I put in an order for a 2018 Toyota Highlander without AWD. It had all the other features I wanted, especially the color and trailer hitch. I thought I could live without AWD. After a few days I called back to cancel and get a refund of my deposit. The salesperson asked why and I told him the car did not have AWD and I decided not to buy because of that. He said ok and forwarded my call to the person who would refund my deposit. I got the refund in 3 days.
Very easy to purchase, the entire thing happened over email and the papers were signed via overnight FedEx. Less than 1 week later, the car was in my driveway. It does take longer than a traditional dealer, but you don't have to sit there for hours while the paperwork and financing takes place. The car came in immaculate condition, no paint chips, no scratches. Interior was perfectly detailed and cleaned. Good price, low mileage, clean history report.
Saw an ad for a used Tahoe. Stopped in and met with Mark Landy who was wonderful. Helped us examine the vehicle and take a test drive and worked on getting us a good trade-in and closed the deal. All in a very short timeframe.
I was in the market for a new q3 and after submitting a request to schedule a test drive online I got a phone call back from Jorgan. I emailed back to confirm the time my wife and I would come in and then arrived at the dealership. The location is convenient and the overall feel of the interior was great. What I would expect from an Audi dealership. Reminded me of the Frankfurt airport in Germany.
Jorgan was knowledgable and was able to answer all of our questions about the Q3 we were looking at. My only complaint about the whole buying experience was the time it took to prepare the paperwork to get the deal done. Not excessive but it seemed lengthy.
Would highly recommend.
Outstanding experience. About as quick and easy as I have ever had buying a new car. Great new facility and friendly and fun staff. We love our new Audi Q7 and look forward to enjoying it. Thanks to everyone there.
New facility to that is awesome to be in with giving preps to the Twin City area. A happy customer. Melissa Irwin was great to work with. She explained the inventory on hand with knowledge, and no pressure to purchase was greatly appreciated. Everyone we were associated with, were top notch!
I am in love with my new to me BMW 535xi! I want to thank Alkon for such an easy process and walking me through my first finance car deal. (Without my parents) I saw the car online and it was a fantastic price. When I came in they pulled the car up for me as I waited quite excited.. The car was amazing, but being a beemer I decided to take it to my mechanic (which they had no problem with me doing so) Besides the car needing a light bulb my mechanic said it’s a great car and not to pass up the good deal. He did recommend for me to do regular maintenance to prolong the life of the car. I came back to the dealership and they replaced my lightbulb by the time I was done with the paperwork and guess what! My first oil change at Import Auto is free! This has been such an amazing experience. I am definitely recommending these guys to everyone and when I’m ready will come back for another car once I’m done with Gunter (yes I named my car!) Thank you so much =D
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