We were hoping to get a new car to get out from under our old one, however things didn't work out. However, Jason was very upfront and honest about our trade in value, and didn't rush to get us in a car to make the sale. It was really appreciated to not feel pressured into something we couldn't afford. If we're ever able, we'll be back.
LOW Mileage! 1 Owner! Modern amenities! Leather!
by Notyour dads buick from Gilroy, CA
November 6, 2018
Sporty luxury. Very well maintained. Looks and still smells NEW! Love the heated seat and steering wheel in the cold weather. Bose speakers give excellent sound. Answering the phone easy, play music from your phone.......... Small car, parking a breeze. Smooth ride.
Theo made the whole experience so easy! He found multiple cars that matched the features I wanted within the price I needed. Thank you so much!
What a great car for the price
by GSofine from Clearwater, FL
October 11, 2018
I own a Buick Regal GS and it is just what I was looking for. It has the sportiness, comfortable stylish interior, aggressive exterior, bose sound system, navigation, and all the other bells and whistles. All this for a reasonable price. Life ot
The team at Stoops Buick GMC have made my experience and a friend very happy with our purchased. Great to have faith in the people you deal with and recommend any friend and see the same experience for them.
Very comfortable car and luxurious!
by RandyR from Spencerville, Ohio
December 19, 2018
We just purchased this car and really love it. Comfort, style and classy! I would recommend this car to anyone. A little pricey but seems worth the money.
Stoops helped us find the exact car my wife & I wanted! Literally every part of the transaction was pleasant, from our terrific salesman, Brett Estes down to the wonderful Chris Abades in financial. We couldn't be more happy and will definitely refer anyone we know to Stoops!
I cried when I had to give it up cause they are no
by Viki director from Vermilion ohio
January 12, 2019
Best Stylish Luxury car Heartbroken there will be no more had Buick since 1994 great for the money husband is tall and he fit very comfirtable
Pat Bowen was very intuitive in finding the right vehicle to fit my needs as a driver and as a buyer. I am looking forward to enjoying my vehicle, and I am looking forward to future purchases. Pat has shown that customer needs come first.
The car was exactly what I wanted!
by Audrey from Lykens Pa
December 25, 2018
The car had all the options I wanted: the color of car, Bose sound system, sunroof, and the turbo power, color of interior and the spacious seating area.
Brett was incredibly knowledgeable in all aspects of the deal! Buying here was worth the drive to get exactly what we wanted for a great deal! From the moment we decided to buy a new car until we drive off in it, we were well taken care of! All of the staff were very helpful and even helped entertain our 3 year old while making the deal! The service department was great when we wanted to add accessories to our car! I won't buy from any other dealership, no matter where we live!
New Buick owner
by Memahof7 from Elgin, il
January 9, 2019
We could not pass up this car for the value and incentives .
We trust the dealer to give us the best deal possible and service dept is exceptional
Great service in replacing damaged CUE screen. The repair was covered under warranty.
Great road trip car
by Colorado from Mount Joy, pa
November 1, 2018
Very comfortable and good ride on cross country trips. The exterior and interior both look good. Plenty of room for passengers and luggage.
The navigation system is not good. Small screen, and not intuitive to program. Will only accept Mt not mount when that is in the name. Maps not up to date when new, expensive to update.
Great experience on replacing a cracked screen on the CUE system which was covered under the warranty.
Issues with air condition should be taken care of
by Smith so disappointed from Mission, texas
January 4, 2019
I bought this vehicle in south Texas will not mention the dealership which I would love to do. I started having problems with the air condition and researched and found out this should be a recall because there are many Buick Enclaves with the same issue and it’s a manufacture issue. I don’t understand why I should have to pay for a problem that tends to come from the manufacturer. This is a luxury car and should be treated as such from what I have experienced all questions a refered to the salesman where are all the other people finance managers where are they why won’t three let me talk to them? I really don’t expect an answer because we are considered nobody’s so unfortunate we are what makes you succeed in sales and we are treated after the sale as nothing even when we reach out there’s always an excuse.
I have to say that Pat Bowen makes buying a new car a wonderful experience! He is always so knowledgeable about the cars, financing and titling. Pat really listens and gives me time to make up my mind and never pressures me to make a hasty decision. I loved going into Stoops today, being greeted by everyone who passed by as they asked if we needed any help. We were in and out within a couple of hours as Pat and Michelle had the paperwork and my shiny new car ready to go. Thanks again for excellent service!
My best car yet
by Ken in the Pines from Columbia, IL
January 1, 2019
My new caw=r is a 2016 Buick Enclave and I love it! White frost exterior w/ ebony leather interior; it's so luxurious! Best car ever.
Had another outstanding experience at Napleton Hyundai in Carmel. We had more bad experiences with with 2013 Sonata with Dealership in Tenn. My engine was replaced due to a factory defect when driving on vacation. It blow up on the north side of Nashville, TN. They fixed the car with a new engine and then shipped the car back to me and I drove it for a month. But I hit a pot hole and the motor came lose. The dealership in Tennessee, did not re-attach the motor mount. The engine shifted 4 inch up and 6 inches to the right.
Needless to say, there car was in bad shape and had to be towed to Napelton. I called and talked to Chris Peters, he was immediately able to help me and get me a loaner vehicle and start looking into the needed repairs. His Team found other things that were not right with the Vehicle after having the engine replaced at the Hyundai Dealer in Tenn.
After talking with Chris Peters and finding out everything that was not done right on the new engine replacement with the dealer in Tennessee. I was ready to trade in this vehicle and find something else.
I was able to talk to Chris Modory who sold me my car in 2013. First I went to Hyundai Corporate they did not not want to do anything to help their customer.
I went back to Chris Modory. He was able to get his GM Sean McCain involved and helped understand everything that went wrong with my 2013 Sonata. They were about to help me with trading in the 2013 Sonata and giving me an outstanding deal on a 2015 Sonata Sport Turbo. They understood my frustrations and made a bad situation into another great experience. None of the problems were any fault of the good folks at Napleton. This was all from a Hyundai Dealer in Tennessee that did not fix the car to Hyundai Standards. I really appreciate them working with me and going above and beyond to help me get into a different vehicle to my liking.
Comfortable and roomy
by Sid S. from OKC, OK
January 8, 2019
I have owned this vehicle for only a short period of time, but so far I could not be happier. I rides nicely, and the engine has plenty of power.
The interior fit and finish seems well constructed.
I initially found the car here on cars.com and was contracted by Andrew Weiss who works for Dreyer and Reinbold. From start to finish it couldn't have been an easier experience. He wasn't pushy or rude but very friendly and informative, answering any questions I had. I would 100% recommend both this dealership and Andrew.
Best comfort for a family of seven!!
by Stevenc08 from Bellingham, Washington
November 9, 2018
I love the duel sunroof to the back seat bucket seats. The sound cancellation from the exterior sounds is remarkably impressive. The drivetrain feels smooth and the transmission is flawless. Love this Buick Enclave. Soon going to upgrade to a newer one.
VJ sold me a brand new Pacifica. He was very professional and a pleasure to do business with. Thanks!! I will come back for future car purchases.
PRICEY - BUT BEAUTIFUL
by LadyLindaK from Manassas, Va
October 22, 2018
This car has met all my needs - and is definitely a luxury car. I got all the bells and whistles - and paid dearly for them. :-) It seems a little noisier than my last car (that I too loved - 2011 Azzera) - but still quite a car!!
My wife purchased a 2019 Chevy traverse and my son a 2016 GMC Sierra from these guys and were so happy with the experience. So is went I purchased a 2018 GMC Sierra them as well. The best salesmen I have ever met. If you are looking for a new car please go by and see these guys and tell them Christie Wilson sent you . Oh yeah and Josh Falcon in finance is great as well.
Love this car
by Melissa from Pueblo, CO
November 25, 2018
Classy, dependable, safe! Didn't go in looking for a Buick but couldn't leave without one. The other cars in the same category just didn't compare
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