Used BMW 330 for sale near Westland, MI

I have been dreading the car buying market because, for the last couple of years, the shadiness of dealers was taken to a whole new level. I had my name on a waitlist for a car, and it didn't seem like they were getting any anytime soon, so my husband told me I needed to make a decision. So, I was looking at a Mercedes, and my student mentioned that the new BMW X1 was worth checking out. I am SO glad that I did. We walked into the dealership, and were warmly greeted by the front desk. Shannon Polsgrove greeted us, and offered to help us. I told her what I wanted and asked her if we could build one out. She was so positive, fun, helpful, kind, and supportive throughout the whole process. She made me feel like I was ordering their top car in the dealership, and was patient with all of my questions. She gave her honest opinion about color and build, and the experience that I had been dreading for months turned into a fun and happy one, and I built a car that I am super excited about, after two years of not being excited about any. We also met the manager, Steve Williams, who was just as friendly and patient. Mind you, it was past closing at this point, and neither of them were rushing us, even with knowing that we still had the Mercedes to look at. We left and went to the dealership down the road, and had the exact opposite experience. I won't get into details here, but it solidified my decision that BMW of Farmington Hills was the relationship I wanted to create. We called the next day and placed a deposit, and as promised, we placed our order with the exact build, and were immediately given a production number, where we could track our truck. I have been told by so many dealerships that you don't get to pick anymore, and you get whatever comes in, and I'm happy to say, that is not the case with this dealership. Everything was stress-free and positive, and I can't wait till my car comes in! I have been telling everyone about my experience, because it really was unlike any car experience I've ever had! They have a customer for life with me! And now my family and friends are all interested in a BMW.

If you're like me, taking your car for service is right up there with going to the dentist. At BMW of Rochester Hills the team works above and beyond to make the process easy.  I'm not an easy customer, I blow in and out of the service depart like it's a pit stop at Detroit Grand Prix. Tonight I realized I had forgotten to grab my spare house key. My service advisor had ask me earlier that morning, "do you need any of these keys" and I said 'no' thinking I had a spare.  Not so and now, after normal business hours, I was locked out of my home. Perplexed as to if I call a locksmith, a local hotel or a friend for a night on their sofa... I contacted BMW of Rochester Hills via social media to let them know of my precarious situation. Within minutes they had contacted me back, circled the wagons and found a solution.  Not only did they rise far beyond expectations, later that evening they proactively reached out to confirm I had made it home safely.  That is customer service! The team at BMW of Rochester Hills recognizes that completing a transaction (be it sales or service) isn't the end but part of the process of building a long term relationship with a customer.  They are truly committed to delivering top notch service and genuinely care that your needs are addressed.  While I don't suggested you lock yourself out of your home to test the validity of my recommendation, I would highly recommend BMW of Rochester Hills, if you are looking for an organization that values you as a customer.

Scott Viau was a very patient and helpful sales rep. I was not sure I really was looking for a Jeep , but he found an excellent vehicle choice for me and did not pressure me . Once the transaction was completed he spent a great deal of time showing me all of the many features found on this car. He helped pair my wife and my phones and truly made me a future customer.

Not the kind of car I expected, but I have been more than happy with it. The 2019 330i xDrive has been safe, efficient, and makes you feel like you are flying in a Boeing 777 or an F-18. It is quieter, meaner, and comfortable for long trips. That being said, some maintenance costs are high, but if you keep it for long run and maintain it thoroughly, it will last long enough.

I dealt with Doug E. Fresh at the dealership and he provided an unprecedented demonstration of professionalism ans salesmanship. After submitting my query online, Doug E. Fresh was the first person to follow up on my request, get me the information I needed, and went on to sell me a car, within about 2 days. My search for a car was very strategic so when it came time to buy, I already knew EXACTLY what I wanted. Doug was able to put my work to reality, and now I am a proud owner of my FIRST Chrysler product. Because I was pressed for time, and very particular, I had my doubts, especially having talked to so so many people responding to my request for information. The entire transaction was handled like text book, find what you want, talk to Doug, sign and drive. The way car buy is supposed to be in the next generation of eCar buying. Go see this guy, he is AWESOME ! Thanks again Doug, the ride is AMAZING ! Maybe I'll come back and buy a Hellcat next time.

I really like this car. It's very responsive, fast, stable, great turning and traction on the road. I gave it all 5 stars but please know that I ordered it new with the features and interior that I wanted. I live in the North East, so I got the all-wheel-drive.

A first time customer I was blown away by the expertise and full detail of knowledge and feedback of all my concerns. I will shope again in the future

Brandon Harris is the best manager I’ve ever experienced in a car dealership, honesty and transparency!

HIGHLY RECOOMMENDED. We had a very pleasant experience at LandRover Novi. Wayne was the salesman. He is extremely knowledgeable and very helpful. From the ordering process to the delivery we had no trouble. He and the dealership was very accommodating and helpful for all our requests. I have zero issues or complaints. I strongly recommend them. This is our first time purchase of Range Rover my wife's dream car. We are excited to have the car. Wayne went over all the options and add ons, and gave an honest advice regarding all these options. We did not feel pressured! Hard to imagine these days!!.

I went to Auto Empire Collection looking to buy another car. There I was greeted by everyone. Great experience and wonderful consumer service. Thanks to John and Mike.

No problems in the three years I have had the car. Great for commuting and for long trips. I have had no major expenses or issues

I absolutely love this car. I’ve owned it for over a year purchased and certified preowned with 26,000 miles and currently has 48,000 miles. I previously owned a 2022 Lexus iS 350 which I also liked and a 2017 Lexus iS 300 really enjoyed owning both but this one is the best of both worlds. Its fuel efficient and a joy to drive every day. Maintenance will be slightly higher than the Japanese brand. It’s a delightful vehicle for long trips. Highly recommend.

Best place around. Best cars, best people. Easy to see why they are voted number 1.

Based on my experience, I would definitely recommend BMW of Farmington Hills. The dealership was nice, as was the staff. Ryan, my salesman, went above and beyond to help me get the best deal and made the car-buying experience easy. If you’re in the market for a new vehicle, head over to BMW of Farmington Hills and ask for Ryan.

I was kept informed and treated very well. The dealer took care of the problem efficiently I would recommend them and use again for all my auto needs

I?ve never had a bad experience here. The staff is friendly and knowledgeable. Service is always efficient. I will turn to champion for all my future vehicle needs.

The BMW 330i from 2017 is my favorite BMW it has just enough legroom for me and my family but what I do not like about it is that it does not have a moonroof and the CID screen is too small and there is not very much AC controls in the back.

I met Darryl on 3/6 looking for a car. My car died one month prior. It had 224k miles and was 18 years old. Had done some research and was hoping for a car to go the mile like my previous one. We looked at two nice cars but didn't quite fit what I wanted. Told them I'd have to get transport to come back. Darryl said no problem he'd pick me up. Came 3/9 in the camry they had on the lot. I drove it and I couldn't believe it was a used car it was immaculate and drove seemlessly. After some negotiations we arrived at a price. I met Michael the finance mgr and did some paperwork. Said I'd come back with the payment the next day. 3/10 I couldn't get transport so Darryl picked me up again in the car. I was convinced (by some miracle) this would be my ride. Had the car checked by a mechanic and except for brakes (normal maintenance) the car was "perfect". If you need a car this is the place.

I loved this car but move into a convertible. Never had an issue with it. Garaged all winter. The car was maintained only by BMW and driven only in the spring and summer.

Always a great experience purchasing a vehicle from Suburban of Ferndale, Leon always finds the perfect vehicle at the right price.

Had routine service done to my car on (3/8/18) at BMW of Ann Arbor. As typical a very positive experience. Derek West, the Service Consultant who I work with, does a great job of blending responsiveness, professionalism and thouroughnes and is always a great ambassador for the dealership.

The best customer service I’ve ever had when buying my X5! My sales consultant, Ms. Brigid O’Sullivan, was absolutely outstanding—helpful, patient, and professional throughout the entire process. The finance manager, Mr. Ryan DeCosse, deserves a special mention as well. His knowledge and guidance made everything seamless—big salute to Ryan! I highly recommend this dealership to anyone looking to buy a BMW.

I it a pot hole on the interstate and blew out a tire. I was able to get my car to the dealership that night and I was there at opening the next day. Dereck had my car ready quickly so I could get to a funeral. Great team at BMW of Ann Arbor.

We took our car in for routine maintenance, which they seem to have performed very well.

I have purchased 2 cars here, i get great service and would highly recommend. I love i can trust in the quality of the work and get great level of care from service advisor Dusty. Always fantastic service every time I drive in I am greeted right away with a smile. Thank you for great quality service and care.