Used Audi A5 Sportback for sale near Houston, TX

The service manager, my service specialist and my salesman went out of their way way to resolve my issue right away. Originally there was a 5 day wait for a part but the service team was able to locate a part the next day. I highly recommend this dealership for service and sales.

The people are very friendly and helpful. They work to try to get the best deal. The people I worked with understood the details of the vehicle. The finance department took a bit longer than expected, but then again, it is the finance group that brings it all together.

I ended up not purchasing a vehicle but from the first phone call with Rodrick King I was treated professionally and courteously. We discussed what I was looking for and how an out of state purchase would work. He communicated promptly and knowledgeably. What struck the me the most was at the end of our first call he stated, "Let me go to work for you". Not what I had been greeted by at other "'dealerships".

I had an exceptional experience at Audi West Houston! From start to finish, Michael, my Audi brand specialist, made the process seamless and enjoyable. He was incredibly knowledgeable, patient, and attentive, making sure I found exactly what I was looking for. His professionalism and friendly demeanor truly stood out. Grant in finance was just as fantastic?clear, efficient, and so easy to work with. He walked me through every step of the paperwork with transparency and made the entire process stress-free. Thanks to Michael and Grant, I drove away in my new Audi feeling confident and excited about my purchase. If you?re looking for an amazing car-buying experience, I can?t recommend Audi West Houston enough!

I went there last Friday Omar was my sales man he is perfect , he helped us and make sure everything meets my needs, and his manager too was very helpful and they promise to get all the repairs that the car needs

Satisfactory. All questions were answered. Salesman was nice and courteous. Jonny Harris took care of all our questions and needs. Although he did not agree to provide a golf bag which was on display, but he did good.

Henry was a new employee, very professional, nice , kind, and helpful. His service was great, I can definitely appreciate his help at all times. He's a good person to have on the team.

Outstanding Audi Dealership. Sales Specialists and Service staff are exceptional and are very customer focused.

Laurence was very professional and he got me in the car of my choice in less time. he addressed my concerns. Even though they were undergoing construction. All the sales men/women were smiling as they said hi to me.

Frederic Layaud in sales was outstanding and very helpful to make sure we walk out with 2022 Ford Marverick . Also Mr. Grant , Manager took all the necessary extra to have happy out the door. Truly recommend Audi West Houston car, truck and suv stop. Guarantee tumbs??

My appointment was with someone else, but after waiting about 15 minutes, I was approached by Sales Manager Michael Mullings who kindly offered to help. He connected with the person with whom I was scheduled to be sure it was ok. This was the first indication of his strength of character and professionalism. Michael was an absolute delight to work with. I was not sure what I wanted to purchase, so he showed me all options and full explained the differences. We ended up searching the used car inventory and took one out for a test drive. He was kind, unassuming and very patient with me. He even worked late to help me, since I needed to purchase a car very quickly. The next day, we negotiated a price via phone and I was able to come in after work to complete the purchase. He had the car detailed and paperwork ready to go on my arrival. So I was only there for about 30-40 minutes. Then he and another salesman kindly helped me get my current and new car to my apartment complex which was only 5 minutes from the dealership. As a woman, I appreciated Michael treating me with respect and kindness, and most of all, like a serious buyer. I also am grateful for the speed at which he operated to help me get a wonderful deal and vehicle quickly. I could not be happier with the service and experience with Michael Mullings at Audi Central Houston!!

Took care of all of the paperwork, and made car shopping very easy! Extremely responsive as well.

The service is normally pretty Fast, I always appreciate the complimentary car wash, and the customer service provided. Claude helped me during my time there and was professional and efficient

This is miles ahead of any other service. I bought a car here, with Angel, and he was phenomenal. They gave us a great deal and went above and beyond to get a matching car for our two year old and even put it in the garage for her to test drive. Seriously amazing, will never not shop at Sewell

Kaiden was amazing and made the process easy and stress free. If you are looking for a simple and quick car buying process check out Kaiden!

Joseph Malbrough Was great whole process was easy. He answered every question I had perfectly

I had a real good experience at Central Houston Cadillac. Kevin our Service Writer made everything a pleasant visit for my first oil change on my wife’s car. I went to the customer service waiting area and got a cup of coffee. Well, the cup of coffee was great. I had to wait for the coffee to cool down because it was extremely super hot. I had to use a second cup because I couldn’t hold the single cup of coffee, could have used a third cup. Finally when it did cooldown and was able to take a few sips, Kevin came in and said my car ready. It had been about an hour or so after I got there. I told him, that it was a quick service. Lol. I signed my receipt and was on my way back home. I just want to thank Kevin for a good pleasant service. But I didn’t get my free complimentary car washed, because it was raining the day I came in. Walter, my car salesman when I bought the car in January 2023, promised me we could get our car washed anytime, all I had to do was to drive in anytime and have the car washed. So, I’ll be in to have it washed sometime soon. Thanks.

Loved it nice clean cars very happy with my purchase and car it’s beautiful

I have no complaints. My salesperson, Tony, was easy to work with. My transaction took about 3 hours or so. I the dealership was very clean and comfortable.

Thanks to Jackson Russel, Grant Draper and Alexis for a pleasant and hassle-free experience. We appreciated the refreshing low-key approach to doing business.