I heartily recommend Anthony for all your service needs. He is 100% customer focused... and very helpful. Always does the followup, makes sure you are completely satisfied with the support. Great guy. Ontario BMW is lucky to have him.
Worst car I've ever driven!!
by DaraDC from Vienna, VA
November 17, 2018
Getting this car back in jun of 2016 as a brand new lease from BMW of Fairfax, I've been in the service department almost every 2 weeks. I had an accident due to a brake failure, the A/C broke down after 3 weeks of picking up the car, and so far the dealership has changed 4 set of the whole brake system. NOT A RELIABLE CAR AT ALL. Looks are good, Quality is HORRIBLE?!
Long time coming for this review.. After having issues with my BMW and not getting them corrected at another Dealership, I tried Ontario and take goodness I did, the customer service provided by Anthony Zabala is by far the BEST! Anthony thoroughly explained what there technicians will do to find the issue and have my Alpina running with no problems. Communication is key for me and Anthony exceeded my expectations, takes his time with my vehicle as it was his own! I will always bring my BMW to Ontario and will continue to refer customers to Anthony. Thanks Ant!
The type of car you can drive all day
by williamdotr from California
June 17, 2018
The car was amazing! As a previous BMW 3 series owner, I would highly recommend the 320i! Affordable price, quick, stylish and great gas mileage!
This place always exceeds my expectations. My advisor Sergio always makes me feel right at home. There's always great coffee & plenty of water & goodies to munch on. It's a great place to service your BMW.
The best stylish car I ever owned!
by Kentheactor from Orlando
June 3, 2018
One of the most spectacular vehicles I’ve owned. Perfect drive, great interior, great performance! I most definitely will recommend this to my friends, family, and coworkers.
Pamela Allen was ve ry nice to me. It was re fresh ing to have that kind of service when you are not expecting it.
Top notch car with style and reliability
by Artist/Photographer Kim from Cottleville, MO
May 24, 2018
I think this vehicle is great. It drives smooth, has plenty of zip and gets great gas mileage. It is an outstanding product and I recommend owning a BMW to anyone who appreciates a nice looking car and enjoys driving. I especially like the fact that you don't have to change the oil very often according to manufactured recommendations it is alot less frequent than other cars.
Although the car we wanted didnt work out, the customer service was excellent. MARCUS is a STAR! He should be in management. I have brought many mercedes in the past. Carmax is turning the tide when it comes to purchasing vehicles. The best thing to do when you buy any car is to take it to another mechanic, and then bring it back to the place to be fixed within the warranty period. The Truck I purchased from them a year ago had a few issues but they did take care of it and I've not have any problems since. Carmax has set the bar high for purchasing returning and anything to do with cars. BRAVO!
Overall best choice I could have made
by KeithDunham from Wake Forest, NC
June 18, 2018
This car does not only have the classy look that I like but it also has very good gas mileage, comfortable on the inside, a great speaker system. Its performance is excellent. It drives more smooth than any other car I have ever driven and picks up speed well too. I would definitely recommend this vehicle.
I worked with Jan from Carvana- she was able to explain to me the process, make sure I was comfortable with where it was at, was able to be reached and kept communication open. The pick up process went smoothly and I was able to sell my car without any glitches.
April 15, 2018
Amazing BMW for a daily driver! Love the car and how it rides is so nice! The premium package is the way to go! Turned in lease with 20K miles...absolutely perfect!
After visiting several of the typical dealerships I walked away confused and Unsatisfied. After visiting Carvana.com I picked out a vehicle to my liking and price point fill out the paperwork got approval I had my new vehicle delivered to my front door. Most typical dealerships you spend half a day walking away with an overpriced vehicle in an overpriced interest-rate. Carvana has made it an enjoyable experience and it can be done from the luxury of your Home. Thanks Carvana.
April 9, 2018
The ride is wonderful and did not face any issues with the vehicle except for one thing for such a high end vehicle the USB PORT HAS BEEN provided in wrong place. Long distance drive is wonderful and very smooth. Picks up the speed like cheetah. Only thing other than USB PORT LOCATION I did not like run flat tires. The never advise any customers to install continental run flat tires which does even lost for three months
Just leased 3rd BMW and I couldn???t be happier. Top notch experience and best price!! Found the exact trim I was looking for and price far better than the competitors. Thank you Michael! I???ll see you in 24 month!!
Favorite Car I’ve owned!
by Jaronalexander from Austin, Texas
May 23, 2018
The car is just what everyone needs! It has the perfect amount of Power, unmatched quality, and I never worry about tomorrow! I will only buy BMW from now on!
Sirius XM gave me a call telling me that I had a free subscription which was going to end. I had no idea that I had a free subscription available... Arthur spoke to me and cleared things up about all the features. He and I met as well to get a better understanding of the car that I got. I have had 7 BMWs and I am finally confident in saying that I know how to use my beautiful car.
Best car i’ve drove in these days.
by Sportsfan from Scottsdale,Az
April 7, 2018
This is the perfect car for nice performance and good drive experience. Best car ever. I use this for daily commute and nice to drive for long drive.
Had to get a new lease because current 320 is over miles and lease is due in a week. Stanley took good care of me and Angel set up my phone and explain whats new on my new 330i. Beautiful car and surely I will enjoy this new ride.
by E. from NY
November 24, 2018
If you need a small car with basic features - no camera, no park assist, no alarm, manually adjusted seats - this one is for you.
This is the third car my family is getting from this dealership! All our experiences from this dealer were beyond perfection. Angel the Genius had water ready in my sisters new car during delivery. We will be back soon!!!
Nice Performance Machine
by Dcskins8 from Bixby, OK
October 22, 2018
Great car from a performance standpoint. Handles the road like BMW is known for. Really nice exterior design. Leaves a little to be desired in regards to interior features for a luxury car.
Loved the car, the people, the service from this place! Cool service plus awesome sales and product specialist. All these new stuff on the car did gave a me headache but Angel the Genius help me understand how to easily operate all!
Drive in Style
by Dean0922 from Vernon, CT
October 2, 2018
This car is stylish, sporting and very comfortable. It is extremely responsive and a smooth ride. The only things missing is good storage in the interior and a built-in compass!
My sister and I came to McKenna BMW to look for a 530i. We loved Stanley and what he was able to do for us. Arthur stayed behind late and went over the car with us too. Good service.
Car serviced quickly
by Robert Philpot from West Hempstead
January 10, 2019
Great place to service your car! I was greeted immediately when I pulled into the service area, the Service Advisors were very knowledgable and courteous. Thanks to Manager Farhan mirza for getting the car serviced quickly.
The waiting room was very comfortable with complimentary WIFI and good coffee. The checkout was seamless too, helped me take care of the payment quickly and I was on my way. Good Job to certified select motors.. All the staff were very friendly!
This is one of the best experience I had at a dealership. Would definitely come back!
came down to pick up my car from service and had an issue with my radio because of the updates. Angel the genius came to fix it for me within a min.... knows what she was doing. Thank you Mckenna BMW along with great people here!
by Les Jones from West Hempstead
January 10, 2019
Great job! Farhan mirza was very helpful and we enjoyed the whole experience. We came all the way from Boise Idaho to buy a car here, and would do the same again.
Exceptional service by Glen. He was very pleasant and willing to work with us and come to an agreement, all in a very prompt manner. Would definitely recommend to others.
Couldn't be more happier
by Lassya from Toledo
May 24, 2018
I believe I got the BMW for a great deal. The car is very well maintained and looks amazing. When I went for a test drive, I knew for sure that I am going to buy it. Now I own it and I am really happy about it.
Fantastic car buying experience. Great and quick responses. Answered all by varying questions. Very easy to work with. I was able to negotiate and agree on parameters of a deal via email/text, thank you Adam! I live in Northern Ca and they by far had the most competitive pricing I could find on a CPO Infinti in all of CA. They were even able to overnight the documents for me and arranged to ship the vehicle to me, which eliminated the inconvenience of me traveling down to purchase and pick-up the vehicle.
This is one of the best experience
by James Jackson from West Hempstead
January 10, 2019
Had just got my car totaled. Decided to look online for cars. After deciding on a car I came to their site and asked if a certain car was available. Farhan mirza quickly responded and helped me out. I did the same to another dealership and only got automated responses. Personal service is what I like! And if that's what your looking for, come shop here! The entire staff is really nice! Overall a quick, easy, and great car buying experience. Thank you Farhan mirza you took the pain out of buying a car!
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