Chad went above and beyond expected service. I live in SC and connected with Chad on the internet. Once Chad and I agreed on the car and price he kept me in the loop constantly on its delivery. The delivery was late due to a recall, so rather than having me come to Atlanta he delivered the car personally to me over Thanksgiving weekend after the car arrived at the dealership. Could not have asked for better service.
Great to work with. Fabulous experience. Not like the usual dealership. Felt more like I was getting a private tour of a privately owned collection of luxury and exotic cars. Great price, way below recommended, Matt was an absolute pleasure to deal with, very relaxed, very knowledgeable, helpful, and trustworthy. I will not stop buying cars but will likely only buy through Matt and Team One in the future. Highly recommended, you wont go wrong.
George was very helpful in my decision to buy this car, but sometimes follow through with promises were lacking. Still after a week my trade has not been paid for and the car I bought is still being advertised. They assured me there is no problem but I never saw the completion of the sale go so slow. More communication would be nice.
Certainly not the level of service you'd expect from any 'typical' dealership, but prices are decent if you're informed and very diligent. I used Arian after dismissing another agent who was abysmal, and Arian himself was great. If the they were in the 21st century (digital age) and provided some basic customer service and car preparation, the experience could easily have been 5 stars, but it was not. All cars are sold "as-is" with zero reconditioning or pointing out any defects (it's entirely up to you to inspect thoroughly and get a mechanic to inspect). Since I buy lots of cars and had confidence I could spot any issues and keep any typical "used car salesman" tactics at bay, I was fine buying through them for the slightly better price. If you don't have such familiarity or confidence in the process, then this is not the type of place for you.
Atlanta Best Used Cars is one of the best if not the best Used Car deal I've ever had the pleasure of dealing with... Some of the best looking vehicles out... Have the vehicle I was looking for and a get price... And I talked with the associate for about a week (Moe Basha)... And he work with and answered every question I have... Great great business adventure!!!
Recently purchased a 2016 Genesis from salesman Moe Basha. He was a most professional individual. He was also very knowledgeable about the automobile. His professional was reflected in how smooth the process of purchasing the automobile went. Strongly recommend him to p[potential customers. Ted Andreadis
Great experience, even better salesman, very professional.
by TJA trains from DealerRater.com
November 12, 2018
Recently purchased a 2016 Genesis from salesman Moe Basha. It was a very good experience, Moe Basha was extremely professional and well knowledge d. He is very cordial and has a good demeanor with customers. It was an extreme pleasure to do bisiness with Moe.
The pre-owned vehicles are like brand new - I honestly cant tell a difference! Josh was my sales person and he really knows his cars! He was friendly, helpful and easy going, no pressure. I am really happy with my new car - It's the perfect fit for me! Thanks again for making my Birthday month even better!
Working with TR at Roswell Mitsubishi was a fantastic experience. I haven't finance a car in years, but he made the whole process so simple. He secured me an amazing deal on my dream car and all with in my budget. I highly recommend Roswell Mitsubishi and please ask for TR cause he is the Best. Thanks again TR.
I love this dealership! The entire staff is very friendly and also very knowledgeable! I had the absolute pleasure of working with Jason Ford, he is a true people person, great listener, has a very strong work ethic and worked really hard to get me exactly what I wanted. I had very high expectations and he rose to the occasion and exceeded my expectations. I would definitely by another vehicle from ALM Kennesaw via Jason. The perfect match!
Great buying experience with Troncalli and Chris Klass
by Jeep buyer from DealerRater.com
November 30, 2018
I had a fantastic buying experience with Troncalli. Working with Chris was a pleasure. He has very good product knowledge and helped us make decisions along the way. I would absolutely choose Troncalli first when looking for another vehicle.
I purchased a used BMW from them last year. I took it to BMW Roswell and they found no major issues with the car. Since then, I have returned to Jet for oil changes and a few other issues (damaged hose, head light malfunction). They always give great service at an affordable price. I would definitely buy from them again.
Friendly service in a low-pressure environment. The best part was that after we made our purchase, Jose still responded to a concern we had within minutes of our emailing him. Though the dealership had no requirement to do so, they made things right for us when we found a minor problem after purchase.
ALM has gave great service and showed me fantasic deals. Especially this one employee named Mohamed. He was the first one who came to me with a smile on her face. He also recommended me which car i should get with the best deal. I really recommend this car dealership and have a great day.
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