I leased Chevy Traverse in 2017 from this dealership when it was Manassas Chevrolet and had a bad experience. This time wanted to buy a Cruze. Every step went without any issue. Sales Associate Carlos was very professional and nice. Austin in finance answered all my concerns and was very professional. It was overall very good experience.
by JamieA from Boston, Ma
January 6, 2019
This car met all of my needs. It has a moonroof, third row and a backup camera. It is the perfect size for my family.
It was nice to get beyond the dickering that one is always subjected to from car salespeople. Buying from the comfort of home was nice.
I Love My QX60!
by SuzInTX from Austin, TX
November 29, 2018
The QX60 is the perfect combination of performance and comfort. My children love the entertainment package and their 2nd row heated seats. Every feature is well thought out and perfect for my family, not to mention the conveniences for the driver along with good gas mileage!
Vroom rushed me thru the process of purchasing a vehicle from them. Had strict requirements of receiving payment within 48 hours. I was rushing my loan department to get my paperwork completed ahead of other customers in fear of losing the vehicle I wanted to another buyer. The loan paperwork and a check had to be overnighted to Vroom to meet their qualifications. THEN CAME TIME FOR THEM TO GET THE THINGS I NEEDED TO ME!!! I HAD TO REPEATEDLY ASK ABOUT THE ARRIVAL OF MY TRADE IN TO THEIR FACILITY (which they kept telling me for 15 days that it hadn???t reached their facility??!! Yeah right)!! THEY DRUG THEIR FEET ON SENDING THE PAYOFF OF MY TRADE IN SO LONG THAT THE 15 Day PAYOFF THEY WERE QUOTED EXPIRED AND I HAD TO PAY THE DIFFERENCE FROM MY OWN ACCOUNT!! I WAITED 26 DAYS TO RECEIVE TITLE PAPERWORK!! BUT THE PAPERWORK THEY NEEDED FROM ME HAD TO BE SENT WITHIN 2 BUSINESS DAYS!! YOU SHOULD GIVE AS GOOD AS YOU EXPECT, VROOM!! I HAD TO KEEP REQUESTING A REFUND OF THE $500 THEY CHARGED TO MY CREDIT CARD TO HOLD THE VEHICLE FOR A WEEK!!! LASTLY, the 2nd person I dealt with following the sales person was RUDE.
Very comfortable ride
by Chad from Ellijay, GA
August 2, 2018
This auto is very smooth, handles well, and has plenty of power for the great gas mileage. It could use a larger screen on the inside for parking guidance.
My car buying experience at the Infiniti of Silver Spring was exceptional. The sales person (Mike Goldring) greeted me in such a friendly and professional manner. I previously visited other Infiniti dealerships, but none of them impressed me more than Infiniti of Silver Spring. My salesperson was able to acomodate my request, and I am very pleased with my new 2016 QX60. I feel as though I am driving in a luxurious vehicle. Unlike other Infiniti dealerships, I receive a free car hand washing at any time. If you are seeking to purchase a new or leased vehicle, I recommend that you visit Infiniti of Silver Spring, and experience the quality customer service .
by WA from Dearborn MI
November 9, 2018
I’m currently leasing this car since 2017. I leased 2014 for 3 years and I had no problem whatsoever. Both cars were fully loaded and they were the least expensive compared to other brands.
However The one I’m currently leasing is giving a problem with adaptive cruise control especially when I drive it for long hours. I take a trip every year from Michigan to New York and the adaptive cruise control keep saying malfunction check the owner manual. This problem I never had with the 2014. The second thing is that infinity need to update its interior. 6 to 7 years ago infiniti has the best looking interior but not anymore. Having said that I still recommend this car as long as it’s still the least expensive one to lease
Went in for interior detailing and this is the best service my car and I have ever received. Friendly greetings from a beat after I walked in, I was checked in on multiple times while I was there waiting by different agents (offered water, sofa, coffee, and conversation), I loved the comfortable lounge space, and everything was clear up front from the get go. Don't even get me started on my car-- the interior previously looked like I had been giving rides to livestock, and now it looks fresh off the show room floor. Couldn't be happier and I feel like I got it for a steal :) Trust'em! You won't regret it.
Super fun car! Love it!
by Hooopie from Mpls, MN
October 11, 2018
This is a super fun car to drive. Looks great inside and out. Super awesome styling! Love how the auto headlights follow the rode. Auto drive is awesome on the freeway!
Everyone asks me about it! Wont have another car besides Infiniti!
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