I???d been looking for a car for a few months, searching dealerships online and in person. After a few initial emails, Ryanwas very helpful in talking to me about what they had available and in my price range. The website is very responsive and is always updating so there were many options. Within the first visit, I had test driven my car, filled out all the paperwork and was able to leave with the car on a Saturday! The staff is very friendly and filled with positive vibes. I will be recommending to anyone in the tri-state area to choose Kar Korner!
Alex was recommended by a family member who bought a new CRV. We specifically asked for him and ended up purchasing a new Odyssey. We appreciated how Alex went to bat for us and definitely earned our business. He worked with sales manager Chris and clarified our questions and negotiated a fair price for our trade in. Finance manager Jim explained warranty options and was gracious about adjusting the bill after we added the new vehicle and compared notes with our insurance. Overall, Napleton staff appear to value each other and customers, resulting in a extraordinary family friendly environment and surprisingly pleasant experience. Genuinely caring people! The vanishing deductible on our extended warranty was icing on the cake!
Very easy to work with John.He is a very straightforward guy. Goes way out of his way to make sure you’re comfortable with whatever you were about to purchase .He let me drive several cars and really spent a lot of time with me and never showed any pressure I would go back to this guy in a heartbeat
Julie was great. She had to work very hard to find my red Forester with the equipment I wanted and didn't give up until she did. She answered all my questions and reassured me that I really has a car even though it wasn't physically there yet. She showed how to work and find everything I needed to know to drive it and let me know she was always available to answer any more that arose. It was and is a very good experience.
I was treated courteously and quickly. This is an absolutely great service group. The people are friendly, helpful, and knowledgeable. If they don't have the answer they will find it. They are always willing to go above and beyond the call!! Vehicle was in and out sooner than expected and done properly. I have the greatest regard for Service Rep. Alisha, Manager Sean and Scot the OPS manager. They all go the extra mile.
The salesman Doug was very helpful and knowledgeable about the truck I was interested in purchasing, there wasn't a vehicle on the lot with all the options I wanted but the dealership was very helpful in locating one the way I wanted. It was a very pressure free experience, I have accessories ordered and hope that transaction goes as smooth as the purchase.
ok so I take back my last review. I bought my car and it had some problems. I originally jumped the gun on making a bad review. I seen so many bad reviews about them not wanting to help fix problems with cars. but after talking with them they meet me over half way on the cost to fix my exhaust manifolds and catalytic converters. im more than happy now and they made it right. I would recommend them but also please take the cars to a mechanic to make sure everything is what its suppose to be. thanks twins for making this a good experience. Thomas Austin
My family have been purchasing all of our Honda???s from Napleton in Loves Park for the past 22 years. This is our 8th Honda we have bought and we keep coming back because of the friendly and excellent service we always receive. The last 4 Honda???s we bought have been with John Vang and every time it has been a great and pleasurable experience. I would highly recommend John and his team. -Paul
My husband and I have worked with Mike Massaro on 3 different occasions and he???s always very friendly, personable and knowledgeable about the cars we???ve discussed with him. He always makes us feel like he truly cares about us and that we leave as satisfied customers.
My wife and I are very happy with the service we received. From the first time I called about the Chevy Colorado we bought. We live 3 hrs away and AJ was great to work with and didn't hide anything from us. If you live in the Rockford area and are looking for a car, look them up.
My son and I were looking for a reliable, newer car and were very satisfied with the assistance given by the salesperson I contacted over the phone about one of the cars listed for sale by Champion Auto. The process took 2 days to complete as I asked the salesperson to drive the car and inspect the car again as I asked for specific conditions about the interior/exterior of the car. They were very accommodating with all my requests. I bought the car over the phone and we picked it up 2 days later. The car was as explained and the paperwork was done quickly! Very happy with the transaction and will buy again if the opportunity arises. Thanks Jeff
I have purchased many cars in the past, this was the first time at Champion Motor Cars. The experience here was great compared to other places. I really felt like Bill, the owner, was interested in providing an enjoyable experience, without the normal pushy feel of other dealers. I was not able to make it to look at the car until near closing time due to my job, Bill had no problems with staying late answering any questions I had and completing the sale. Not only did Bill work hard during the sale, but continued the next day, after signing all the papers, I recieved a call from Bill the next morning asking me if I could come by again to sign new papers, reason being he kept working and was able to lower my interest rate. Needless to say I would highly recommend this dealer to anyone who would like to enjoy a great experience when buying your next vehicle.
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