I cannot express how much I love this dealership. From Sales to Service Department. The salesman are the exact opposite as “pushy”. The manager actually suggested I go with an extended warranty as opposed to buying new. I would pass 100 other dealships to shop with Raul and Danny for my buying experience.
Also want to mention a little about the Service Department here. my car is still under the factory warranty. If I ever have an issue, I call Ken (My service advisor) to schedule an appointment. When I get there to leave my car, my loaner Audi (usually brand new car with less than 1,000 miles on it) is clean and waiting for me to take home. I use this car until mine is ready. Yes. LOANER AUDI. I’ve used this loaner Audi to pick up my boss at another luxury dealership (I won’t mention the name) when he had to drop off his car for service and needed a ride home!
If that’s a sales trick to let you drive another Audi, it totally works. Lol. I think I want the A5 coupe as my next purchase!!!!! :)
I reached out to them about a vehicle they had listed that morning. I was sent an email later that day stating that it had been sold. I just wish they would have contacted me earlier because I was waiting for a response to go to their dealership.
Bought a pre certified car from this dealership and it is over 600 miles from my home. Robert Carter made the process easy and was most helpful in conducting a transaction at this distance. I would not hesitate to buy from New Orleans Audi again.
My 1st Audi! The staff at Audi New Orleans were extremely knowledgeable and made buying an Audi so easy.This was as pleasant an experience as you could have buying a car. I would recommend this dealership and it's entire staff( sales person, finance,sales manager) to anyone. A 5 STAR experience! Also check out their BEAUTIFUL new showroom.
Lost transmission towing camper from Florida to Colorado. May 3rd. I coasted into the front of the dealership. I knew what was wrong. I just retired last year. 30 years in automotive after market. I sold parts to dealership's and any garage or repair shop in my market. ASE parts specialist. I looked at used Surburban's. I like my 2005. I went to the service department. Asked how long would it take to get a GM remanufactured unit. 10 minutes went by and I got my answer. We can have you back on the road tomorrow after lunch. I went for that deal. While we waited one of the salesmem offered to tow our camper over to used car department. Hooked us up with electric and water. We had our german sheapards with us too. They offered us a loaner car so we could get around while we waited. We didn't need that. We had a wonderful experience. This was one of the best experience in a repair shop I have had in a long time. I want to give everyone there a job well done. Thank you all because I must have spoken to most everyone. Lots of free coffee. Thank you again.
Jorge was outstanding. Super knowledgeable on Audi, it's history, and the tech details of the car platforms. Highlight was the "test track" drive. Really was able to take the time to show why Audi is different.
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