Was making a private sale of our 2015.5 XC60. They allowed me to book a full inspection with very little notice, and did a professional job on the work. They even provided their observations on the prospective buyer.
A NICE SIZE SUV
by MARCUS from WESLEY CHAPEL, FL
November 23, 2018
CAR SITS AT RIGHT HEIGHT ...NICE MEDIAN OF NOT TOO HIGH. THERE IS PLENTY SPACE. THE RIDE IS SMOOTH FOR AN SUV AND VERY QUICK WITH RESPONSIVENESS. IT SOUNDS GOOD AS THE EXHAUST CAN BE CHANGED. VERY QUIET CABIN .
Friendly service, great prices, no pressure. Great used car selection. Worked with my bad credit. I would highly recommend these guys!!! Thanks again, Marin Mazda.
A fun SUV
by Dave SQ5 from Plymouthn MA
September 13, 2018
Just bought the SQ5. It puts a smile on my face every time I drive it!!! It is fast and handles terrific!! Practical because it is an SUV!! Interior is amazing with diamond stitched seats and aluminum trim! Best car or truck I have ever owned! A sports car that doubles as an SUV!!!
Last Saturday I leased a Cx5 from Royal Motors and had an excellent experience. My sales person was Sierra who I was fortunate enough to meet for the first time the previous week. Sierra was patient, professional, knowledgeable, and in the end delivered on everything she promised. I absolutely love my new Mazda CX-5! With Royal Auto’s pricing and Sierra’s trustworthy service, there is no reason to shop anywhere else! Thank you Sierra and Royal Automotive Group!
Big mistake poor service
by BMWhereicome from Ny,N.Y.
October 17, 2018
Had several q5s and was convinced by dealer to upgrade to the sq5. Big mistake. Car can’t handle speeds over 55mph. Starts to shake and hum. Terrible clunking sounds in cold weather. Horrible braking even in moderate conditions. Audi and dealership no help and frankly disconcertned with issues although they acknowledge the problem. I was a 15 year Audi owner. They lost me and everyone I know because of this.
Ricky gave us quality assistance to find our next car...AN SUV !!!!We are ready for our move to Montana, all seasons to go...especially the SNOW!!!!
We love you Ricky!!!! Thank you for making sure we will be safe when we drive.
With Warm Regards,
Christine & Jim
BEST CAR EVER DROVE
by MAUI from Boise,id
August 6, 2018
Beautiful car with all the features anyone could ever want. SQ5 has diamond stitched leather seats as an upgrade option, well worth the few extra dollars. Interior design is plush and beautiful. Fun car to drive or ride in.
I ordered an Audi Q7 remotely
The rep and financing manager were courteous and fast to process the deal. It took only a few days to have the whole contract signed and the car shipped. The car mileage and Carfax report were as displayed online.
I asked the rep if the car had no specific damage that I couldn;t see on pictures he said no but there were actually several scratches on the inside plastic nothing huge but still disappointing
The manual included was for another model (TT)
Overall a good experience with a courteous and responsive team I'd recommend working with them
Most fun car I ever had
by ritz from chicago, IL
May 29, 2018
This car is just what I was looking for; agile, reliable and comfortable. on top of this very stylish and eye catcher. certainly make me feel proud owner :-)
Poor communication.. took my business somewhere else
by Kenneth H Garnett from DealerRater.com
October 17, 2017
I ordered a car from Audi Burlingame based on a recommendation from my boss. Unfortunately, YMMV as my experience was no where near hers. Once the car was ordered, the communication was virtually non-existent. Emails and phone calls to the sales adviser went unanswered or returned. Eventually, out of the blue I got a call telling me when the car was being built and when it should arrive. However, I had already moved on and secured a same vehicle at a discount with more options. Needless to say I cancelled my deposit with Audi Burlingame. If the sales adviser would have been more communicative, then I more than likely would have waited for my ordered vehicle.
A fun SUV to drive
by Serious driver ... from Raleigh, NC
April 8, 2018
I've owned Volvos, Saabs, Mercedes, BMW and other cars and SUV's during my lifetime. This Audi SQ5 is one of the most fun cars to drive that I've ever owned (the others being a 2002 Saab 9-3 Viggen and a 1998 Audi A4 2.8L). I only wish that Audi had updated the technology for the SQ5 earlier to have included this model year.
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