I was in the market for a new vehicle and Dean Team had a 2013 BMW 328i Convertible for sale that i was interested in. Prior to looking for a new car i had a accident with my 2012 Hyundai Equus and they took care of me while all the other dealerships i went to were low balling me on my trade in Eddy was able to hook me up with a great trade in price! I purchased the BMW and iv been super happy these guys really make you feel like family! Looking forward to purchasing more vehicles from them! Dave Zor was also great he got me in and out with in 45 minutes!
The staff especially my Sales guy Kurt Convey were amazing. I originally planned to build and purchase my car, however circumstances required me to purchase the car sooner that expected. There was nothing Kurt could do to make the car production go any faster, so he found a vehicle on the lot that exceeded my expectations and stayed within my price range, He truly went above and beyond, and did it all quickly.
They guys in the show room were polite and friend and they were prepared to answer my questions and meet my needs We did purchase the car and transaction was professional and the car just live it. I???m sending them some of my family member. 5 stars to there GM. Edin Hadziefendic
It's pretty nerve racking purchasing a car sight unseen from 9-hours away, however Dave made the entire process easy! Dave answered all of my questions and fulfilled my requests in a timely and professional manner; qualities that only one could expect from an expert such as himself. Even though I had only spoken to him on the phone once and the rest through text message, I knew that I was in good hands. I would highly recommend Dave to anyone that would like to purchase one of Dean Team's fine automobiles, but has any qualms due to distance. I can only imagine what purchasing a vehicle from him in person would be like!
Very easy to purchase, the entire thing happened over email and the papers were signed via overnight FedEx. Less than 1 week later, the car was in my driveway. It does take longer than a traditional dealer, but you don't have to sit there for hours while the paperwork and financing takes place. The car came in immaculate condition, no paint chips, no scratches. Interior was perfectly detailed and cleaned. Good price, low mileage, clean history report.
I worked with Jan from Carvana- she was able to explain to me the process, make sure I was comfortable with where it was at, was able to be reached and kept communication open. The pick up process went smoothly and I was able to sell my car without any glitches.
Murray Newton is a knowledgeable, patient, kind person. Not just a salesaman - a truly good person. Absolutely no pressure tactics. He spent an entire 4 plus hours allowing me to learn and test drive 3 vehicles in lousy cold, snowy weather. I never felt as though he was losing any enthusiasm for what he does or impatience with me. I would recommend him to anyone without hesitation. If I am in the market again, he would be my first call.
Scheduled appt for my 2017 Honda CRV, the lane change departure sensor warning was off, and rear warning was sensor was off. Paul Quisenberry was my Service Agent, he was very nice and explained what he was checking and why. Very efficient and also washed my car while I was there. While I waited the Loyalty Rep checked on me, to make sure I knew what the Loyalty Program was about, I appreciate their attention to detail and great service.
Great experience at Carmax at Mid Rivers in St. Louis. We were looking for a low mileage 2014 Toyota RAV4 and we found the SUV we wanted on the lot. In total it was the fastest we have been in and out of a dealership after buying the SUV.
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