Buying a new car is typically something I don't look forward to. Working with sales specialist Don Kim and General Sales Manager Rui Tome ,this was one of the easiest and enjoyable experiences I've had when buying a new car.
Jason & Huey, what a great bunch of guys! Jason worked every avenue over 2 days not giving up until he was able to find me the best interest rate & financing for my pre owned 2018 Audi A4. it was a pleasure from the minute I walked in working with Huey and chatting with him, until I drove off in my new car. There was a point when I didn???t think I was going to get financing, but jason & Huey were a team and worked endlessly until it happened. I am so Thankful to Jason & Huey and their amazing team. I felt like a part of the family immediately, no stress or anxiety... I not only left with my dream car but I also left with new friends I highly recommend this dealership and These guys when looking for your next Audi! Thanks guys 😊
I was looking at a used car so after emailing them, I spoke with the sales person who told me a lot of people are interested so they needed to know right then if I wanted it or not. I had to bring my car in to see the trade in price immediately. After seeing my car, they offered a lot less then I wanted, so I said I'd get back to them that night. The manager said take your time. They emailed soon after and said it had been sold.
Went to check out a used Audi Q7. Also test drove a 2018 Audi Q7. Levani was our salesperson and he was excellent very knowledge and kind and worked with us in every way. Unfortunately we did not buy but if going to Audi Manhattan ask for him.
I cannot say enough good things about Audi Manhattan Service. More than once I was burned by my Long Island Dealer, and Manhattan Audi came through every time, from replacing a missing part to making maintenance and convenient and easy as possible. I have not experienced better service at any car dealership.
I recently brought my car in to be serviced and was quickly and warmly greeted by Janet Sukhram. She gracefully walked me through the servicing process answering all of my questions and addressing my service needs. While inspecting my car she noticed my rear bumper was dented. The dent was already scheduled to be fixed at a shop around the corner which would require another trip back on a later date. Janet immediately offered to handle the issue on-site and contacted her body shop manager (Corrado) to provide an estimate of work to my insurance agent. Janet's proactive approach to service exceeded my expectations and saved me a lot of time by consolidating my trips. OUTSTANDING WORK Janet & Team! Definitely deserving of a 5 STAR rating +++
Very efficient, smart team, entire experience was great!
by adih123 from DealerRater.com
December 3, 2018
Experience was more than I could ask for. Mike Boden was on point and a great partner in getting me into the car I wanted. The premises are very welcoming and the staff courteous and very helpful. Highly recommend this dealership.
Aaron went beyond his duty to help me purchase my dream car. His friendliness and calm personality is a winner. He took the time to show me all the features of the car and in fact followed up via phone calls a few times to make sure things were ok after the purchase. He is keeper!!
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