Used Audi Q7 45 Premium Plus for sale near Addison, IL

I recently had the pleasure of interacting with Brian Balinski at the Audi dealership, and I must say, his level of customer service exceeded all expectations. Despite the dealership being busy, he made me feel like I was his top priority. Brian's knowledge of Audi vehicles was truly impressive. He patiently listened to my questions and concerns, providing thorough and informative answers. It was evident that he was not only passionate about the brand but also dedicated to ensuring customers like myself make informed decisions. What truly stood out about Brian was his attention to detail. He took the time to understand my needs and preferences, guiding me through various options and features tailored to my preferences. His patience and willingness to address every query instilled a sense of confidence in me throughout the entire process. Moreover, Brian's professionalism was exemplary. He maintained clear communication at every stage, keeping me informed about the progress of my service and promptly addressing any issues that arose. His proactive approach and commitment to customer satisfaction were truly commendable. Beyond his technical expertise, Brian's interpersonal skills were exceptional. He exuded warmth and sincerity, creating a welcoming atmosphere that made me feel valued as a customer. His friendly demeanor and genuine interest in ensuring my satisfaction left a lasting impression. I cannot recommend Brian's customer service enough. He embodies the epitome of exceptional service standards and is a true asset to the Audi dealership. If you're seeking a seamless and enjoyable experience, look no further than Brian. His professionalism, attention to detail, and willingness to go above and beyond truly set him apart. He truly deserves a longdue promotion.Thank you for making our Audi experience a memorable one. We look forward to continuing our relationship with Audi, thanks to outstanding representatives like Brain Balinski. Thank you, Brian, for your outstanding service and dedication to exceeding customer expectations. You've undoubtedly earned my loyalty as a satisfied customer.

Great experience with John and Florin. They know their stuff which made this transaction stress free.

Well built vehicle drives well and is very comfortable. I would recommend this car to anyone that is looking for style and comfort in a car.

Bill was outstanding. Never felt pressured and was very patient. Would highly recommend him for your auto buying needs. Bill takes away all the negative things associated with the car buying process.

My dad and I worked with Linden to purchase a used Audi Q5 as my first car. Linden was very patient and detailed as he explained pretty much everything I needed to know about buying a car and driving and maintaining my Audi. The facility was really neat and organized, and I really enjoyed taking the car out for a spin as well. Thanks to Linden, I'm an Audi customer for life!!

Fernando Rodriguez was an amazing help in our search for a used car for my son. His follow up was great and went out of his way to get answers for all of our questions and concerns!! Thanks again Fernando!!!

We had been searching causally for a few months for a plug in hybrid suv. We had toured a bunch of different brands and nothing felt right. We made an appt to see one at this dealership and we’re blown away. The team gave us our most in depth tour (over 2 hours ), helped us navigate finances and find the perfect vehicle. We loved working with Wesley and Jazmin. We’re based in the city, but found the dealership so easy to get to. As young professionals, this was our first big car purchase and know it won’t be out last with this team.

Was Very easy and pleasure people to work with I will highly recommend 5 star ⭐️ ⭐️⭐️⭐️⭐️

A dealer with a unique eye for high quality vehicles. They find amazing cars. They are easy to work with and they have great shipping options. I will buy from them again.

I can’t tell you how much I love this car. Drives like a dream compared to my Cadillac Escalade. Handles well with plenty of acceleration. Nice clean designed exterior and well appointed interior. Only flaw are the drink holders and the lack of remote start since it is German.

Purchased a used Audi recently and was very happy with the sales person, Sabina. She was patient, knowledgeable, and communicated very well (responsive). Ended up financing because we were out-of-state buyers. The finance manager was fantastic and worked quickly. She was also very knowledgeable and helpful. Here’s why I only rated 4 stars - there was some sketchy deferred maintenance that was not addressed prior to offering the car for sale. Notably mismatched front tires and 4mm rear brake pads. The dealers own tech inspection sheets noted the need for immediate attention to the rear brakes, but they were not replaced. Mismatched tires, in my opinion, are also a safety issue. I can only imagine these issues were not addressed to maximize profit and that’s okay as long as the car is priced right. And it was, BUT I can’t imagine a less than 2% change in price would have stopped a sale. Safety is paramount.

I was in for an oil change and Mike the service rep said I could also do my 40000 mile service. I got it all done in less than 3 hours. Great experience

Nealy was awesome to deal with. Highly recommend this dealership if you’re shopping for a new Subaru.

This is my 3rd Audi! I love the German engineering! Interior is simply amazing! The heated cool massaging seats will spoil you! Just buy one!

Nice folks, sales lady Lainie was very easy to get along with and although i didnt buy, id have trouble going back, except for the horrible traffic in the city.

I had been searching for months to find the right A8L. I had been to another dealer to look at a 4.0 in the color I wanted, but there were so bad it almost turned me away from Audi altogether. I saw on cars.com they had a car that was very close to my requirements and it was one year newer and Audi Certified. I did not get as much for my trade as I reasonably expected but overall I feel like I got a good car at a good deal. Wendy was my "brand specialist" and was very professional and knowledgeable. I recommend them as it was a good experience, which I can not often say about buying a used car at a dealership.

Amy in customer care & Tony the tech guy are fantastic! I bought my car at another dealership which isn't as pleasant or great to deal with as much as Audi Of Orland.

Great team with excellent customer service. I have previously owned BMW/Mercedes, and most recently Audi from another local dealer. The Audi Team at Orland Park got me a great deal (beating several other competitors in the area) in the exact vehicle I wanted, and made the process of trading my old vehicles seamless. While the process of buying or leasing a new car can often be confusing and painful, Peter Mangano's team provided straightforward, excellent service. It has been my most pleasant and efficient car experience to date, and they went above and beyond to get me what I needed. I am a loyal customer from now on!