Buying a car from them was quite smooth. They had many variations of the model I was looking for and were quite willing to show me every one they had in stock. They had posted sale prices online for some of the cars they had in stock but discounted others which were advertised at a higher price. Negotiations for the price were fairly quick. When signing the paperwork, there was the typical sales speech to sell me additional services but when I said I was not interested the sales talk stopped.
I had bought a different BMW from another dealer 5 years earlier. That dealer's service department gave me quite poor service. I often had to take my car back to them right after they serviced it. I checked online reviews and found Stevens Creek BMW seemed to have the best reputation. I had bought parts from the Stevens Creek BMW parts department and was quite satisfied with the experience.
I was seriously considering switching from BMW to Mercedes Benz but my experience with and the reputation of Stevens Creek BMW were enough keep me interested in a new BMW even though I have had excellent service provided for my old Mercedes by a nearby dealer.
Too soon to judge, but I love it so far
by Blehman from Harrisburg PA
November 29, 2018
I haven’t owned it for very long, but so far I love the car. I can honestly say I look forward to getting into it to drive to work every day.
Leased my 2019 X3 from BMW Mountain View and I would say that the process was certainly positive. People here were knowledgeable and ready to provide you with any information that might help you with the process. They made sure that you are satisfied with your choice. Overall I would recommend the place to anyone looking for their next purchase.
by LUX FAN from NEW YORK
January 9, 2019
This is the sports model which my son loves. I had a 2013 luxury model before , which I liked better, but this is a great car. Rides smooth and very comfortable. I want the X3 next. I like SUV's.
I had a great buying experience. I ordered M40i through Hadi. Hadi was professional, courteous, and helpful every step of the order and buying process. He returned my emails and calls promptly. And, I am very happy with my M40i.
Love my BMW.
by GiGito7 from Tampa, FL
December 30, 2018
This car fits me perfectly. Love the change in the navigation system. Lots of room yet not too big. Great gas mileage. Love my BMW.
After getting recall notice I called the number given but they never answered. After a second notice I called a second number and got an answering machine and left my name and number. They did not call back. After I got a “Final” notice I able to get a live person and set up an appointment. The service agent was courteous but they were only able to complete one of the two recall items.
Just bought it
by Shannon from Catonsville, Maryland
December 29, 2018
I just this two days ago and it is driving so much better than my Mercedes. A much smoother ride with a lot of features to make my commute more enjoyable.
Wayne tried to follow up after the car was done but the phone number on the record was not correct. He made every effort to connect with me. Excellent job!
Very good service
by olga graham from West Hempstead
November 25, 2018
I recently bought a Mini Hatch from Certified select motors and have to say the service was excellent. The organisation for such a busy place was first rate and all the staff were very knowledgeable and helpful.
Good experience overall. Sales person was great. Had to wait a while for the financial person to process paperwork, but once we met with him everything went smoothly. I think it was a busy day for sales. They are in process of remodeling so they are in temporary quarters. They handle that well considering.
by iris snyder from West Hempstead
November 25, 2018
Staff were very helpful and took the time out to make sure all my questions were answered and in also in weighing up my options.
Found the car we liked. Did not get good trade-in value for my car.
Probably one of the best sedans ever made
by 5240rk from Boston, MA
December 1, 2018
I have owned this vehicle for over a year now. I have 13000 miles on it with no problems at all. For me, this car is the perfect balance of comfort, practicality, performance, and style. It has a comfortable and supple ride when you want to take a leisurely cruise. But switch it to "sport" mode and you can toss it around corners and race down the street if you want. At 100 MPH on the highway it feels like my wife's toyota at 50 MPH but quieter. It is built for autobahn speeds so it loves travelling at high speeds. It is rather quiet at those speeds and very stable. Sometimes when I am in the left lane on the highway I look down at the speedometer and am surprised at how fast I am going without feeling like going that fast. The electronics and infotainment in this car is the best I have ever had in any of my previous cars. The voice recognition software in this car is awesome. You press the TALK button and say "Take me to 6743 Oakbluff Rd, Ossining NY" and it never fails to recognize what you are saying. The Navigation system recognizes your command and maps out the route for you without touching any buttons. The radio and music buttons are extremely well designed and intuitive. There is so much better human-machine engineering in this car than any Japanese cars I have ever owned. I love the sport seats as they are power adjustable 8 different ways and they hug your sides which is really good in spirited driving. The winter package comes with heated steering wheel. The entire steering wheel heats up toasty and it is such a blessing on cold winder days when you get into your car. In less than 30 seconds your seats and the steering wheen heat up beautifully. The AWD system is fantastic in NE snowy days. I don't think I will ever own another brand of car after owning this BMW.
I had a factory safety recall to fix. I had no problem getting the appointment as per my schedule. It was fixed as promised (time required). The dealer provided a shuttle to drop me at my home.
Reliable, with a dash of performance
by neilm from Eatontown, NJ
November 14, 2018
I need some horsepower, and a lot of features. This car meets all my needs. Upgrading from a 320i, the 330i feels more powerful, and the added features like blind spot detection, opening trunk with a shadow kick movement are super
Really good customer service, update me everyday on the status.
Wagon’s...the most underrated BMW’s
by zeiesfirdaus from Toronto, Ontario
November 2, 2018
The 3 series Xdrive wagon is one of the most underrated BMW’s in my opinion. One doesnt see enough of these on the roads. Drives well, ample space, much cheaper than the X3 (if you spec it right). Agreed that it has just a tad bit smaller cargo space than the X3. These stay on the lot longer (i.e can get a good deal from the dealerships). Happy driving.
I leased a 330i XDrive Wagon from Parkview BMW (Tommy Chan) in Oct. Got a deal on the demo and a great rate. Mineral Grey, Coral Red interior & M Sport option. Amazing car!
It was my best experience, Very fast and easy. There was a sales lady she was really helpful.
WOW! What a ride!
by my first BMW from PA
June 14, 2018
I test drove an Infiniti, Audi and BMW. The BMW definitely seemed to be "the most car for the money." I am mostly impressed with how spectacular this car rides. It performs so well. It is smooth, has incredible spunk and simply hugs the road. Love this car!
My BMW 330i is my first BMW. Love the economy, comfort and sport performance settings. Vehicle is very comfortable and has a quiet comfortable ride. The ease of changing digital settings while driving is exceptional. Going to seriously enjoy my first BMW.
FYI, just recently purchased this vehicle so these are early perceptions/comments. I was a bit concerned about how much I would like this car having only owned and driven 5 series sedans and wagon prior. However, the 330i wagon has lovely drive characteristics and a nicely appointed interior. There are a few items missing on the luxury options side, but it compensates with a more glove-like feel that provides a different type of driving confidence. I wish BMW still offered the 5 series wagon stateside, but this is a very nice compromise between utilitarian, luxury and driving enjoyment that I hope to enjoy for many years.
I am extremely happy with my purchase. My salesmen, Fred was exactly what you hope to find.
Extremely knowledgeable about the car and most important not pushy. My experience with Stevens Creek was exactly what I’d hoped to get. All of the staff I came in contact with were very helpful and professional. I would highly recommend purchasing a vehicle from this place.
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