Scheduled service based on mileage and time. Given an appointment when requested, no wait to be processed into shop, completed service within the timeframe committed and provided a printout of service and inspection. Answered all my questions and sent me on my way, a satisfied customer.
I love Sean uses technology by using text to keep me up to date with the status of my car. Every time I come to this service center, I have noticed Sean is busy and the limited staff are running around servicing other customers. The wait time is quite long, so I end up leaving and trying to schedule directly with him on the phone or through email. Don't want to call and add more work to what he is already busy with and he can focus on physical customers.
Test drive of q5 was enjoyable and informative. The safety features were fully explained and optional features explained. After test drive noticed a screw in the left front tire. A brand new tire was acquired the next day and mounted before purchasing the vehicle the next day.
Came from Cheyenne Wyoming to look at a Honda Ridgeline They had for sale. Really liked it so wanted it and I was thinking I had to go back to cheyenne to make the loan with my bank but instead they handled it all right there with my bank and I was able to take the vehicle home right then. Very friendly people. I recommend this place to anyone that is out there looking for a vehicle.
This is the second car my family bought from this dealership just this year alone and for good reason. They treat you like family rather than a dollar sign. They worked very hard to find something perfect for our family and made it a very easy and enjoyable process. I can't thank Avery, Lucas, Johnny, and Chris enough for everything they did for us. We are very blessed for all you guys did. Thank you all so much!!!! Xoxo Brittany Bryant
We just bought a 2012 Acadia from Eddie. It was a great experience. Eddie was quick, knowledgeable, and very friendly. We also had to bring kids with us and the staff was excellent with finding things to help entertain them. I???d highly recommend Rocky Mountain.
The service department is always friendly, knowledgeable, and take excellent care of my car. Sean made sure I received exactly what I wanted in my window tint. The only reason I did not give 5 stars overall is due to all the facility construction going on for the past five months.
My experience was beyond what could be expected. We called from the road with mechanical issues and limped to Phil Long Audi. Sean was there to greet us and took care of everything, including taking us to our hotel and giving us his personal cell phone if we need anything over the weekend.
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