I have bought or leased 4 different cars from Toyota of Muncie. The sales agents are top notch and the process was extremely smooth. Mike in financing is excellent to work with. The dealership is a delight to wait for your car while it's being maintained. Clean with a great coffee bar. Overall a very pleasant experience.
Great experience. Have bought multiple vehicles from this group. Geoff Cook has helped me with every purchase every step of the way. I won't go anywhere else. I feel like Geoff has my best interest in mind and I can trust him to give us the best possible deal he can. I have never felt pressured to buy anything.
David Rhum we would like to thank-you very much for your service in buying our new Highland. There were no pressure tactics, just a willingness to find out what we were looking for & our expectations. You then set out to make that happen. You helped make a usually painful process painless & easy. Your knowlege, attention to detail, & willingness to help make the process possible was greatly appreciated. As you know, for us, the sales department and service department were a very important factor in traveling from Fort Wayne to Muncie. After working with you, we feel we definitely made the right choice. Thank-you again! We absolutely love the car!
We recently purchased our 2019 Honda Pilot from Tony Alexander at Victory Honda in Muncie. Tony was very knowledgeable on the Pilot and the options and packages. He answered our questions and helped steer us to the right vehicle for us. There was no pressure at any time and the actual buying process went smoothly and didn't require an all day process as we have experienced at other dealerships. I would recommend anyone to stop in and talk to Tony. We hope our Pilot serves us for many years.
Steve Roberts very helpful and everything went well. Traveled from Fort Wayne to Muncie because they were willing to negotiate sticker price, as noted on their cars.com listing. So we knew what we would be paying before making the trip. Willing to negotiate on trade in value and CarDoc.
I???ve always use this dealership for service of my 2008 Volkswagen Jetta because I had Always Hey I had an awesome experience with the service department I thought I would give their sales team a try . I???m happy to report that the sales team and my new friend John Pittman are just as awesome as their service department. He helped me fall in love with My new 2018 Passat GT . He was able to answer all of my questions and show me the ropes of this great vehicle . Great sales team and finance team! Very happy with my new purchase !!!
I have purchased several cars in my life and this experience was one of the best I have ever had. From the test drive to the explanation of the new cars features to the negotiations of our trade-in to the final deal price it was very hassle free and very easy working with the Roush staff. Ray, our salesperson, was very knowledgeable about the Nautilus we purchased and seemed to answer our questions before we even asked them. Alan, who assisted with the delivery and Joann, the finance manager, were great to work with in their respective areas. I would highly recommend visiting Roushs new location if you are looking to purchase a fine, luxury automobile.
This was absolutely the best and most efficient car purchasing experience ever!! Both my sales person and finance person were professional, knowledgeable of their product and respected my time.
I have despised buying a car in the past and this was an awesome experience and done in a couple of hours.
They worked very hard to get us into a car thank you
by Crystal18 from DealerRater.com
December 3, 2018
Amazing work the only thing I wish this car had was wear I can move petals and it remember our setting. Thank u if you can figure out why we didn't get the petals that move and the seat that memory because the one we were shown had the petals that move and seat memory.
I initially found the car here on cars.com and was contracted by Andrew Weiss who works for Dreyer and Reinbold. From start to finish it couldn't have been an easier experience. He wasn't pushy or rude but very friendly and informative, answering any questions I had. I would 100% recommend both this dealership and Andrew.
Purchased a used Honda Pilot. We had a great experience and we’re out the door with our new car in no time. Price of the car was competitive and they did a great job cleaning it up. Mark and Josh were knowledgeable, helpful and thorough.
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