Excellent Experience - Start to Finish
December 3, 2018
From the initial phone call to ask if the car I was looking at on their website was still available to my driving away with that car a few days later, this was the smoothest car purchase event I've ever had.
I worked with Jim Baker and never once felt pressured or handled. Every element of the trade in and purchase was described in detail and presented clearly. The same was true of the person who worked out the financing part of the deal, but I do not recall her name.
I researched the purchase for about 2 months and their pricing was fair. The car is gorgeous, immaculately clean and an enjoyable upgrade from my old 328ix.
I bought my first car 30 years ago and this is the first time that I made it through the entire transaction without being annoyed, angry or at least a little irritated by something before, during or after the sale.
It was a feeling of being a customer rather than being an sales opportunity.