Even met the owner, Mike, which I think is probably rare. Thanks again to all I was involved with. And there are many more. P.S. My ex used to tell me I`m a pain in the ankle when dealing with money. Luckily, I wasn`t even one Iota, dealing with the Basil Toyota crew. "Smooth as silk, I was". Wait a minute....Happy as a Rooster in a house of some sort with my new limited

I needed to replace my Audi, and wanted to buy American. Though the example I found was 6 years old at the time (2012 model), it was a perfect example of the CTS-4 coupe with the performance package, with 13,800 miles. The styling is great, the features are terrific, it is a comfortable performance coupe/grand touring car. The negatives? I would like more power (my dream would be to have a CTS-V coupe, with the V-8 and stick -and with AWD for all season performance -but they never built it). I would like a stick (not available in the CTS-4). As a coupe, the back seat is minimal, and entry/exit is difficult. Thankfully it is not used often. The trunk is good sized, with a good sized opening. The problem that you soon find is that 25% of the trunk is unusable because of the arms on the trunk hinges taking up a GREAT deal of space as the trunk lid is closed. You have to carefully stack items in the center of the trunk to avoid these zones -only to have the contents tumble into this zone when you open the trunk, requiring you to re-arrange things before closing it again. I never liked the grille design on the CTS, preferring the wire mesh grille of the CTS-V. Due to a different fascia, it is not a bolt-on exchange. I found an aftermarket company that makes a CTS-V style set of grilles (upper and lower) that are designed for the regular CTS. I am much happier with the front end styling with these in place. Overall, a stylish performance car that turns heads. A great car for long trips, but still fun on twisty roads. The AWD gives you performance in all conditions. And, after a number of foreign cars, it is nice that your local GM dealer or corner garage can service it for a reasonable price.

This car exceeded my expectations. It rides smoothly and is very comfortable seating. It also has great sound. Love the heated seats and apply car play.

My wife and I purchased a Pontiac G6 from here. Brad and John were super friendly, honest and accommodating. Our car ended up getting a flat tire when we pulled into the dealership and Brad had it towed to our mechanic. Thank you so much for helping us and making our experience amazing.

Best car I've ever owned, without a doubt! All leather seats, power everything, reliable, great family vehicle but love it just for me alone too! Lots of space for people and stuff! Seats 6 comfortably (7 max) including 3rd row. 2nd and 3rd row seats fold down. I've even hauled furniture! I get compliments on it everywhere I go even though it's an older model. There's nothing like a Cadillac! Only negative thing I could say is that I had to upgrade the stereo because the factory thing was just sub-par. Now I have a USB, Bluetooth and hands-free everything. I also added a backup camera. Great vehicle!!

Paddock has a wonderful employee base. From the sales people, secretary's, service, etc. Everyone is always so very nice in there and when I had my car serviced, it couldn't have been a smoother transaction than it was. They truly try to do everything possible to make customers feel like they are the most important thing in the world. I can't imagine ever purchasing a car from any other dealership!

Beautiful, sporty, and luxurious. Great comfort and performance. It is a great investment and well worth the money. It is reliable and comes with a great warranty and service plan from manufacturer

They worked with me to get me what I needed for my family. My sales associate was thorough and professional and extremely helpful. Great job!!

One of the best cars ever! All the options, comfortable luxury, economical and easy to travel in with lots of space! Will purchase another for travel needs

Dave Loft was incredibly helpful and made buying my 2012 Jeep Grand Cherokee from Towne a no brainier.

As we've gotten older and realized that it's easier to get into and out of and SUV, the journey began. We had previously owned cars but not an SUV. We drove the Cadillac and instantly decided this is the luxury we wanted. We are pleased with our salesperson, Mr. Duane Anderson and the great customer service he provided.

The Izzo family run a terrific dealership,from the sales staff,and then to Andre the financial wizard,every step of the way Rick and Andre detailed everything. Thank you guys so much ,and I will tell family and friends.

The SUV meet all my need more than pleased with it perfect for my family and friends. Will like to purchase a newer version in the future.

We had an excellent experience purchasing our 2017 dark sapphire blue Buick Enclave. Our salesman, Brian Kelley did a phenomenal job of assisting us throughout the entire process from start to finish! Brian is friendly and very knowledgeable and he answered all of our questions and made us feel confident purchasing our new SUV. He accompanied us on our test drive, filled out our paperwork to buy our vehicle and took care of the registration, insurance, and title, and even put on our new plates before we drove off in our new SUV. Travis Bush from finance did an excellent job handling all of our financing and gave us a fantastic deal with our extended warranty and Ziebart platinum shield package. He is friendly and very efficient and really went the extra mile handling all aspects of our purchase. We highly recommend Bidleman Chevrolet Buick GMC for what ever your vehicle needs are! They have a large assortment of aggressively priced vehicles. We found our vehicle on their on line website that was easy to use and it had incredible pictures that really helped us find the perfect vehicle with the perfect price. We are loving our Buick Enclave and are completely 💯 satisfied!!!