I purchased a Kia Optima over a year ago from a salesman by the name of Cody Nelson. This young man was very polite and friendly and made the experience very enjoyable! We are very pleased with our purchase! Today I went In for an oil change and JJ provided great customer service! Your hospitality at Kia of Muncie is very much appreciated!
Or lease was coming to an end So, we thought we would come in & get some ideas. We asked for Teresa, since she had helped us previously. As per usual she was excellent. We asked to see a Soul & a Sportage. Both were very nice . The color of the Sportage was deep red & a tremendous fit for both of us. Then Todd Castor was great help with explaining the paper work. This is our 5th Kia & undoubtably not our Last. Thank you Teresa & Todd.
After feeling like I got the run around from the sales guy there, Scott Harmeyer stepped up and took over and changed my mind and opinion of the dealership. He streamlined the process, and made the experience one that was quick easy and enjoyable. I didn't get the vehicle i wanted but very satisfied with the vehicle i got. Thanks Scott!!
although we never met in person, I felt like I was being treated as there best customer. Carly was open, an honest, slog with the rest of the staff I spoke with. My sister and brother in law who I helped with the purchase said they were super nice people and treated well! Thanks
Jim Greenberg really took care of me & answered my questions. Manager Shane was so professional & courteous. Thank you Dion for making the numbers work for me. I felt very relaxed & not like I was being tricked. This was the best car purchase I've ever had & I highly recommend this team to everyone wanting to be treated right!! Thanks all of you!!!
The staff at Ray Skillman Shadeland was great. Finally a car dealer that's not super pushy. I took a car for a test drive on a Thursday evening, but they didn't have the exact model I wanted on the lot that night. There was no pressure to sign any paperwork or make any commitments without seeing the exact car I wanted to purchase. I went back after they let me know the car was on the lot and it was much the same. The sales staff was very courteous and helpful without trying to guilt me into buying (which has happened at other dealers and makes me walk right out the door). I was pleased with the finance experience as well. Overall a great place to buy a car.
My sales lady, Kyla, was the best. I recommend her if you want a no nonsense experience. She focused on what I wanted, was knowledgeable about the options and features and also the current financial incentives. She made my experience seamless even though I wanted a couple of aftermarket add ons. She never dropped the ball and made herself available to answer any questions anytime no matter how silly. Great experience - love my car!
A day ago I went to have an alignment done on my van Kia Sedona found out that the tires was so bad I shouldn't have been driving on them but thank God that the people at Kia dealership knows their stuff got the problem taken care of and I'm back on the road.¿
Brett at the Kia dealership went the extra mile for us. He searched a whole day looking throughout the midwest for the exact vehicle we wanted. He made shopping easy for us. Buying a car was a pleasure.
VJ sold me a brand new Pacifica. He was very professional and a pleasure to do business with. Thanks!! I will come back for future car purchases.
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