My old car died. They did what they could for a trade in. Gave me more than the Ford dealership would do. They were easy to work with on the purchase. There was one small issue after I purchased the vehicle and they helped me figure out what the problem was even though they had no legal obligation to look into it. No issues with the car once we figured out that minor interior noise issue. I would recommend checking out their lot before going to a full service dealership. You can tell they love the car business.
I worked with Jan from Carvana- she was able to explain to me the process, make sure I was comfortable with where it was at, was able to be reached and kept communication open. The pick up process went smoothly and I was able to sell my car without any glitches.
*Everything was exactly as advertised* My fiance and I purchased a 2011 Cadillac SRX last weekend. The salesman, owner, and even the owner's wife were very cordial. Great service... they worked with us on the price. Even met us half way from our home and the car lot (which is in a different state) to deliver the vehicle. We love the new addition to our family.
by Steve and Christina Sutton from Whiteland, Indiana
August 6, 2018
Darla, Steve and Josh went above and beyond on sales/ customer service!!! We closed the place down 2out of 3 visits and they didn’t rush us or seem put out!
We had been looking at Honda’s and were pretty determined that that would be our next car. Luckily for us, the Honda dealership we visited was too worried about closing and just seemed to be ready for us to go! We went into the Hyundai dealership thinking they were closed and we would just compare the Accord to the Sonata. Much to our surprise, they were still open and didn’t rush us or pressure us! It was a Saturday and they encouraged us to take an extended test drive to make sure that was what we liked and to research the ratings and such! We did and when we came back on Monday they were able to locate a model that had all that we wanted with a lower price!! Tuesday we drove our new car home with an extended warranty and gap insurance too! ( we usually never get all that)
Hands down it was the best car buying experience we’ve ever had!!!
Thanks again Darla, Steve and Josh!!
When shopping for a used car I learned quickly that this is one of the only dealerships left that actually treat you like a person. They truly care about their customers ! Personable, professional, courteous and honest. I definitely recommend buying your next car from them.
Highly recommend! I have had nothing but excellent experiences here for all car service/repairs. The service is always amazing - very helpful, kind, and professional. Every time I go in for an issue they work to resolve it and I never, ever feel taken advantage of as I have sometimes wondered at other places in the past. I will definitely continue to go back.
Pick your vehicle, fill out the credit app online for approval in minutes. I was in and out in no time, the quickest financing at any dealership I have ever been to! Great service! Great prices! Great vehicles!
I bought my car from offlease 5 days ago and I just wanted to say Damian was great! Very proffesional and patient with me! Michael Katz was great as well! Also everyone else was great from the guys cleaning the car, the lady at the gate, finance person etc. Overall great experiance and So far Im happy with my car choise! I would recomend offlease to everyone who is looking to buy used car. Just make sure when they run your credit to ask them to limit to only few. You don???t want a lot of hard inquiries! Violeta
I was thinking about buying a car online (without personally see it). Even though I ended up not buying it (because of color), I thought the salesman was excellent, really knew the spec's on the car and really guided me thru the process. I would definitely contact them again on another car.
I loved the care and service at Alderman Imports. They make sure they find you the most perfect car for you and there is absolutely no pressure. I would highly recommend them. What a great experience. My sales specialist, Zenah Cole, was the best!
All you need to know is that I like them so much I brought them cupcakes when I picked my car up. That says a lot.
I had been stalking their website, and many others, for months and was totally avoiding the entire "car buying experience" because previous ones had not been great and I have a low tolerance for BS. I was so pleasantly surprised by my experience at Alderman from beginning to end!
Zach was great, and he listened to me before telling me all the details about what options might fit what I'm looking for. After test driving a few one weekend, I wandered off for a few weeks before zeroing in on what I wanted and he was right there ready to pick up where we left off.
The whole process from there out was super efficient, professional, and dare I say, even fun! The whole team went above and beyond at every stage of the process and never once did I feel pressured, rushed, or overwhelmed. That's a huge win when it comes to buying a car.
Just go to Alderman and save yourself the drama. You'll probably want to bring them cupcakes by the time you're done and ready to drive off in your exact right vehicle.
What a top notch dealership from A to Z! From the time I arrived at the dealership to the time I left my entire buying experience exceeded all my expectations. The staff was incredibly knowledgeable and kind, the paperwork process was smooth and easy, and I got exactly what I was looking for in a vehicle. If you are in the market to buy a car look no further than Alderman you won’t be disappointed!
Kelly S. at the Noblesville Kahlo was great to work with. HE was patient and understood this was a big decision. Everyone was friendly without being pushy. I will definitely being going back in the future.
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