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Used 2019 Audi Q5 for Sale in North Bergen, NJ

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Used
$36,686 13,850 mi.

2019 Audi Q5 Premium

Good Deal
LOCAL HOME DELIVERY
VIRTUAL APPOINTMENTS
  • Ext. Color: Gray
  • Int. Color: Brown
  • Transmission: Automatic
  • Drivetrain: AWD
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Audi Meadowlands
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(888) 254-7118
4.8 (1052 reviews)
1 mi. from 07047
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Audi Meadowlands Review
Amazing Staff, Amazing dealership ,,,,,,,,,,
by A. Sanduby from Brooklyn, NY
November 6, 2018
5 5 5 5 5 4.8 (1052 reviews)
Purchased the New 2017 Q3 after a wonderful sales experience. Days later I drove the New 2017 Q5 and decided to switch cars to the new 2017 Q5. Not only My sales specialist Ms. Marilyn Tedesco and the sales manager Mr. Edwin Mercedes were so excited, they actually helped me very efficiently and promptly through the exchange process. Let me say this, I paid for the difference in prices which was very fair and was out of the dealership with the new Q5 in less than half an hour..This is how business is done and loyalty is granted. I'm very happy, and satisfied about the whole process form beginning to end specially that I live in NYC and ending up purchasing from Audi Meadowlands. That says a lot. Friendly, Professional , Knowledgeable, and eager to please staff, and now I'm definitely an existing and future client. Thank you. Amr Sanduby
Used
$40,500 6,301 mi.

2019 Audi Q5 2.0T Premium Plus

Good Deal
LOCAL HOME DELIVERY
VIRTUAL APPOINTMENTS
  • Ext. Color: Black
  • Int. Color: Black
  • Transmission: Automatic
  • Drivetrain: AWD
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Jack Daniels Audi of Paramus
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(888) 435-8657
4.8 (754 reviews)
8 mi. from 07047
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Jack Daniels Audi of Paramus Review
First time Audi Buyer
by Alexander Family from DealerRater.com
December 3, 2018
5 5 5 5 5 4.8 (754 reviews)
It all happened so quickly! Our daughter is turning 17 in March. Her dream car... A White Audi A3. After a web search we found the perfect one for her. This brought us to Jack Daniels Audi Dealer in Paramus to see for ourselves. Guess what?! The car was perfect. It seemed as if it was waiting for just her! That afternoon we were introduced to a professional, knowledgeable and most helpful sales person, Ralph. From the moment we met him, he made us feel comfortable. Ralph took his time with us and answered our million questions with ease and confidence. He took us for a test drive and even had my daughter practice driving in a safe open lot. (She has her permit) The next day we brought my husband back to the dealer...to our surprise, he agreed to this purchase! We have a very happy girl. :) Most importantly we feel at ease knowing that Brooke will be driving a very safe car. Needless to say, we will be back in the near future, as I would now like a new Audi for myself. We highly recommend this dealership; everyone made us feel extremely welcomed. Awesome experience! Thank you, Karen, Bob and Brooke Alexander
Used
$40,500 4,034 mi.

2019 Audi Q5 2.0T Premium Plus

Good Deal
LOCAL HOME DELIVERY
VIRTUAL APPOINTMENTS
  • Ext. Color: Black
  • Int. Color: Black
  • Transmission: Automatic
  • Drivetrain: AWD
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  • Free CARFAX 1-Owner Report
Jack Daniels Audi of Paramus
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(888) 435-8657
4.8 (754 reviews)
8 mi. from 07047
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Jack Daniels Audi of Paramus Review
Professional, Courteous, Honest and Efficient
by Fordman324 from DealerRater.com
November 5, 2018
5 5 5 5 5 4.8 (754 reviews)
My girlfriend and I just leased a 2016 Audi Q3 through Jack Daniels Audi of Paramus. This is our first time using this dealership and we couldn't be more pleased with the customer service of the entire sales department. At first, we were a little unsure as to which Q model would best suit our needs however our salesman, Jim Stampf was outstanding from beginning to end! Jim really highlighted the value and luxury of the Audi brand, while still keeping a real and down to earth persona. He took time to show us the service area and personnel during our test drive which was indeed comforting. After making our decision to lease the Q3 and running the numbers, he was extremely patient in explaining every rebate, discount and option that was included in the price of the vehicle. This is the first vehicle I have financed/leased so I had a lot of questions and he had answers. My girlfriend is currently living in New York while I am in New Jersey so there was some difficulty in the paperwork and logistics, however they took care of everything hassle-free. Unfortunately we could not take delivery of the vehicle on that same day because of the finance department being busy. Jim gave us his cell phone number to keep in contact during the week. After setting the delivery date and time up for the following Saturday, everything went smoothly. We arrived on Saturday and the vehicle was sitting right out front and ready to go. Now this is a high volume highway dealer right? Well you would have thought that I purchased an R8 because of the way I was greeted by the staff upon arrival. They have courtesy valet parking and every staff member remembered us from the previous week. The PDI department did a great job of cleaning up the vehicle. Jim came out and introduced us to the F&I guy, Adam Zabrocki. There was an issue with the registration so Adam had to re-do all of the paperwork. This was no fault of his but instead of us waiting around for them to correct the paperwork, Jim took that as an opportunity to start showing us all of the features of the vehicle. He did a satisfactory and in depth job of showing us all of the features and functions. As soon as Jim was done showing us the vehicle he brought us back to Adam who was all ready to go with the paperwork. This showed me great efficiency and my time was not wasted. Adam was friendly, personable and professional in explaining all of the terms and agreement. I work for a car dealership myself and got insurance plans through my dealer so I respectfully declined and of the add on insurance programs that Adam had to offer. He was never nasty or rude and was not pushy at all, just a real friendly easy going guy! We dealt with John Zingani and Solomon Faizi as well. Just from being in the business myself, you can tell that these guys are a good team and are the real deal. True seasoned professionals. I talked to Solomon about a possible unrelated business opportunity and I can say from experience that he is an honest man. Everyone gives firm handshakes and the employees all seem happy to work and be there. All said and done I thought that they did a magnificent job in all aspects of the selling process, which will make me a returning customer for my next vehicle! Thank you Jack Daniels Audi!
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Used
$34,990 15,635 mi.

2019 Audi Q5 Premium

Good Deal
ONLINE HOME DELIVERY
VIRTUAL APPOINTMENTS
  • Ext. Color: White
  • Int. Color: Black
  • Transmission: Automatic
  • Drivetrain: AWD
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  • Free CARFAX Report
Vroom - Get It Delivered Nationwide, Contact-Free
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(718) 701-6949
3.7 (2652 reviews)
Online seller
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Home Delivery

Vehicle available to be shipped to your home. Contact the dealership for details.

Vroom - Get It Delivered Nationwide, Contact-Free Review
Vroom has a very streamlined process
by Berk757 from DealerRater.com
December 3, 2018
5 5 5 5 5 3.7 (2652 reviews)
This is my second vehicle purchased from Vroom in the last 12 months, and I can't imagine ever buying a used car from a brick-and-mortar dealership again. Vroom offers a terrific selection of late model used vehicles. The pictures really make it easy to know what the car looks like. I purchased a 2015 BMW 5-series, and the Vroom price compared to a similar make/model/mileage vehicle from CarMax was $3,000+ cheaper. I selected my vehicle over a few weeks of looking at photos. I filled out a credit application online, and they immediately called me to finalize the app, discuss rates and payments, and to get my $500 deposit. I received a loan package via FedEx 2 days later, signed all the paperwork, and sent it back in the pre-paid FedEx envelope they provided. About 3 days later, I started getting emails to schedule delivery. The process only took 9 business days from the moment I made the deposit to the moment I got my vehicle. The vehicle was clean, just as described, and runs great. Now I just need to get a state inspection and add this to my insurance policy, and the tags will be mailed to me in a few weeks. Thankfully, Vroom gives me a 60-day temp tag so there is ample time to receive the plates. This is the future of car-buying, and the 7-day money back guarantee makes it the perfect way to purchase a used vehicle.
2019 Audi Q5 Premium Review
One of the nicest vehicles I"ve owned
by Lakers4Life from Long Beach, CA
March 15, 2019
4
Before I test drove and decided to get the Q5 I would see them on the road and thought what a great looking SUV. I also did my homework and studied up on them and compared to other SUV's that were similar. I have driven the Q5 for 3 weeks now and so far it has been great. I think the interior and exterior look great. The SUV handles well and has great power for a 4 cylinder @ 248 hp. My only complaint would be the infotainment system. I do not like the screen sitting on the dash like a flat screen TV, nor do I like having to use knobs to control everything. I wish everything was touchscreen like my Hyundai Tucson was. Seems some of the German manufacturers are behind the curve on infotainment technology.
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Used
$39,994 7,257 mi.

2019 Audi Q5 2.0T Premium Plus

Good Deal
LOCAL HOME DELIVERY
VIRTUAL APPOINTMENTS
  • Ext. Color: Black
  • Int. Color: Black
  • Transmission: Automatic
  • Drivetrain: AWD
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Audi Brooklyn
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(888) 398-3311
3.6 (257 reviews)
10 mi. from 07047
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Audi Brooklyn Review
GREATEST EXPERIENCE EVER!!
by BrandonM916 from DealerRater.com
November 5, 2018
5 5 5 5 5 3.6 (257 reviews)
As soon as I walked through those doors there at Audi Brooklyn, I felt comfortable knowing I made the right decision. The staff were very warm-hearted, welcoming me with complimentary coffee and conversation. They perfectly understood why I chose the Audi brand. Needless to say, every car in there was exquisite. 👍🏽Looking forward to driving my new Car off the lot very soon!!
PRICE DROP
Audi Certified
$38,375 $1,120 price drop! 7,937 mi.

2019 Audi Q5 2.0T Premium Plus

Great Deal
LOCAL HOME DELIVERY
VIRTUAL APPOINTMENTS
  • Ext. Color: Black
  • Int. Color: Black
  • Transmission: Automatic
  • Drivetrain: AWD
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Audi Brooklyn
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(888) 273-4998
3.6 (257 reviews)
10 mi. from 07047
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Audi Brooklyn Review
Stranded. 2 Flat Tires.
by Stranded from DealerRater.com
December 3, 2018
5 5 5 5 5 3.6 (257 reviews)
I hit a pothole on a Brooklyn Street after the last NY snow and got 2 blowouts, front and rear tires on the drivers side. I was able to pull into a legal parking spot. My car does not have a spare, and even if it did it wouldn't help. I contacted roadside assistance and waited on hold for 1 hour. Finally I contacted Audi Brooklyn service department and explained my situation. The service manager set up a pickup and drop-off situation for me. The next morning at 9am 2 technicians came and changed the 2 flats with 2 spares they brought with them and took my car into service. They even reminded me that I had Audi Tire Hazard insurance, so the whole thing cost me nothing out of pocket. 2 new tires. Pickup and Drop-off. $0. Wow! Thank You!
PRICE DROP
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Used
$39,243 $752 price drop! 10,071 mi.

2019 Audi Q5 2.0T Premium Plus

Good Deal
LOCAL HOME DELIVERY
VIRTUAL APPOINTMENTS
  • Ext. Color: Black
  • Int. Color: Black
  • Transmission: Automatic
  • Drivetrain: AWD
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  • Free CARFAX 1-Owner Report
Audi Brooklyn
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(888) 398-3311
3.6 (257 reviews)
10 mi. from 07047
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Audi Brooklyn Review
in town on business and needed service
by iradiamond from DealerRater.com
December 3, 2018
5 5 5 5 5 3.6 (257 reviews)
I am a salesman and travel up and down the east coast in my Q5, its been having some sporadic electrical demons that no one between Florida and Maryland could figure out. I was in Brooklyn on a sale lead when my Audi decided to go on the fritz again. I happened to be right around the Corner from Audi of Brooklyn and reluctantly rolled into their service Department. I spoke with service advisor Henry Fink and he confidently assured me his team could fix my vehicle. He went above and beyond to get my vehicle to his #1 tech Tim Chan. These guys delivered as promised. It has been over 15000 miles since they worked on my vehicle and I have not had any issues. Just wanted to take a few minutes out of my day to applaud these guys for their expertise and professionalism, Thanks again ,Ira
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Used
$41,495 6,719 mi.

2019 Audi Q5 2.0T Premium Plus

Good Deal
LOCAL HOME DELIVERY
VIRTUAL APPOINTMENTS
  • Ext. Color: White
  • Int. Color: Black
  • Transmission: Automatic
  • Drivetrain: AWD
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  • Free CARFAX 1-Owner Report
Audi Brooklyn
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(888) 398-3311
3.6 (257 reviews)
10 mi. from 07047
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Audi Brooklyn Review
First time buyer experience
by Ceslav from DealerRater.com
December 3, 2018
5 5 5 5 5 3.6 (257 reviews)
Got a 2018 Audi A4 2 weeks ago best experience I???ve had with a dealership! My sales person was Richie Bauso extremely helpful with everything accommodated me with everything that was needed since this is my first time buying a car from a dealership I appreciated everything he do to make it a pleasant experience! Will def. be returning when it???s time for a new car!
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Used
$32,980 15,323 mi.

2019 Audi Q5 2.0T Premium

Great Deal
LOCAL HOME DELIVERY
VIRTUAL APPOINTMENTS
  • Ext. Color: White
  • Int. Color: Black
  • Transmission: Automatic
  • Drivetrain: AWD
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Queens Auto Mall
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(888) 887-4707
4.1 (575 reviews)
12 mi. from 07047
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Queens Auto Mall Review
Phenomenal
by Toomuch4u! from DealerRater.com
December 3, 2018
5 5 5 5 5 4.1 (575 reviews)
I went to 3 different dealerships prior to queens Auto Mall (major world being one of them, which was a HORRIBLE experience). Upon arrival, I met with Ray and explained to him the type of vehicle I was looking for and the amount I was able to spend. He exceeded my expectations and provided me with amazing customer service, stayed within my budget and was able to give me the perfect vehicle.
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Used
$43,300 9,620 mi.

2019 Audi Q5 2.0T Premium Plus

Good Deal
  • Ext. Color: Gray
  • Int. Color: Black
  • Transmission: Automatic
  • Drivetrain: AWD
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DCH Millburn Audi
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(855) 999-5631
4.7 (154 reviews)
14 mi. from 07047
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DCH Millburn Audi Review
Great Dealer-Joe S was awesome - great experience
by markl from springfield, nj
December 3, 2018
5 5 5 5 5 4.7 (154 reviews)
Joe was knowledgeable, friendly, honest and patient. It took me a few trips to even find the car i wanted and eventually joe held a car for me that was still being built! He kept his promise and as soon as it came in, i walked out the same a very happy customer. i will refer customers and i will keep coming back. The dealership was great - clean, friendly, professional and honest. They don't play any dealer games here - if you want to see all the numbers and know you're getting a great deal without the haggling, this is the place and joe s is your guy!
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Audi Certified
$43,000 8,581 mi.

2019 Audi Q5 2.0T Premium Plus

Good Deal
  • Ext. Color: Red
  • Int. Color: Black
  • Transmission: Automatic
  • Drivetrain: AWD
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DCH Millburn Audi
() -
(973) 210-7712
4.7 (154 reviews)
14 mi. from 07047
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DCH Millburn Audi Review
Great Buying Experience
by FredS from Randolph,NJ
December 3, 2018
5 5 5 5 5 4.7 (154 reviews)
Exceptional experience. My salesperson was Leo Yam. We came to a purchase agreement in 20 minutes. The paperwork was done in record time with no surprises. Leo gave an excellent overview of the vehicle prior to my driving away with my new Q5. Look forward to a continued relationship with the dealorship
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Used
$32,478 12,370 mi.

2019 Audi Q5 2.0T Premium

Great Deal
  • Ext. Color: Black
  • Int. Color: Black
  • Transmission: Automatic
  • Drivetrain: AWD
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Paul Miller Audi
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(888) 884-5685
4.9 (1096 reviews)
17 mi. from 07047
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Paul Miller Audi Review
Awesome Audi Service!
by Joy Napier-Joyce from Baltimore, MD
December 3, 2018
5 5 5 5 5 4.9 (1096 reviews)
While visiting Morristown from out of state, my 2012 Q7 was overheating. After an unsuccessful trip to a gas station to diagnose the problem, I dropped in to the service center at 7:00, right before it was closing for the night. Everyone couldn't have been nicer or more helpful. I was set up with a loaner, and my thermostat was replaced the following morning and I was back on the road to Maryland by the afternoon. Luis Torilio in particular was extremely helpful. He took the vehicle and oversaw the process to ensure the issue was properly diagnosed and fixed quickly. I was especially impressed given the fact that I am not a regular customer, nor do I even live in the area. The Service Department did a thorough job inspecting the car and making sure everything was in good working order before we got on the road. They even offered to help me pack up my car with our luggage from the loaner before we hit the road. Above and beyond! Thank you!
2019 Audi Q5 2.0T Premium Review
Great SUV
by DR BMAN from Deer Park
March 23, 2019
5
Great SUV with lots of great features. Smooth drive and settles well on the road. If you are looking for a luxurious and well performing SUV, the Audi Q5 is it.
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Used
$33,900 13,151 mi.

2019 Audi Q5 Premium

Great Deal
ONLINE HOME DELIVERY
VIRTUAL APPOINTMENTS
  • Ext. Color: Silver
  • Int. Color: Black
  • Transmission: Automatic
  • Drivetrain: AWD
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Vroom - Get It Delivered Nationwide, Contact-Free
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(631) 240-0292
3.7 (2648 reviews)
Online seller
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Home Delivery

Vehicle available to be shipped to your home. Contact the dealership for details.

2019 Audi Q5 Premium Review
Quality SUV for a reasonable price.
by calcutta from Miami,FL
May 7, 2019
5
Quality car with amazing amount of technology. My insurance went down compared with a 2011 Buick! Quite economical too on gas. Recommend it for a family, safe transporting children.
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Used
$37,500 21,562 mi.

2019 Audi Q5 2.0T Premium

Good Deal
LOCAL HOME DELIVERY
VIRTUAL APPOINTMENTS
  • Ext. Color: White
  • Int. Color: Black
  • Transmission: Automatic
  • Drivetrain: AWD
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Rockland Chrysler Dodge Jeep Ram
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(888) 775-1354
4.1 (1251 reviews)
21 mi. from 07047
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Rockland Chrysler Dodge Jeep Ram Review
Drove away in my dream car!
by Loved from DealerRater.com
November 5, 2018
5 5 5 5 5 4.1 (1251 reviews)
I was dreading the whole process. I hadn't purchased a new car in 10 years. Everyday someone would give me advice, "walk out", "know exactly what you want", "be prepared to go to 10 dealerships", "this is how you'll be spending every weekend for the next month".... I walked into Rockland jeep just wanting to compare the trunk space in the 2 and 4 door wranglers. Perry asked me if I needed help, I told him right off the bat I was not planning to make a move for at least a few days. Despite that, Perry walked me around the lot, showed me every single difference between each and every jeep they had in stock, and assured me if they didn't have what I wanted (when I was ready to make the move) he would do it. He took me out on test drives, looked for inventory in other stores, gave me his honest opinion, and negotiated in a very friendly, non agressive manner. I knew at that point that I wanted to buy a car from him and Rockland Jeep. He spent hours with me, and at the end of the day we made a "soft deal" on a 2016 wrangler Sahara unlimited. He told me to take my time and to let him know what I decided, no pressure. Perry introduced me to Jay the money man, who worked hard to get the best rate possible.There was no doubt in my mind when I got home that I was taking that deal. I called Jay on Tuesday to tell him let's go for it and on Wednesday I was on my way home in my new Sahara. I can honestly say Perry was just as excited as I was when he handed over the keys. It was an amazing experience. I truly felt like I was buying from a long time friend or family member. I will absolutely recommend Rockland Jeep to anyone who asks and point them towards Perry for all their vehicle needs. ths financial part (which lets be real, it's the worst) was not awful as Jay made it as quick and easy as possible. Their hard work, attention to detail, and non aggressive negotiating tactics earn them a 10! I will absolutely be back again!
PRICE DROP
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Used
$30,450 $530 price drop! 10,465 mi.

2019 Audi Q5 2.0T Premium

Great Deal
LOCAL HOME DELIVERY
VIRTUAL APPOINTMENTS
  • Ext. Color: Black
  • Int. Color: Black
  • Transmission: Automatic
  • Drivetrain: AWD
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Unique Auto Mall
() -
(732) 479-4944
3.4 (105 reviews)
26 mi. from 07047
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2019 Audi Q5 2.0T Premium Review
Beautifully designed for the most part
by Eastcoaster from Columbia, MD
May 9, 2019
5
Good so far. For a 4 cylinder it can generate a good bit of power when needed. My only complaint so far is that it has minimal storage. The console compartment is small and cannot be accessed unless the cup holder of cups is emptied!
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Used
$39,888 7,730 mi.

2019 Audi Q5 2.0T Premium

LOCAL HOME DELIVERY
VIRTUAL APPOINTMENTS
  • Ext. Color: Silver
  • Int. Color: Gray
  • Transmission: Automatic
  • Drivetrain: AWD
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  • Free CARFAX 1-Owner Report
MajorWorld Chevy
() -
(888) 445-2316
3.6 (2127 reviews)
5 mi. from 07047
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MajorWorld Chevy Review
michael
by Michael from Fresh Meadows,NY
December 3, 2018
5 5 5 5 5 3.6 (2127 reviews)
Hugo our salesman and manager was extremely knowledgeable and helpful. He spent a lot of time with us trying to find us a SUV that met our specifications. Unfortunately we were $500 apart which was a shame because we were ready to buy the car right there. Surprised they let us walk but would still recommend Hugo.
Audi Certified
$42,495 7,598 mi.

2019 Audi Q5 Premium Plus

  • Ext. Color: White
  • Int. Color: Black
  • Transmission: Automatic
  • Drivetrain: AWD
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Classic Audi
() -
(877) 239-0197
4.9 (589 reviews)
15 mi. from 07047
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Classic Audi Review
The class and professionalism of audi
by Andrew S from DealerRater.com
December 3, 2018
5 5 5 5 5 4.9 (589 reviews)
Over the past week and two visits to this dealership I would give Audi and Peter, a 5.0 no questions asked. Let me just say that I make my living in sales so yes, I???m aware of the tricks of the trade and of course had that slight bit of skepticism walking in (as most buyers should). On our first visit we met Peter and test drove one if the CPO Q3s on the lot. He was busy but went out of his way to make time for us, did not rush us at all, offered us drinks, donuts, I mean really just a nice guy. I got his business card and said we would like to think about it and will be in touch. He reiterated that the ball is in my court and that he is happy to speak w me when Im ready (unlike some other used car shops we had been in touch w). 5 days go by and I began exchanging emails with Peter, now interested in an A3 they had on the lot. He got back to me promptly. He knew my budget and the A3 happened to be a bit over, so he sent me some other options too. 8 hours later, my wife and I met him to walk through options. ended up test driving the A3 and loved it. We got back to the dealership and quickly worked out a financing plan that worked for me. Peter always had our interests front of mind. Frankly, I wish everyone can have the experience we had, and I think they can. Treat people with respect and be straight forward and they???ll do the same with you! I hope to buy another Audi from them in the future.
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Used
$43,590 9,275 mi.

2019 Audi Q5 2.0T Premium Plus

Good Deal
HOT CAR
ONLINE HOME DELIVERY
VIRTUAL APPOINTMENTS
  • Ext. Color: Blue
  • Int. Color: Black
  • Transmission: Automatic
  • Drivetrain: AWD
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Carvana-Touchless Delivery To Your Home
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(901) 201-5990
4.3 (2925 reviews)
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Home Delivery

Vehicle available to be shipped to your home. Contact the dealership for details.

Carvana-Touchless Delivery To Your Home Review
BEST car buying experience EVER!!!!
by kat300 from DealerRater.com
December 3, 2018
5 5 5 5 5 4.3 (2925 reviews)
My husband told me about Carvana from a commercial ad he heard/saw. I laughed about it and said 'yah right, there's gotta be a hitch somewhere'. A few weeks later, he brought up Carvana again....curious, I decided to check it out online. The key words there was 'check it out'. I ended up buying a vehicle a couple hours later. Yeup, it was just like that. No hassle, no hidden costs or agendas. So after reviewing everything on the site, I started looking at minivans....I started falling in love with minivans....I started buying minivans....all through carvana. Once I locked in the one I wanted, I went through the credit process, documentation process, and pick up date (I chose pick up - because at this point, I still felt a little 'leary' about the whole deal'. It was so simple, and so honest, and so real. Over the course of the next 24 hours, all my submitted documents were approved and we just had two days to go to pick up the new mininvan. When we got to the store, it's not like a dealership with a lot, but it had three beautiful, well lit, very clean, showroom like bays that your vehicle is sitting in for your to do a complete inspection of it. It was very classy. Please note, our particular location does not have the car vending machine just yet. After passing our over check, I hopped in the car and drove it 65 miles home. She ran like a charm and I knew I had 7 days to decide if I wanted to keep her not. At day 3, although I loved her, she didn't have all the bells and whistles I truly wanted so that evening, I was back on the Carvana site, shopping for a replacement minivan....it's so easy to do when it gives you results based on your financial settings....I found the new 'her' a few hours later. I ordered her up and made the quick call explaining I was swapping and chose to have the vehicle delivered instead of going there to save time. The whole swap process took 2 days...they pulled up right to my house with my next new minivan. In my eyes, she was perfect, but I found a flaw before she was even off the truck. There was a huge bolt in the back tire. I was so disappointed. But Carvana took care of that so amazingly over the top.....they still brought her off the truck so I can check out the interior, test drive it, etc. We found a few more things that we felt should be fixed...minor things. Carvana took note of the items, and took the vehicle back on the truck but promised me (because I really wanted her that day) they would bring her back with a new tire....they kept their promise, three hours later she was back with a brand new tire, not one, but TWO brand new back tires. And they put an extra Carvana cup in the car for me. They swapped the minivans and off the old one went and there I sat with the new one. Smile ear to ear. I worked with Carvana on 6 items that we believed needed repair before committing to keep the vehicle. Carvana went above and beyond. I got an estimate for the repairs at a local shop, Carvana approved it, and within a few weeks, all repairs were completed through Carvana and I have the perfect vehicle, no hassle, no hidden agendas. And every person I dealt with on the phone or in person were ABSOLUTELY AMAZING, FRIENDLY, HELPFUL, AND JUST THE BEST!! My Carvana experience was the absolute best. I will never go back to buying a car the old 'car dealership' way. And ironically, we had bought our other vehicle from a dealership just 3 months before being introduced to Carvana. I will give one warning about buying a vehicle through Carvana this way....it can be addicting..lol :-) Yes, I still shop Carvana cars every now and then....I don't even need a car, I just love seeing what Carvana has because it was sooo simple :-) Thank you Carvana for a trememdously wonderful experience.
* Title, other fees, and incentives are not included in this calculation, which is an estimate only. Monthly payment estimates are for illustrative purposes only and do not represent a financing offer from the seller. Other taxes may apply.
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