I inquired about a car from Cars.com and within the day someone from this dealership contacted me. Bryce and I chatted over phone calls, emails, and text message. We were able to get all of the negotiating out of the way, appropriate paperwork done, and in full agreement before I even sniffed the door at the dealership. I was in and out of the place in less than 2 hours. When was the last time did someone ever buy a car from a dealer in that kind of time? Probably no one. Top notch service, eager to work out the best deal and completely comforting. No sneaky stuff there. Financing was a breeze. Nothing negative about these guys. Amazing experience. I will go back.
Best bang for buck
by Kia K. from Sterling, VA
December 29, 2018
I purchased a fully loaded 4 series and I couldn’t be happier. The driving is smooth, engine is not noisy and it meets and exceeds my expectations.
It was nice to get beyond the dickering that one is always subjected to from car salespeople. Buying from the comfort of home was nice.
What’s the opposite of buyer’s remorse’
by Mike B from Naperville, IL
December 3, 2018
Love this Bimmer. I wanted sporty luxury I could drive all season in Chicago, and the AWD coupe hits the sweet spot. I was originally worried about the smaller turbo 4 engine, but it’s supper peppy and gives a nice balance with gas efficiency. The exterior styling is fantastic. Sure the 2018 model has the same basic interior features for a few years, but they are an absolute pleasure to use. The heads-up display with integrated turn-by-turn nav is very cool. Everything just works great and feels right. Only thing I’m still working on is seat comfort/positioning, and getting used to all the iDrive screen features. Great remote app integration. Great integration with Apple CarPlay. Loving my first BMW!
Fantastic service. A dealer isn't just about the sales experience; it's also about how they keep you happy after the sale.
I had an issue with my 335i that was never before seen by myself (an automotive broker) or the service department. After changing plugs and coils (by myself and a master mechanic with whom I regularly work), the idle went to 6500 rpm.
The team at Gengras methodically hunted down the issue. They kept me updated daily and provided a loaner while my car was being worked on. They were beyond friendly and always answered any questions or concerns I had.
They went above and beyond for me and my car going so far as to talk directly to the engineering team at BMW in Germany so they could remote diagnose the issue. When I got my car back all the issues were corrected and it now drives like a new car.
I have had hundreds of service appointments over my 30 years of car ownership and this service department is professional, friendly, easy to work with, and goes above and beyond consistently for even the slightest concern.
I cannot recommend them any more highly. A huge thank you to my warrior service advisor Joshua M and my technician and miracle worker Alan. You have a customer for life.
A wonderful vehicle
by Isaacs from Redwood City, CA
November 3, 2018
This car is wonderful, and I recommend it to all drivers. Bmw is the car for those who would like a smooth ride. Bmw is the best.
This is one of most stylish cars I have ever owned
by styling momma from Riverview, Florida
August 26, 2018
This vehicle is stylish inside and out, from the red interior to the alpine white exterior with dark tinted windows looks awesome on the road. Many heads have turned looking at the vehicle and the beauty of the wheels. Just a thrill to drive
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