Very efficient, smart team, entire experience was great!
by adih123 from DealerRater.com
December 1, 2018
Experience was more than I could ask for. Mike Boden was on point and a great partner in getting me into the car I wanted. The premises are very welcoming and the staff courteous and very helpful. Highly recommend this dealership.
Aaron went beyond his duty to help me purchase my dream car. His friendliness and calm personality is a winner. He took the time to show me all the features of the car and in fact followed up via phone calls a few times to make sure things were ok after the purchase. He is keeper!!
These guys do a great job making sure I get my service needs met. I am particular about dealers sticking to their warranty and that's one of the best 'features' of Fette. I never get a hard time about warranty claims. They always have a loaner waiting for me. Would by from them again.
Got a 2018 Audi A4 Premium Plus a week ago. Best experience I've had with a dealership! My sales person was Vlad Fetisov, extremely helpful and he was able to secure me an amazing deal with the best features upgrades while keeping the final cost within my budget. I highly recommend Audi Brooklyn! Thank you Vlad for making me feel like a long time customer! I will definitely come back when its time for a new Audi!
excellent service, excellent staff!!!!!!!!
Got a 2018 Audi A4 2 weeks ago best experience I’ve had with a dealership! My sales person was extremely helpful with everything accommodated me with everything that was needed since this is my first time buying a car from a dealership I appreciated everything he do to make it a pleasant experience! Will def. be returning when it’s time for a new car!
I was looking at a used car so after emailing them, I spoke with the sales person who told me a lot of people are interested so they needed to know right then if I wanted it or not. I had to bring my car in to see the trade in price immediately. After seeing my car, they offered a lot less then I wanted, so I said I'd get back to them that night. The manager said take your time. They emailed soon after and said it had been sold.
This is my second Volvo leased from Prestige and specifically, Ron Landstrom. Nothing but great things to say about the team there and the process - from them trying to find my daughter a Pretige teddy bear - to pricing the XC90 very competitively - to them bending over backwards making sure I???m happy. In my experience, you???ll be hard pressed to find a better dealership to do business with.
I "LUV" my new Lexus! Thanks Clement! You're the Best!
by Qponer from DealerRater.com
November 1, 2018
I've always dreaded the car buying experience... until I met Clement Max Corriette. From the start, he was very hospitable and professional. I'm so glad that he was the one that offered his service when I came in. He set out to help me accomplish my goal of purchasing a 2019 ES 350 on the same day. It was crunch time for me because I had to return my current lease to another dealership in a few days. When my original plan didn't work in my favor, Clement went above and beyond to offer other scenarios until we agreed upon the best deal for me. He also took care of my lease return. I am forever grateful to him. He is very knowledgeable. He has many years of experience in this field and knows it inside out. He truly lives up to his title of "Lexus Certified Master". I recommend all of my family, friends, and anyone who reads this review to come in and speak to Clement. He will take care of you - no matter what your situation is. (I'm also looking forward to utilizing the nail salon/massage center that he has implemented at this location).
Just made my fifth Audi Purchase here and take it from me, Audi Hawthorne is Awesome and exceeded all other Dealerships by Far.. Their new Facilty is Huge, the Largest, most immaculate and accommodating within the entire east coast. My Sales person Rafael Rosario was exceptional, professional, direct, no haggling and respectful. He Quickly got me the Q5 i wanted and was able to beat Audi Manhattans and Beiner Audi Pricing by far.
If you're looking for competitive pricing along with spectacular service, dont go anywhere esle. Stop by Audi Hawthorne and speak to Rafael Rosario, you will not be disappointed.
The Service Manager Joana Bell, The General Manager Nick Belli, Business Manager Kurtis Hughes, the Tech specialist Sebastian and service reps William were all amazing and made my Audi purchase experience Truly uniquely Phenomenal.
This was the easiest and most professional experience of all
by FrAnDi53# from DealerRater.com
November 3, 2018
My salesman, Jason Spencer to me is what Audi Hawthorne stands for. Intergrity and service. It's not a slap on the back type of dealership. This is an all in place where from sales to service you are appreciated for not only buying but serviceing the vehicle as well. I am enjoying my experience and will pass it on to others who are looking for an Audi.
In leasing our fourth Audi, we chose this newer dealership, Hawthorne Audi, and the experience proved to be really pleasurable and easy. Rafael Rosario, our salesman, was knowledgeable and honest in his dealing with us. He handled the transaction smoothly, guiding us through the process and helping us select a great Q5. He was easy to reach by email or phone and always responded quickly to needs. Today we also met Sebastian Sanchez whose job it was to go over the functions of the vehicle and he was terrific...an organized "teacher" of high tech vehicles! Paola Posada, the finance rep that met with us, was so easy to work with, never pressuring us to buy what we did not feel we wanted. Thank you all. Hawthorne Audi in a beautiful modern new building is worth visiting.
We finally found a place that we can trust buying a car. Our experience with Rafael Rosario was a great one and the Audi Hawthorne team was welcoming and helpful. Thank you again for our vehicle and making us happy 😊 I would recommend checking out Audi Hawthorne.
Rafael is amazing! We bought a Q7 from him this summer and then went right back to buy an A5 3 months later! he is honest and works hard to make sure his customers are happy! We received a very competitive price right from the start without having to play games. We walked in to test drive the car and left with one 2 hours later!
In need of a replacement for my expiring lease, my wife and I returned to Audi Hawthorne having purchased our first Audi 4 months prior. We compared 2 models, test drove our preferred model, negotiated, financed, purchased and drove away - 3 hours from start to finish. Great experience!
When into buying a used car, Rafael asked me a bunch of questions. After show me what I asked for a used Q5. Thought about buying a brand new Q3. But then Rafael asked about my family my kids and said I have the perfect car. And it was a brand new Q5
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